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Central Florida Chrysler Jeep Dodge Ram - Service Center

Orlando, FL

4.5
5,544 Reviews

5,544 Reviews of Central Florida Chrysler Jeep Dodge Ram - Service Center

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February 07, 2021

My service visit was excellent. Marcous, my advisor was great in keeping me updated. The quality of the work was first rate. Only a small delay due to parts delivery. Thanks More

by stevemcconn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcous Morton
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2021

They were really helpful and understanding. Andy in particular was really good to me, kept me updated throughout the whole process even tho my insurance was giving him a headache but he really helped o More

by brinson.pierre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Savas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arisa Melendez
February 06, 2021

After a few horror stories at this dealership, Andy was a breath of fresh air. He had great customer service and was able to get me in my way promptly. I was honestly thinking about never using your service More

by elisierra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Savas
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2021

New Service Manager-Craig Smith- intervened on an old service related issue and mediated a fair result for both parties. Chris Caracciolo was very helpful and thorough. He went out of his way to help me More

by SHELLYNWM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Caracciolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2021

My experience was awful. The service advisor was rude and what i was quoted was not whay was needed when i took my vehicle to another mechanic. I feel as a single woman extremely preyed upon More

by nattribuno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gio Merced
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2021

Need to improve availability of parts on hand and more technicians to expedite the work load. It should not have taken more than 24 hrs to replaced a battery that was still under warranty, where as, a re More

by yellowdoorcafe
Recommend Dealer
Yes
Employees Worked With
Marcous Morton
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2021

I’ve been coming back to every 2 weeks with the same issues. Every time it would come back and my dash would light up! On the 4th time I had Andy assist me and he was outstanding. Not only have they More

by CJD
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andy Savas
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2021

Friendly faster serviceYou have a great employee. Thank Friendly faster service You have a great employee. Thank Giovanni your service was excellent. Absolute my next car is going to be another keep Thanks More

by YaniraRivera
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gio Merced
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2021

Central Florida Jeep, Dodge Ram is a dealer that provides trust to its customers. They have good attention and are very diligent in the services they offer. My Service advisor Gio, is very diligent and profe More

by bj-lozada59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gio Merced
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2021

Would’ve been helpful if the first person I met would’ve told me what to do, he just put a number on my car and left did not know if I was to stay in my car or go inside. More

by Jeremy Horton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Parr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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