Central Florida Chrysler Jeep Dodge Ram - Service Center

Basically the worst experience I’ve ever had for an out change. Made an appointment many days in advance and I showed up on time. The process was supposed to take 1 hour and a half at worst so I decided to change. Made an appointment many days in advance and I showed up on time. The process was supposed to take 1 hour and a half at worst so I decided to stay and wait. 3 hours later they had not even started. I spoke with the manager and they rushed the work but it still took another 45 minutes to get my car back, including the time I had to wait until they take it back for the car wash I was requested from the beginning. They had the courtesy to pick up the bill but that won’t give me back the half day I had to waste waiting for an oil change. Very dissatisfied. More

This guy Chris is very nice.At the beginning When I This guy Chris is very nice. At the beginning When I started going there was not good. Now I love it, congratulations for te change This guy Chris is very nice. At the beginning When I started going there was not good. Now I love it, congratulations for te change More

Service advisor was very helpful,courteous n Service advisor was very helpful, courteous n professional and the work done in time which included a recall. He explained to methe work to done, Kee Service advisor was very helpful, courteous n professional and the work done in time which included a recall. He explained to methe work to done, Keep up the good work More

This visit was actually the best experience since I have been coming the past 6 month.. the service advisor was very helpful and efficient!! Great experience been coming the past 6 month.. the service advisor was very helpful and efficient!! Great experience More

2:30 hours to change my oil and filter and my appointment it’s 11 am and like 140 pm bad service bad bad bad it’s 11 am and like 140 pm bad service bad bad bad More

Bob was great. He greeted me and took me in immediately to review my service request. Keep me updated during my waiting time and told me what could be done in a timely manner. to review my service request. Keep me updated during my waiting time and told me what could be done in a timely manner. More

My Service writer Bob was very attentive and discussed all service options for my vehicle, he is a great asset to your dealership and I had a confident experience with him all service options for my vehicle, he is a great asset to your dealership and I had a confident experience with him More

Thank you for the service and time you spent appreciate it and great work and curtious Andy the service rep was helpful as know lag able it and great work and curtious Andy the service rep was helpful as know lag able More

I was pleasantly surprised by the customer service that I received from Keith in the service department. He was very thorough with the explanation of the problem with my vehicle. I will definitely be going b received from Keith in the service department. He was very thorough with the explanation of the problem with my vehicle. I will definitely be going back. More

I wanted to use my reward card and was told they have I wanted to use my reward card and was told they have discontinued the program but if I called the number on the back they would send me a check for I wanted to use my reward card and was told they have discontinued the program but if I called the number on the back they would send me a check for the balance. I called the number...nothing. I then contacted Andy by text...no response. Doesn't surprise me. I have had bad experiences dealing with the sales department in this dealership, the service department isn't much better. More