Central Florida Chrysler Jeep Dodge Ram - Service Center

The service department is the worst I have ever seen. My first time I took it there for a routine maintenance and a tire pressure light that won’t go off it was there for a week and I had to bring it back 3 first time I took it there for a routine maintenance and a tire pressure light that won’t go off it was there for a week and I had to bring it back 3 times and it still stayed on after paying hundreds for new sensors that obviously were not needed. Now the oil light comes on only when the vehicle is warmed up and when you are breaking or at a light. When you are driving no light. The told me it was a bad sensor board another $500 and I drove it home. I get 5 miles from the dealer and same thing happens when I brake or stopped. I call and they tell me to bring in tomorrow and they will get me a loaner. My car was in there for four days and I had yet to speak to anyone about my car or what was going on. I texted left several voice mails escalated to a manger and never spoke to a manager until today but the big manager isn’t back until next Wednesday . This manager says it’s the oil pump going to cost $3400 for a 2010 Chrysler 300. I said I was told it was the bad board giving false reading and I jus paid $500 for that. They said that they need led to change the board in order to find out that it was a bad oil pump. If that is what your mechanics think and how you treat your customers I say stay away from Central Florida Chrysler dealership . Of course I did get a call from a sales rep of theirs asking me to confirm that I had a 2010 300 and when I said yes he said he would love to help get me into a new 2020 model and I would never buy from central florida Chrysler deal ship. More

Bob Parr was very helpful and very professional. Great communication and answer all my questions. Made my visit for my oil change very easy going. communication and answer all my questions. Made my visit for my oil change very easy going. More

Rodney gave great customer service and because of his service I will return for future work to my car if needed. Answered all questions and he was very knowledgeable. service I will return for future work to my car if needed. Answered all questions and he was very knowledgeable. More

Andy was great in ensuring I was in & out as quickly as possible! He was quick in responding to messages and also made sure I knew what was happening at any given point throughout my cars stay possible! He was quick in responding to messages and also made sure I knew what was happening at any given point throughout my cars stay More

Gio was great. The waist wasn’t as long as I thought it would be. He was helped me to lunch and back while I waited for my tire to be repaired would be. He was helped me to lunch and back while I waited for my tire to be repaired More

I brought in my vehicle for maintenance, little bit long waiting to have service done. But good experience overall Will come back for next service waiting to have service done. But good experience overall Will come back for next service More

The Service Tech was efficient and called to check on my vehicle performance. As always the Sales team wants to sell you another car or truck. Its almost Christmas! vehicle performance. As always the Sales team wants to sell you another car or truck. Its almost Christmas! More

You should have people who do intake for service know what to look for. Appointment was at 5, waited 1.5 hr to be told my tire could not be fixed. what to look for. Appointment was at 5, waited 1.5 hr to be told my tire could not be fixed. More

Pleasant experience. Bob kept me updated all the way and stayed in communication with me during the day provideed what was promised. Bob was great to work with. stayed in communication with me during the day provideed what was promised. Bob was great to work with. More

Great experience yesterday at Central Florida Dodge Chrysler Jeep. Was greeted immediately then Shawn my advisor got me set up for a quick oil change. Told me it would be about an hour wait and was v Chrysler Jeep. Was greeted immediately then Shawn my advisor got me set up for a quick oil change. Told me it would be about an hour wait and was very close. Offered additional services which I declined for the moment. Sign my final invoice and was on my way. Thank You Shawn!! More