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Central Florida Chrysler Jeep Dodge Ram - Service Center

Orlando, FL

4.5
5,570 Reviews

5,570 Reviews of Central Florida Chrysler Jeep Dodge Ram - Service Center

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November 10, 2021

Four phone calls placed on hold for 14 minutes each call. Service, & parts dept. upon arrival another wait Poor service all around More

by Wade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shawn Mock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2021 -

Central Florida Chrysler Jeep Dodge Ram responded

Wade, we're very sorry for any frustration we've caused you. We will look into why there was this delay and would always welcome an email from you if you have anything else you feel we should know. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

November 09, 2021

You know Marcous my advisor was great. But the Tech is a liar. And DID NOT rotate my tires or change my oil !!! And I caught it. They changed the oil and rotated the tires after I caught them. Made the co More

by mackdaddi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marcous Morton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2021 -

Central Florida Chrysler Jeep Dodge Ram responded

We apologize if our customer service wasn't up to our own high standards. We're grateful for your feedback and promise that if you send us an email, we will respond as soon as possible. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

Dec 02, 2021 -

mackdaddi responded

OWN High standards ???? you have technicians that are charging out work that they are NOT doing. That is theft and morally wrong !!

November 09, 2021

Been a loyal customer for the last six years, Always looking forward to do business with the dealer. More

by KINGDOMBUSINESS1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Parr
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2021

Bob Parr was very helpful and kind. Good customer service and the car was done in a timely manner. More

by knguyen5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Parr
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2021

Andy was definitely super helpful and professional ! Would absolutely recommend anybody to go see him. More

by Wjasonjohn92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Savas
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2021

They fit me right in for an oil change and car wash!!! They were booked solid but still managed when I said I was driving to Clearwater and needed the change!! More

by Gretchen Syring
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcous Morton
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2021

They were kind and helpful in the entire process of buying a new vehicle. The service they gave was excellent. More

by Toarm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henson Montas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Others , Arisa Melendez
November 06, 2021

This dealership had great customer service. Even though they were busy, they delivered exactly what they promised. More

by kevink
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Savas
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2021

The hospitality was great I would recommend this dealership to anyone for great service. I will be back soon More

by jace.lee22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Savas
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2021

I am very happy for your service and thank very much and recommended to mi family More

by Carlos.Barahona@siemens-energy.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Partin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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