Central Florida Chrysler Jeep Dodge Ram - Service Center

I was highly disappointed with my assigned service advisor, Gio. He wasn't very helpful and never kept me informed in regard to my car. I called him 3 times within a week and never heard back until I advisor, Gio. He wasn't very helpful and never kept me informed in regard to my car. I called him 3 times within a week and never heard back until I called and spoke someone else in the service center. The day I picked up my car Gio was busy again. Shawn helped me get my car back. Upon getting my car back I had additional questions, Shawn was unavailable to help at that moment as he had an appointment. I waited patiently outside my car clearly needing additional help. Gio, walked out of his office to see that I was clearly waiting by my car, grabbed his gear and left for the day! Thankfully Shawn found Robert to help me with my additional questions. The work on my car was well done and when NOT working with Gio my experience was delightful. I'll be back again, but I refuse to work with Gio. More

Fast service in & out, Keith was very professional, help in all areas & gave us a text to update us when we finished thanks I was satisfied in all areas & gave us a text to update us when we finished thanks I was satisfied More

Appointment was at 9:40, my car wasn’t seen till 12 since I could see it through the waiting room window when they lifted it. I could see it through the waiting room window when they lifted it. More

Excellent customer service including Dealer waiting Areas. Easy to make an appointment and Knowledgeable Service Personnel. All necessary precautions have been taken during the COVID 19 situations. Areas. Easy to make an appointment and Knowledgeable Service Personnel. All necessary precautions have been taken during the COVID 19 situations. Thanks again More

The service folks here always go the extra mile for their customers. They really care about their customers and are very knowledgeable about the CDJ products. They work with you for an optimum solution and k customers. They really care about their customers and are very knowledgeable about the CDJ products. They work with you for an optimum solution and keep you abreast of progress. Andy was super nice to work with. More

I was taking care by Bob, he did an excellent job making sure I was taking care of and I’m really please with the service provided. sure I was taking care of and I’m really please with the service provided. More

The service is excellent, every half years get the oil change or other service from here,always highly recommend this dealership, I brought my Jeep 11 years ago from this dealership, change or other service from here,always highly recommend this dealership, I brought my Jeep 11 years ago from this dealership, More

Bob was great and got my car done fast and went the extra mile to try to help with a claim to Chrysler as well. mile to try to help with a claim to Chrysler as well. More

Great place but the 160 dollar diagnostic price is a bit pricey for me. Keith did a great job in assisting me with all my concerns. pricey for me. Keith did a great job in assisting me with all my concerns. More

On a scale from 1-10 the my experience with the service on my Jeep was... Service was a 10 Communication was a 10 Schedule was a 10 on my Jeep was... Service was a 10 Communication was a 10 Schedule was a 10 More