Central Florida Chrysler Jeep Dodge Ram - Service Center

Great experience, staff was very friendly. They were behind but this information was brought to my attention upon arrival I was given a eta and they stuck to it. Overall great experience will always ret behind but this information was brought to my attention upon arrival I was given a eta and they stuck to it. Overall great experience will always return here for any service. More

Robert and team were excellent and responsive. My car was serviced by on time and problem explained. I love your dealership thus far and will see me again. was serviced by on time and problem explained. I love your dealership thus far and will see me again. More

Went to service with multiple times with same issue. I was bounced back between financial dept and service department due to they couldn’t find my extended warranty document. I ended up calling each depar was bounced back between financial dept and service department due to they couldn’t find my extended warranty document. I ended up calling each department including external warranty company to put them in a same page. Otherwise it seems nobody wants to work on any extra things (even though it s their fault and I paid extra money) 1st visit: my vehicle stayed there 2 days due to they were waiting answer from my insurance to clear out things. 2nd visit (same reason): I was told that there s no record shows my extended insurance warranty exist. It means the first visit I was told for waiting warranty was a lie because there was no extended warranty entered on the system. Then they changed the statement and said first visit done by crysler goodwill. 2 visit: I got text message to come pick up my vehicle tomorrow end of the shift. i left early from work and prepared my family (2toodlers) to go there to pick it up. And I wanted to give them a call/text for any case before I leave. And I was told that vehicle is gonna be ready next day. Such a waste of time. Long story short. If you don’t follow up, nobody would give you any update such as they couldn’t find any extended warranty in the system or they wouldn’t contact w any other dept to clear out. I was clearly told that (after following up) they couldn’t find any extended warranty in the system even thou I showed them my Documents. They said I needed to go to finance dept to clear it out. Isn’t it your next door and your job since you got my money and mistake happened on your side. Such a waste of time and hustle for a simple fix. No rental car was offered, no courtesy car was offered. So disappointed to hear their constant lies and acted like I believed them because I just wanted to get out there and not hear their bullxxxx anymore. More

Andy Savas was very professional and responsive. Warm, kind and knowledgeable. Craig Smith, the very best in Central Florida. I have followed Craig for over 12 years and only service my vehicles with h kind and knowledgeable. Craig Smith, the very best in Central Florida. I have followed Craig for over 12 years and only service my vehicles with him. I trust and respect him like no other. A true leader and gentleman. First time of many visits to CFL CJD. Thank you! Steve Bontell More

They did a great job letting me know what was going on and communicating about the process. I liked that they had an area for my kids to hang out too. and communicating about the process. I liked that they had an area for my kids to hang out too. More

I would Highly Recommend this Dealership. Great Service and friendly Folks. 5 Stars. Family and I were out of State on vacation. I will use this Dealership again. and friendly Folks. 5 Stars. Family and I were out of State on vacation. I will use this Dealership again. More

The appointment was ok. Oil changed for free, as expected, tire rotation and the car was ready in 1 hour and a half. Great service! expected, tire rotation and the car was ready in 1 hour and a half. Great service! More

Bob was a god sent. He let know from the start the wait time and put in the effort into checking light and getting my car service and back to me time and put in the effort into checking light and getting my car service and back to me More

Took excellent care of us when we urgently needed a new battery while in vacation. We had yo be towed from our hotel. Arriss kept in contact with us on what was happening and saw that we got our car back battery while in vacation. We had yo be towed from our hotel. Arriss kept in contact with us on what was happening and saw that we got our car back timely. More

Christopher Caracciolo was fantastic in providing me with excellence in service. He treated me like a VIP. I’ll comeback and look for Chris every time. The reason I’m not giving 5 stars is because my car was excellence in service. He treated me like a VIP. I’ll comeback and look for Chris every time. The reason I’m not giving 5 stars is because my car was not washed and that’s provided with the service. More