Central Florida Chrysler Jeep Dodge Ram - Service Center
Orlando, FL
6,060 Reviews of Central Florida Chrysler Jeep Dodge Ram - Service Center
Excellent service department. Traveling from out of town (Michigan) and needed oil change. Showed up with no appointment, and was written up promptly. Service rep. explained what Traveling from out of town (Michigan) and needed oil change. Showed up with no appointment, and was written up promptly. Service rep. explained what will be done and how long it will take. She also encouraged to have vehicle software updated for recalls and other items during the oil change. I agreed. Excellent lounge/waiting area. When in the Orlando area, I will return to Central Florida CJDR. More
The dealership was easy to work with and Kris was a good salesman. The fact that I bought a car from your team says it all. I understand you're a business and in it to make as much profit as possible, my bu salesman. The fact that I bought a car from your team says it all. I understand you're a business and in it to make as much profit as possible, my business is the same way, as all should be. I have no problem saying no to a salesperson and walking away. But your team was fair, and I was happy we were able to strike a deal. More
I bought a brand new RAM 1500 on February 7th of this year and I’ve already had to take it to the shop three times to fix various issues (they replaced parking sensors that weren’t working, and a USB por year and I’ve already had to take it to the shop three times to fix various issues (they replaced parking sensors that weren’t working, and a USB port that wasn’t functioning). Every time, I complained about it pulling to the right. The thing is, it would start pulling suddenly without any apparent reason, and then stop pulling just as suddenly. I recorded videos showing the problem in different situations, and they insist it’s an alignment issue. It’s not. I have three cars, and the only one with this defect is this brand-new RAM 1500. Anyway, I work seven days a week, and after several unsuccessful repair attempts, I decided to contact a lawyer because I definitely don’t want this car anymore and I want my money back. More
I bought a brand new RAM 1500 on February 7th of this year and I’ve already had to take it to the shop three times to fix various issues (they replaced parking sensors that weren’t working, and a USB por year and I’ve already had to take it to the shop three times to fix various issues (they replaced parking sensors that weren’t working, and a USB port that wasn’t functioning). Every time, I complained about it pulling to the right. The thing is, it would start pulling suddenly without any apparent reason, and then stop pulling just as suddenly. I recorded videos showing the problem in different situations, and they insist it’s an alignment issue. It’s not. I have three cars, and the only one with this defect is this brand-new RAM 1500. Anyway, I work seven days a week, and after several unsuccessful repair attempts, I decided to contact a lawyer because I definitely don’t want this car anymore and I want my money back. More
This was by far the worst service experience of my life. I did not receive updates. The application was either not functional or not updated. Repeated requests for status went unanswered. The repair exceede I did not receive updates. The application was either not functional or not updated. Repeated requests for status went unanswered. The repair exceeded the original estimate which I only knew because I was calling on a near daily basis to understand when the car would be ready. Upon trying to pick the car up, the Service attendant lost my key leading to me having to use my AirTag over the course of an hour during my workday to locate the vehicle he had left them in. This was one of the most unprofessional things I ever witnessed in car repair. I have left multiple messages with the GM that as of today have gone unanswered. More
Very happy, explained issue and the fix well. I was impressed that he suggested a loaner car when he saw I was struggling with scheduling. It hadn't occurred to me that, that was an option. My ca I was impressed that he suggested a loaner car when he saw I was struggling with scheduling. It hadn't occurred to me that, that was an option. My car was done in a timely manor. It was easy to drop off and pickup. Great service. More
Buen servicio y excelente atención, solo mejorar los tiempos de espera, mi último servicio espere 5 horas por un diagnóstico tiempos de espera, mi último servicio espere 5 horas por un diagnóstico More