Central Florida Chrysler Jeep Dodge Ram - Service Center

Always a pleasure . .. andy makes you feel like his only customer. He is a true asset to the delearship .. andy makes you feel like his only customer. He is a true asset to the delearship More

Always great , good attitudes, great customer service. The made a rainy day shine bright as always The made a rainy day shine bright as always More

Love the sales department, service department I always have an issue I am always unhappy with the service department have an issue I am always unhappy with the service department More

Took 4. 5 hours to do an oil change, but the call center scheduled it for the wrong location and day. The service agent wasn't in the system so the texts wer 5 hours to do an oil change, but the call center scheduled it for the wrong location and day. The service agent wasn't in the system so the texts were confusing and they didn't do the billing the way I requested. They tried to adjust but how is it everything is a hassle? More

They did a great job in making me want to buy there. . their lifetime, drivetrain warranty is very Attractive and Jemal Wray was focused on my Satisfaction with the deal… I would buy from him again. . their lifetime, drivetrain warranty is very Attractive and Jemal Wray was focused on my Satisfaction with the deal… I would buy from him again. More

I recommend that dealer very good attention and service they very fast to do service they very fast to do service More

This was my first time coming to this dealership. I was able to get an appointment quickly for my repair and they were all very friendly. The issue that I had is that their communication was not I was able to get an appointment quickly for my repair and they were all very friendly. The issue that I had is that their communication was not great but I have found this issue with all Dodge Dealerships. I called the day before my appointment to make sure that part was in and ask about dropping off the night before. I asked to talk to my service advisor and was placed on hold for 20 minutes. I finally hung up and called back. I was again placed on hold, after 10 minutes on hold I hung up again. The third time I called I told them about the past two calls and was transferred right away to my advisor. I dropped my car the night before and they were very nice and helpful. My advisor was not there but I was told he would contact me in the morning. I never received any communication from him until I reached out to him later that afternoon asking the status of my vehicle. Pick up went smoothly and I will probably return if I need any other repairs done. More

Always have an amazing experience! Best service department ever! I'm always impressed by the way CDJR treats their customers! Best service department ever! I'm always impressed by the way CDJR treats their customers! More

Josh was my adviser and after my first visit the problem wasn't fixed,Josh advised me that if it wasnt fixed to bring it right back,which i did and this time the service tech rode with me and he felt what i wasn't fixed,Josh advised me that if it wasnt fixed to bring it right back,which i did and this time the service tech rode with me and he felt what i was experiencing.Josh took care of me and got me a rental and this time it was fixed to my satisfaction.Also Josh contacted me the next day to check if it was satisfied More

Took my Hellcat in for service of a CEL and first oil change. Repair and service was completed well, but my hidden GPS tracker showed speeds up to 70 MPH in short "35 MPH test areas" and then exceeding change. Repair and service was completed well, but my hidden GPS tracker showed speeds up to 70 MPH in short "35 MPH test areas" and then exceeding 90 MPH in "55 MPH test areas". It is obvious my vehicle was driven at max acceleration for fun. I notified the service advisor of my frustration with this situation and I hope he took appropriate action. I didn't think I'd need to put my vehicle in Valet mode with a Dealer Service Center. More