Central Florida Chrysler Jeep Dodge Ram
Orlando, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:30 AM - 7:30 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday 9:00 AM - 3:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday 9:00 AM - 3:00 PM
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1st Class Experience My experience with Anthony Correa was a 5 star experience. He went above and beyond for a simple transaction. he was very respectful interacting wit My experience with Anthony Correa was a 5 star experience. He went above and beyond for a simple transaction. he was very respectful interacting with my daughter. I would highly recommend asking for Anthony. You will not be disappointed! More
Great service in one day!!! I dropped my vehicle off at night and I was kept abreast of the progress, including the price. Gio was very professional and knowledgeable. I am an RN I dropped my vehicle off at night and I was kept abreast of the progress, including the price. Gio was very professional and knowledgeable. I am an RN and need my vehicle for travel, I was without it for just one day. Thank you!!! More
I felt someone care I was communicated the whole time of what was the process time and what to expect. Got recommendations and attention. Was treated with respect and w I was communicated the whole time of what was the process time and what to expect. Got recommendations and attention. Was treated with respect and with no abuse at all. Justin went above and beyond to be sure service to the car went smooth and on time. More
Great service Both times I went for service this year, Danny and Shawn went above and beyond to keep me informed and accommodate my needs! Thank you! Both times I went for service this year, Danny and Shawn went above and beyond to keep me informed and accommodate my needs! Thank you! More
Anthony is A+ Anthony was excellent to work with. He approaches his service on a personal level to ensure I was satisfied with my decision in lieu of my financial s Anthony was excellent to work with. He approaches his service on a personal level to ensure I was satisfied with my decision in lieu of my financial situation. He made sure I left with a smile on my face and never gave up. Thank you Anthony. Highly referred More
Great the salesman Travis was great, thoughtful, explained everything about the car, I would definitely buy again just because of Travis is great, I really the salesman Travis was great, thoughtful, explained everything about the car, I would definitely buy again just because of Travis is great, I really recommended him. More
New purchase The quality of work was amazing I went in there thinking I wasn’t leaving with a vehicle and I did. The work of this team is amazing The quality of work was amazing I went in there thinking I wasn’t leaving with a vehicle and I did. The work of this team is amazing More
Safety recall Great customer service provided by Gio throughout the complete service to attend a safety recall on my Jeep Wrangler. Overall it was a great service Great customer service provided by Gio throughout the complete service to attend a safety recall on my Jeep Wrangler. Overall it was a great service More
No one to welcome or direct us This was my first experience at this dealership , and upon arrival, it was not a positive one. There were no signs or instructions in entering the ser This was my first experience at this dealership , and upon arrival, it was not a positive one. There were no signs or instructions in entering the service lanes. I pulled in and looked around, no one to be seen to ask if I need to go check in (I had made an appt) or if someone would come out. A business with better customer service would have someone to tell customers where to go, and that someone would be with them soon. Eventually, a couple employees were near another car, including a guy putting plastic and paper mats in cars. Neither of these employees made eye contact with us and in fact seemed to try not to make eye contact with us. We still were unsure about what to do here, so a simple 'hello' or 'we'll be with you soon' would have been appropriate. I was getting ready to leave and go to another dealer. Feeling ignored, I went in to a service provider at a desk to ask if I need to check in for my appt. He said no, just go wait by the car and someone would come out. So at least I was in the right place. We ackwardly waited by my car as employees nearby didn't seem particularly busy, but still didn't say anything to us. Eventially, Shawn came out to help us. He was very courteous and helpful. He turned the visit around, and I forgot how pissed I was earlier. He is the only reason why I'll give this service dept a 2nd chance next time(you are closer than the dealer where I purchased). I do think that you should revisit informative signs. If there had been a sign that said to pull in and wait for someone to come to you, my visit would have been much less frustrating, even though I had to wait quite a while. Also, important, have the employees acknowledge people, and say that 'someone will be with you' instead of ignoring them. I have never been to a service department that didn't have signs and didn't acknowledge me, so I was kind of blown away. More
Disappointed w/ Diagnostic Fees and Confusing Drop Off Was very disappointed at the $100 ‘diagnostic fee’ to look at my exhaust (had brought the car in for a recall). I can see maybe a $50 fee, considerin Was very disappointed at the $100 ‘diagnostic fee’ to look at my exhaust (had brought the car in for a recall). I can see maybe a $50 fee, considering I had my car there already and was in shop. Didn’t even perform a multi-point inspection while it was in. I have my doubts that the exhaust was actually looked at as a text I received stated they were looking at the ‘air.’ They responded that that was an autocorrect error which I understand, however, when I got in my car, the AC was adjusted to ‘low.’ Hmm... Drop off process was extremely confusing. I pulled up into the entry and was not greeted. Unaware of how the process worked, I chose one of the multiple doors to access some help, but no one available. I went inside to look for someone and came across a desk w/ two associates, but they were on the phone and didn’t look up. Recommend more porters to direct the flow. Overall it was a disappointment and will return to the dealership across town in the future. More