Central Florida Chrysler Jeep Dodge Ram

Could have been better I had serval issues but by day 4 my issues were made right. I think front desk staff were pleasant. Sales staff need to have a little more knowledge o I had serval issues but by day 4 my issues were made right. I think front desk staff were pleasant. Sales staff need to have a little more knowledge on vehicles. My overall experience was stressful. Jamie in the fiancé was helpful and was able to assist with my issues. At the end I am happy I left with the car I paid for and wanted. I think offering refreshments would have be nice. I spent a a total of 14 hours. More

No service, due to over-quoting Came to replace a headlight, was quoted by parts dept. and service advisor over $700 for parts alone plus labor, plus it had to be ordered. I then wen Came to replace a headlight, was quoted by parts dept. and service advisor over $700 for parts alone plus labor, plus it had to be ordered. I then went to a local shop, the new part was only 70.00 plus tax and labor was 119.00. It was just a headlight bulb replacement. I was told by your advisor that I had to order the whole headlight assembly instead. I would have spent more than $800.00 for this visit. Please take note. More

Trato muy cordial. Bendiciones siempre. Empleados de servicio muy amables y cordiales. Dispuestos a escuchar, empáticos, comprometidos a ayudar y de continúa comunicación para informar el st Empleados de servicio muy amables y cordiales. Dispuestos a escuchar, empáticos, comprometidos a ayudar y de continúa comunicación para informar el status del servicio. Dios les bendiga siempre. More

HORRIBLE CUSTOMER SERVICE - PATHETIC SERVICE DEPT - UNRESPONSIVE TO COMPLAINTS Purchased 2 vehicles within a week from them totaling over $45,000. They did not satisfactorily complete any of the wor - UNRESPONSIVE TO COMPLAINTS Purchased 2 vehicles within a week from them totaling over $45,000. They did not satisfactorily complete any of the work promised us during the purchase. I had to finish the work and clean up the mess they left me with. Service department would never update us on the status of our vehicles and repeatedly missed promised delivery dates. I was told that replacement tires were not available for a 2016 Camaro! I literally had to walk them through finding them online to demonstrate there were 2 complete sets of tires directly across the street from their dealership at 2 different tire shops!!! Pathetic paint repairs. It seems they do not have an onsite body shop and have some kind of gypsy paint guy do work in their parking lot only on Mondays and Tuesdays. Could have done better myself with a rattle can and duct tape. One of my vehicles required a 30 day temporary tag. They waited until 1 day prior to its expiration to file for a permanent tag! I was driving around for over a week on an expired tag due to their incompetence! GM Brian and Store Mgr Judy NEVER responded to any phone calls or e-mails directed to them over course of a month. I purchase cars about every 2 years. I have given them multiple opportunities to reconcile these issues but they refuse to even accept a phone call or return an e-mail. WILL NEVER BUY FROM THEM AGAIN! More

Great place to come for service friendly staff Steve always get the job done he make sure that I’m good whenever I stop by to get service done in my car place to come for service friendly staff Steve always get the job done he make sure that I’m good whenever I stop by to get service done in my car More

Always helpful! This dealership always puts the customers first! They always get. The job done and always do a great job! Very Highly recommend this Jeep Dealership. This dealership always puts the customers first! They always get. The job done and always do a great job! Very Highly recommend this Jeep Dealership. More