Central Florida Chrysler Jeep Dodge Ram - Service Center

Today I decided to say something after thinking a lot. What happened to me is not acceptable at all. Last visit I had Mr BOB he killed it he’s just awesome and he explained everything the way should. Th What happened to me is not acceptable at all. Last visit I had Mr BOB he killed it he’s just awesome and he explained everything the way should. Thank you Bob. The reason why I put the 2 stars is not because him is because who ever was in the first visit I been told about one of the deals they got, one of them call 15k package everything will be included (oil change, car-wash,…etc) so the guy didn’t explain to me the 15k is just a name and it doesn’t do anything about your car mileage. So after 5k I did try to do the oil change they told me I have to pay for the service again. I didn’t say anything just because was so early 7am and I don’t want to start my day with negative vibes. Seriously I didn’t get it why I did pay more for a fake service. Im very mad FYI: is great importance to most of the ppl to pay attention when they start talking about the packages bcuz they may just sell you words and dreams no more than that. Again Mr Bob did well he deserve 10/10 and the guy before him he just Bla Bla Bla . More

I’ve been to this dealership a few times. It looks like depending on what agent you get determines what level of service you receive. Our first agent has no communication skills and gave us t It looks like depending on what agent you get determines what level of service you receive. Our first agent has no communication skills and gave us the run around but was extremely sweet. Now we ask for Eli who has been great and direct! Our last appointment was with Christina who was great as well! Hopefully now that we’re working with these two associates our car will actually get fixed 🤞🏼 More

From my first phone call to picking my car when it was finished, they were great!! Thank you again finished, they were great!! Thank you again More

Bob was driven to assist and address my concern. I am looking forward to purchasing my next jeep I am looking forward to purchasing my next jeep More

Very easy to deal with and kept us informed as the job progressed. Kept to the estimate with no surprises after the fact. progressed. Kept to the estimate with no surprises after the fact. More

. I've had over a dozen leases all European models.. However when my last lease ended I had no other option than to buy American due to the "computer chips shortage". Therefore, this is my first o However when my last lease ended I had no other option than to buy American due to the "computer chips shortage". Therefore, this is my first ownership experience with an American car. I called and made an appointment. When I arrived I was told it will take over two hours. to service the car(What?? for an oil change??) In the past I would make an appointment and get my car in under an hour vacuumed and washed. If it were to take longer I would be offered a loaner car FREE at the time of the appointment call. Christine was very nice and friendly. I watched through the waiting area and saw my car getting serviced. Finally after two hours, I got my car back.. To my surprise it wasn't vacuumed nor washed. American cars prices are very much like European cars. However in your dealership the waiting area and slower service time needs to be largely improve. The waiting area had uncomfortable chairs, boxes for tables, scattered magazines, no sign of a coffee and refreshments area and a TV just sitting there turned on with nothing playing. I hope that your dealership will take action on improving service time and greatly improve the customer waiting area. Thank you for this opportunity to share my point of view. More

Thank You for servicing my vehicle. The service I received was Courteous and Professional. The staff made me feel important. I highly recommend Central Florida Dodge Ram to family and f The service I received was Courteous and Professional. The staff made me feel important. I highly recommend Central Florida Dodge Ram to family and friends. Hope to purchase my next car with Central Florida Dodge. Courtesy ⭐⭐⭐⭐⭐ Professionalism ⭐⭐⭐⭐⭐ Respect ⭐⭐⭐⭐⭐ Thank You Central Florida Dodge 😀 More

Fast, efficient service. Was told it would take 2 hours and exactly 2 hrs later my car was done and washed. Was told it would take 2 hours and exactly 2 hrs later my car was done and washed. More

Bob, in service, is great! He was very nice and gave 100% care and attention. He was very nice and gave 100% care and attention. More

Service provided was awesome, Just took a long time to get an advisor to attend to us . get an advisor to attend to us . More