Central Florida Chrysler Jeep Dodge Ram - Service Center

Best service department. I really like how personal they are. They even took care of my cracked window. The fastest time ever. I really like how personal they are. They even took care of my cracked window. The fastest time ever. More

I like to service my vehicle at this dealership because Winston Anderson is the best! He’s very helpful and always gets my maintenance done quick because he values my time. As long as he works then I’ll be Winston Anderson is the best! He’s very helpful and always gets my maintenance done quick because he values my time. As long as he works then I’ll be bringing my vehicle to this dealership. More

I brought my Pacifica to the dealership due to rust on the hood and driver-side doors. During the initial visit, I pointed out corrosion on the driver-side sliding door handle. The Service Advisor assured the hood and driver-side doors. During the initial visit, I pointed out corrosion on the driver-side sliding door handle. The Service Advisor assured me that the body shop would paint both driver-side door handles, as they were replacing both doors, so everything would look new. Additionally, I reported paint corrosion on the roof rack crossbars, and the advisor confirmed that the body shop would address this issue as well. After 9 weeks, I was informed that the van was ready for pickup. I specifically requested the Service Advisor to perform a thorough walkthrough to ensure all agreed-upon work was completed. He assured me that everything looked good. However, this was not the case. Upon driving home, I noticed that the driver-side window deflectors—originally installed on all four doors when I purchased the van—were missing. When I contacted the Service Advisor, he apologized for failing to communicate that the body shop could not salvage the window deflectors when removing the old doors. When I asked who was responsible for replacing and reinstalling them, I was told I would need to contact the dealership where I purchased the van (this advise makes 0 sense to me) or Mopar customer service for reimbursement. Aside from this past bad experience, I do want to point out that my Service Advisor, historically, has been good as far as taking me in to bring the Pacifica on last-minute notices and working with me on professional discounts. More

The service was great and dealt with want was needed to be serviced! The information that was relayed was quick and effective. be serviced! The information that was relayed was quick and effective. More

the service advisor, Bob, was great and timely service performed! thank you for taking good care of the vehicle performed! thank you for taking good care of the vehicle More

Quick and easy service have no complaints Fair deals good people. Clean facility Excellence staff, people. Clean facility Excellence staff, More

The perfect example of customer focused experience. No time wasted on defining issue and uegency. My family was traveling and this service required happened on a Sunday. If the level of service was No time wasted on defining issue and uegency. My family was traveling and this service required happened on a Sunday. If the level of service was not provided, we would have been stranded. Bob Parr was ABOVE PAR on this day for sure! More

Winston is great to work with for service and repairs on our Wagoneer. He arranged a courtesy ride and a rental while warranty repairs were being taken care of, which made the experience much better. No one our Wagoneer. He arranged a courtesy ride and a rental while warranty repairs were being taken care of, which made the experience much better. No one likes it when their vehicle breaks down, but having a great service advisor makes all the difference. Thank You Winston! More

I had a very pleasant experience at the dealership. Everyone was very nice and professional. Everyone was very nice and professional. More

Fernando went above and beyond to fix the issue with our Pacifica. I appreciate his attention. Pacifica. I appreciate his attention. More