Central Florida Chrysler Jeep Dodge Ram - Service Center

took my car in for an alignment and a tire rotation and balance, I had an appointment for 12pm, the service should have taken about an hour and a half but instead took 3 hours. Finally after no updates or balance, I had an appointment for 12pm, the service should have taken about an hour and a half but instead took 3 hours. Finally after no updates or communication at all during that 3 hour period. During this time my service guy Keith did come out and speak to another gentlemen but did not acknowledge me or my vehicles progress, I did receive a text when I first got there where I could text and receive updates about my vehicle, I did text the number but never received an update back. So, I got up to look for my service guy, Keith, he was no where to be found. I saw my car sitting out front, which was done. Another service man said he would send Keith a message to come get me, after a few more minutes and no help, another service man finally got the keys to my car and checked me out. I found a charge for customer supply/disposal that was not spoken to me about before and there was garbage left inside my car, I didn’t know balancing/rotating and aligning my car required anyone to need To have garbage inside my car? I Called afterwords and asked to speak to the service manager and got sent to voicemail and received a phone call back hours later. They did offer me a chance for them to make it up and their apologies. More

Bob took excellent care of me! I'll definitely be back if I ever need any service, just only with Bob. Give that man a raise! I ever need any service, just only with Bob. Give that man a raise! More

All service and paperwork was done in a timely manner. Easy process, and follow up if things a required to improve your vichle. Great customer service. Easy process, and follow up if things a required to improve your vichle. Great customer service. More

Everything was taking care of in a professional and timely manner. Complimentary uber back to my house so i did t have to wait. Will be back for sure! timely manner. Complimentary uber back to my house so i did t have to wait. Will be back for sure! More

Bought a fuel door was good and help me with the service the appointment was very fast thanks the service was great and the price was a bit Shea per thank you again the appointment was very fast thanks the service was great and the price was a bit Shea per thank you again More

Jeep was brought in for routine maintenance. Received an oil change and an inspection was done on the filters, tires, etc. Everything was done well and efficiently. oil change and an inspection was done on the filters, tires, etc. Everything was done well and efficiently. More

How do I begin? Well I am overly excited about choosing this dealership to handle my service needs because they did an extraordinary job and made sure that they stayed in contact with me every step of the this dealership to handle my service needs because they did an extraordinary job and made sure that they stayed in contact with me every step of the way and understood my concerns and successfully resolved it. I had my car towed in from the dodge dealership on west Colonial where I was treated poorly and cheated out of my money and lied to. They told me I needed a whole engine after they charged me 822.00 for nothing and I still had to tow my vehicle due to the fact that they did not fix it and had no clue what was wrong as they continued to guess different things and charge me. But not this dealership Robert (Bob) assures me that he will take good care of me and my vehicle and get me back on the road and that he did. Thanks 😊 for all you hard work I greatly appreciate it and I will tell all my friends and family about you guys and how kind and caring you are towards your customers. More

Excelente servicio que ofrecen en Central Florida chrysler jeep dondge ram. Es un placer llevar mi vehículo para que me atienda el personal muy amable. chrysler jeep dondge ram. Es un placer llevar mi vehículo para que me atienda el personal muy amable. More

Excellent service from Andy. Got the job done quick and helped me a lot with the pricing. Gave me updates if I needed anything and texted me when job was done. helped me a lot with the pricing. Gave me updates if I needed anything and texted me when job was done. More

Great experience with Service team! Shawn was responsive and attentive and kept me abreast of how my oil change was progressing and informed me of when I should look to return and attentive and kept me abreast of how my oil change was progressing and informed me of when I should look to return More