Central Florida Chrysler Jeep Dodge Ram - Service Center

Eli was the service member helping me and he was quite amazing from the customer service down to explaining the issues with the vehicle. He is the reason why I would come back to this dealership for servi amazing from the customer service down to explaining the issues with the vehicle. He is the reason why I would come back to this dealership for service. Especially him taking accountability for certain issues that arose during my visit! Amazing guy. More

I was very pleased with having a dedicated service advisor, Andy. He was informative and kept me up to date on what was going on. The service took care of my problem. I was not happy with the way the advisor, Andy. He was informative and kept me up to date on what was going on. The service took care of my problem. I was not happy with the way the sales person tried to get me to trade my van in as soon as I got out of the vehicle. More

Rodney was friendly and engaging, I enjoyed speaking with him. Vehicle was ready before promised time. Everything that was done to the vehicle was explained. him. Vehicle was ready before promised time. Everything that was done to the vehicle was explained. More

Estoy muy contento con la atención ofrecida por el personal que me recibió fue muy amigable y cordial tienen una alta calidad de servicio al cliente personal que me recibió fue muy amigable y cordial tienen una alta calidad de servicio al cliente More

I love Rodney he is the best and friendly, we need more people like him in this company, he knows how to handle any situation people like him in this company, he knows how to handle any situation More

Always terrific always courteous always friendly always efficient always effective. Love this dealership both sales Todd and all the service advisors as well as the amenities while waiting efficient always effective. Love this dealership both sales Todd and all the service advisors as well as the amenities while waiting More

This dealership strive for excellence and aims to satisfy the customer at times. Very friendly staff members. Ambience at dealership is very good. Thumbs up! the customer at times. Very friendly staff members. Ambience at dealership is very good. Thumbs up! More

Great and fast service, manage to see all my requests and compromise to finish the service as fast as he could, thank you! Appreciate it! compromise to finish the service as fast as he could, thank you! Appreciate it! More

Unfortunately I have been disappointed with the service department for over 40,000 miles or since I’ve purchased my vehicle. It’s been 3 years with a number of issues that haven’t been resolved. This ser department for over 40,000 miles or since I’ve purchased my vehicle. It’s been 3 years with a number of issues that haven’t been resolved. This service department waited until my factory warranty ran out and then tried to fix the issues under the extended warranty, which had a co-pay, brilliant!! It got to the point that when they tried to fix and issue, they caused damage to my vehicle. I waited weeks to get a plan of action. I had to get RAM Care involved. It took RAM care 3-4 weeks to try to resolve the issues. And to top it off, they would have to have my vehicle for 3-4 weeks. And possibly have my vehicle back in July sometime. Rant ended, Please take your business and service need elsewhere. Service depart does not communicate with and if they do it’s a text that lacks any Worth when it’s sent. I would give 0 (zero) stars but survey will not allow it. 3 years to fix issues that I brought every 5,000 miles to only get a response of “we could not duplicate these issues”. Even with video proof and multiple weeks without my vehicle. Problem never fixed !!! Even this surveys personnel below isn’t updated!!! I spend $75,000 else where and got rid of my headache. More

Since I bought my first car in 2005 the service is always being good. But this year has been the Best Ever for this dealership🙌🏼 being good. But this year has been the Best Ever for this dealership🙌🏼 More