Central Florida Chrysler Jeep Dodge Ram - Service Center

And was my advisor for work done on my vehicle on February 13th. He was very nice and respectable. The cost of the repairs was a bit excessive, but I had to have it done February 13th. He was very nice and respectable. The cost of the repairs was a bit excessive, but I had to have it done More

Went in Thursday afternoon for a check engine light. Truck had just left maintenance the week before. Service advisor plugged in and coded a specific emissions part. They were busy so arranged for an ap Truck had just left maintenance the week before. Service advisor plugged in and coded a specific emissions part. They were busy so arranged for an appointment next day 10 AM. Dropped off truck at 9:30. Was told “2 to 3 hours”. Started texting asking for status about 4 hours in. Around 3:30 was texted that waiting for technician to give estimate. I was hoping that “estimate “ was a typo. Called service advisor at 4:00. He wouldn’t pick up and call went to VM. First time it ever went there. Received a text around 4:10 that part ( same one identified 24 hours earlier) was on “National back order” and wouldn’t be available until March , about two plus weeks. Such poor customer service. I drive an hour and changed around my whole day for the service. Didn’t buy the truck from this dealer but repeat customer for service. Made my feelings clear to advisor. He didn’t care. I won’t be back. More

Top-notch service provided by Bob, Got me out 30 minutes ahead of schedule ... I’m definitely very impressed! Very clean waiting room I’ll definitely be back for all my service needs. ahead of schedule ... I’m definitely very impressed! Very clean waiting room I’ll definitely be back for all my service needs. More

Best service I’ve ever received. I’ll be telling my friends. This dealership is spot on. Definitely will return for any work I need Thanks Craig. friends. This dealership is spot on. Definitely will return for any work I need Thanks Craig. More

Andy was very pleasant, listened to my concern and got the right person to correct the mistake that the previous tech Dinh Then Troung had made. the right person to correct the mistake that the previous tech Dinh Then Troung had made. More

Service was exceptional. Rodney Iniesta was very helpful in attending to the needs of my car. Waiting time took long due to the many clients needing to do something to their autos but with the tus and free in attending to the needs of my car. Waiting time took long due to the many clients needing to do something to their autos but with the tus and free coffee, time flew. More

Arisa was excellent & informative during the whole process. I was pleased with my time at Central FL Chrysler thanks to her. I would visit this dealership again. process. I was pleased with my time at Central FL Chrysler thanks to her. I would visit this dealership again. More

Bob was very informative and exceptional customer service. Wait time was very minimal to 2 hours wait time. Will keep my buainess with Central Fl. Chrysler service department. service. Wait time was very minimal to 2 hours wait time. Will keep my buainess with Central Fl. Chrysler service department. More

It took way too long to have my car repaired, every time I needed update on my vehicle I had to go to dealer. No one ever returned my phone calls or replied to my text messages. My overall experience left a I needed update on my vehicle I had to go to dealer. No one ever returned my phone calls or replied to my text messages. My overall experience left a bad taste in the mouth. Poor management I would say. More

Great customer services. Should be a little bit quicker the oil change services. It is good the services department works on Sunday as well. Great the oil change services. It is good the services department works on Sunday as well. Great More