Central Florida Chrysler Jeep Dodge Ram - Service Center
Orlando, FL
6,113 Reviews of Central Florida Chrysler Jeep Dodge Ram - Service Center
Fernando was GREAT! He was Knowledgeable, Professional and superb Service Advisor! Because of him, I will call Central Florida Chrysler, Jeep & Dodge my “Home” dealershi He was Knowledgeable, Professional and superb Service Advisor! Because of him, I will call Central Florida Chrysler, Jeep & Dodge my “Home” dealership! More
I am relocating from Tennessee for work and my Gladiator was diagnosed with an oxygen sensor issue. Greg got me in within a day and replaced the part. Great customer service. was diagnosed with an oxygen sensor issue. Greg got me in within a day and replaced the part. Great customer service. More
Great customer service. And answer all my questions. Place was clean and spotless. Gio was awesome. And answer all my questions. Place was clean and spotless. Gio was awesome. More
Friendly service and the service department strives to ensure the customer is satisfied with the work. Clean facility! ensure the customer is satisfied with the work. Clean facility! More
I am a customer at this store for years. My last vehicle bought was a red eye charger, I once took it there for service and they literally lost my car and didn’t even take the time to add me My last vehicle bought was a red eye charger, I once took it there for service and they literally lost my car and didn’t even take the time to add me in the system. They had my car for 4 days and nothing was done for service. Let me add that was my third time bring it in for them to fix what I wanted. Then a few months later I brought my other car in for service, I needed my tire plugged and they called me and said my car was ready and they plugged my tire, but unfortunately they lied to me and charged me 35 dollars for just air. They didn’t plug the tire at all. Worst thing about this whole situation is my husband works there as finance director “jamie gundersen” so of course I didn’t go else where but it’s so sad how they won’t even take care of their own people. They charged there own co worker 35 just for air. They unfortunately don’t put customers first and they take advantage if they see an opening to do so. Almost 10 years I have been dealing with these people. I finally started to go to the store on 50 and they actually take care of me. They actually service my car and fix it and they actually treated me like a real customer. Sandlake store is just ran poorly and you just can’t trust them. Please go elsewhere if your thinking of coming here. I can’t even service my car where I bought it, that’s sad. Plus Wawa gives me air for free and dodge charges me 35. Long story short, they really really suck badly. RUN More
Awesome service, you get treated like you're family. I would highly recommend this dealership to anybody. I would highly recommend this dealership to anybody. More
Shawn is my service advisor and he always does a fantastic job,taking care of both of my jeeps. He keeps me informed of the progress every time I drop off one of my jeeps for service. Marty F fantastic job,taking care of both of my jeeps. He keeps me informed of the progress every time I drop off one of my jeeps for service. Marty F More
I was told mu warranty work would take 4 to 5 days which ended up taking almost 3 weeks. I expressed my concern to the service manager on Friday the 13th at which time he told me he or the service represen ended up taking almost 3 weeks. I expressed my concern to the service manager on Friday the 13th at which time he told me he or the service representative would call me with an update on the following Monday which I did not receive. In addition I was going to have the 40,000 service done but told the service rep to call me prior to it being done which I was not contacted nor was the rear differential fluid changed which is part of the 40,000 mile service… Also the tire rotation portion of the service was not done properly.as the spare tire was not incorporated into the rotation. More
Gio was very friendly and helpful to let me know what was wrong with my car wrong with my car More