Central Florida Chrysler Jeep Dodge Ram - Service Center

I had a very specific time window and they were able make it work and get my truck back early. Thank you Winston. make it work and get my truck back early. Thank you Winston. More

This dealership deserves a 5 STAR rating due do the excellent customer care and service provided during my visit. They kept up to date on the service and provided a video of the maintenance they did to excellent customer care and service provided during my visit. They kept up to date on the service and provided a video of the maintenance they did to my car. KUDOS to Jeannie Seville and to the mechanic who did the work. The dealership should be proud to have them on the team. More

Dodge Review Unfortunately, I cannot recommend Central Florida Chrysler Jeep Dodge Ram based on my most recent experience. On Saturday, September 7th, at 1:30 PM, I took my truck to the dealership for a t Florida Chrysler Jeep Dodge Ram based on my most recent experience. On Saturday, September 7th, at 1:30 PM, I took my truck to the dealership for a tire rotation, alignment, and balancing. I waited for 3 hours for the service, and when they finally finished, I paid my invoice for $209 and left. Upon exiting the dealership, I noticed that the steering wheel was misaligned and when I drove over 30 mph, the traction control engaged and slowed the truck down. I immediately returned to the dealership and explained what happened. To my surprise, advisor response was that the technician was unable to complete the service on my truck because they ran out of time. That I had to return on Monday because a more qualified mechanic was going to be there and he knows how to work on lifted trucks. That means that I paid for a service that was not completed, which jeopardized my safety on the road. Also, had I not come back to the dealership after I noticed the misalignment, the advisor would have never told me that the job was not able to be completed. So I returned on Monday, September 9th, at 8:00 AM. They took my truck, and after 3 more hours of waiting, to my surprise I was told that my truck could not be repaired because the TIE ROD END ($752.34) needs to be replaced. In the end, I left without having the service done, the alignment on my truck WORSE than it was when I first took it in. I feel frustrated having entered the dealership without any major problems, and a simple tire rotation, alignment, and balancing led to all this trouble and expense. More

Chris, service advisor was great. very friendly and respectful, work was completed when he said it would be. very friendly and respectful, work was completed when he said it would be. More

Service was good, definitely be back for another hour change. When there without an appointment and got out in a decent time. change. When there without an appointment and got out in a decent time. More

Jeannie Seville is the best. Thank you very much for your professionalism and your treatment during the wait while my vehicle was in service. Appreciate all the hard work and the Thank you very much for your professionalism and your treatment during the wait while my vehicle was in service. Appreciate all the hard work and the extra mile to get it done. More

Dodge Review Unfortunately, I cannot recommend Central Florida Chrysler Jeep Dodge Ram based on my most recent experience. On Saturday, September 7th, at 1:30 PM, I took my truck to the dealership for a t Florida Chrysler Jeep Dodge Ram based on my most recent experience. On Saturday, September 7th, at 1:30 PM, I took my truck to the dealership for a tire rotation, alignment, and balancing. I waited for 3 hours for the service, and when they finally finished, I paid my invoice for $209 and left. Upon exiting the dealership, I noticed that the steering wheel was misaligned and when I drove over 30 mph, the traction control engaged and slowed the truck down. I immediately returned to the dealership and explained what happened. To my surprise, (the employee - Riley)'s response was that the technician was unable to complete the service on my truck because they ran out of time. That I had to return on Monday because a more qualified mechanic was going to be there and he knows how to work on lifted trucks. That means that I paid for a service that was not completed, which jeopardized my safety on the road. Also, had I not come back to the dealership after I noticed the misalignment, (employee’s Riley) would have never told me that the job was not able to be completed. So I returned on Monday, September 9th, at 8:00 AM. They took my truck, and after 3 more hours of waiting, to my surprise I was told that my truck could not be repaired because the TIE ROD END ($752.34) needs to be replaced. In the end, I left without having the service done, the alignment on my truck WORSE than it was when I first took it in. I feel frustrated having entered the dealership without any major problems, and a simple tire rotation, alignment, and balancing led to all this trouble and expense. More

Service was completed resulting in another new battery. I still suspect this vehicle has an intermittent power draw when sitting in our driveway. Our home is on the edge of cellular service so this may pla I still suspect this vehicle has an intermittent power draw when sitting in our driveway. Our home is on the edge of cellular service so this may play into the power draw. I do wish you would have left the battery disconnect device on the car so I did not have to re-install it when I returned home. I do appreciate the transportation arrangements and professionalism shown throughout this service visit. I will return for any Jeep service needs in the future. Thank you! More

I was in the market for a Dodge Durango due to being in an accident that totaled my 22 Jeep Grand Cherokee. I was only window shopping at the time but after meeting the team while onsite and finding a vehi an accident that totaled my 22 Jeep Grand Cherokee. I was only window shopping at the time but after meeting the team while onsite and finding a vehicle that I fell in love with, I couldn't pass up the opportunity with the customer service that my wife and I received. They made our new purchase experience enjoyable and comfortable. I would definitely purchase here again! More

Josh, Is the best service advisor I’ve ever had, not only does he let me know the condition of the vehicle, but what’s next on the list so we can plan the time and more importantly the cost of the requ only does he let me know the condition of the vehicle, but what’s next on the list so we can plan the time and more importantly the cost of the required maintenance. More