Central Florida Chrysler Jeep Dodge Ram - Service Center

Robert keeps me coming back to this dealership. He is always attentive to my concerns and handles them to perfection. Great customer service at a level I expect. always attentive to my concerns and handles them to perfection. Great customer service at a level I expect. More

Friendly, helpful, wonderful experience. Service and sales personnel were wonderful. In this time of covid 19, social distancing is notable with chairs spaced and service area is well divided to keep yo sales personnel were wonderful. In this time of covid 19, social distancing is notable with chairs spaced and service area is well divided to keep your distance. They are constantly and consistently cleaning. Everyone I came in contact with was wonderful. More

Mr. Manuel Garcia went above and beyond to ensure that I get the vehicle that I need it. He was very professional, honest and respectful. I’ll highly recommend him. get the vehicle that I need it. He was very professional, honest and respectful. I’ll highly recommend him. More

Eli is a great service advisor who understands the importance of customer relations. But your appointment system is almost useless since the shop doesn't work according to the schedule. If it was importance of customer relations. But your appointment system is almost useless since the shop doesn't work according to the schedule. If it wasn't for Eli taking charge if the situation, I wouldn't be happy with the visit. More

Service took longer than the amount of time I was told. But, service manager Arisa approached my wife and I and told us the reason why. Associates were kind and approachable. But, service manager Arisa approached my wife and I and told us the reason why. Associates were kind and approachable. More

I came in for an oil change and a tune-up with my coupon in hand. Coupon was for a $19.99 or 10% off any repair. I explained that I was on a limited budget, but was still taken advantage of by the service in hand. Coupon was for a $19.99 or 10% off any repair. I explained that I was on a limited budget, but was still taken advantage of by the service associate. The oil change alone was $70 and I ended up spending over $700 to replace my spark plugs. No care or compassion for the customer, even though I've spent thousands with this dealership. More

Excellent service always. Dealer areas are well kept. The Cafe area is an excellent places for waiting, TV watch and even have a conversation with the SpeedShop Cafe manager. Keep up the great job. Ed Cafe area is an excellent places for waiting, TV watch and even have a conversation with the SpeedShop Cafe manager. Keep up the great job. Edwin Blanco More

On Monday, June 29, I went in person to the dealership to ask for information including the price for the service for my vehicle and they gave me the appointment to go on Thursday, July 02 and when I arrived ask for information including the price for the service for my vehicle and they gave me the appointment to go on Thursday, July 02 and when I arrived that day I asked him again about the price and I The same one that he had told me before finishing the job said and at the time of paying they charged me $ 25 more and the person could not give me an explanation I had to pay. More

So far, the attention and service have been very good and fast. I hope this is always the case, thank you very much for everything fast. I hope this is always the case, thank you very much for everything More

My experience purchasing my Jeep was AMAZING!! It was a smooth transition and only took three days (one being a Sunday so really two). The sales rep was very patient with me and didn’t make me feel like I smooth transition and only took three days (one being a Sunday so really two). The sales rep was very patient with me and didn’t make me feel like I had to jump into such a big investment. To sum it up my experience was GREAT!!! While I wish I could say the same for service I can’t!!! Commodity Circle has the absolute WORST service department I’ve ever been too!!! I had to take my Jeep back because my Bluetooth wouldn’t connect. I went on 4/25 and was told that I needed a new radio and that it would be ordered. Ok fine. 2-3 weeks went by I never received a phone call or anything so I called them only to be told the radio hadn’t been order and that I needed to bring my Jeep in a second time for more testing. Ok. I returned on 5/23 the testing was supposedly and I was told that I needed an antenna and a cable. Ok fine. Yet again weeks go by and no one ever reach out to me!! I call and come to fund out the parts arrived, and we’re just sitting there. Go figure. I returned a third time and the issue still wasn’t fixed!!!!!!!!!! I was guaranteed this time that radio would be order. They were sure of it this time!!! Well things don’t change....weeks go by AGAIN no call so you got it I called!! At first they I was told a lie saying my radio was ordered on 4/25 but was back ordered. Hello at the time we were in June!! I’m a service writer myself back ordered warranty parts don’t take 2 months to arrive!!! After calling them out on the lie I was by Jason he would get with Sean the next morning figure out what happened and he’d call me back. We all know I never got that call so yes I ended up calling back. Only to hear this sad sop story from Jason about how he was sorry they dropped the ball twice no correction three times and that he’d make it better and get it corrected for me when I return on the 11th!! My fingers are not crossed as I am currently preparing to take this to the next level!!! For 3 months I worked with Sean Mock and now the service manager Jason trying to get a xxxx Bluetooth connection established. 3 xxxxING MONTHS!!! People if you can get service from somewhere else do so PLEASE!!! These ppl are a complete joke!!!! If you have to come here please get back into your vehicle if you have to deal with Sean and possibly Jason!!! They aren’t even worth the headache or the xxxxxxxx!!! I feel like at this point this is definitely a corporate matter. I would NOT recommend the service department on Commodity Circle in Orlando, FL under no circumstances!!! More