![](https://dealerrater.com/ncdn/s/13.20240701.741/Graphics/icons/close-x-orange.png)
Central Florida Chrysler Jeep Dodge Ram
Orlando, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:30 AM - 7:30 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday 9:00 AM - 3:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday 9:00 AM - 3:00 PM
Filter Reviews By Type
Showing 9,009 reviews
Poor communication Dropped off my vehicle for scheduled oil change and tire rotation. Told advisor I was going to leave it and return. Had to call the service department Dropped off my vehicle for scheduled oil change and tire rotation. Told advisor I was going to leave it and return. Had to call the service department to check the status of the repair. Ended up communicating through the text message service which I appreciate. Vehicle was done and I had not been notified. I picked the vehicle up several hours later and a different service agent helped me. There was no cost associated so he just said I was good. There’s no indication of the confusion of my tires or vehicle on my paperwork and nothing was discussed. A few days later I received a text message from the service agent thanking me for letting them arrive my vehicle and asking about my service experience. I replied with a. Question regarding the condition of my tires. No response. 2 days later I received another message letting me know I would receive a survey and if I wasn’t satisfied to contact him first. again, I responded with a question regarding the condition of my tires. No response. It is 2 days later and I still haven’t received a response. I even sent another text. Not super pleased about this experience. More
They never contact you back. Tried calling Danny the service advisor six times with no reply. They wait until you come in then they give you a song and dance.Been xx allot of tim Tried calling Danny the service advisor six times with no reply. They wait until you come in then they give you a song and dance.Been xx allot of times.Bought two new vehicles from them but never again.Thank good I can go to Napelton and if I have problems they can do my recall and warranty work.You have been warned.Find a different dealer especially if you need service work.I gave them one star by mistake.Should have been none. More
Horrific Car brokedown 1/16 and was towed to Centra Florida I called ahead to let your service know it was coming. I received a call back to say it was there. Car brokedown 1/16 and was towed to Centra Florida I called ahead to let your service know it was coming. I received a call back to say it was there. I called 1/17 am was told it was being diagnosed as we speak and I would be kept up dated as to the problem, I never received a call back I called 4 hours later to ask if they had found the problem, I was told problems had been found and parts ordered. Called Friday for up date couldn't get to speak to service agent was on hold for 54 minutes. After calling back and asking for service manager I was told all had been done apart from the garage door open (part was not going to be there until Saturday) I called back Saturday morning told them to forget it I will pick the car up and take it to another dealer, when I got there it had been done. More
buying a car All of my questions and concerns were addressed quickly. Every person that I dealt with was professional and friendly. Westland took his time showing All of my questions and concerns were addressed quickly. Every person that I dealt with was professional and friendly. Westland took his time showing me the two cars the I was comparing as well as taking me upstairs to see additional inventory (my request) Financial department got me the terms that I wanted and explained the process very well More
Excellent service! I was helped by juan and Wesley. Both phenomenal salesmen. They went above and beyond to get me what I was looking for. I’m really happy with my new t I was helped by juan and Wesley. Both phenomenal salesmen. They went above and beyond to get me what I was looking for. I’m really happy with my new truck! More
Service Justin help me a lot .he us very good advisor and he send me txt when is ready and send me updates for my car Justin help me a lot .he us very good advisor and he send me txt when is ready and send me updates for my car More
Amazing Efficient Service I came in for a check up on my car and my advisor thoroughly checked into my service history to make sure I had every recommended service done on that I came in for a check up on my car and my advisor thoroughly checked into my service history to make sure I had every recommended service done on that day. He was very welcoming and attentive and knew exactly what service was required. I would give him a 10 out of 10 for outstanding service. And the good service also reminded me to check into my expiring warranty when I got home and I was able to extend my warranties and additional 5 years on basic warranty and 3 year extension on powertrain on a good 2018 rate deal from MOPAR. Was a grear day all around and I am now covered through the remainder of my car loan. Great service, great efficiency and effectiveness. More
Efficient, quick, as promised Brought my car in for a recall. Received immediate attention from the service department and car was repaired quickly, as promised! Highly recommend- Brought my car in for a recall. Received immediate attention from the service department and car was repaired quickly, as promised! Highly recommend- will use again. More
Fixing of Steering Danny was very nice to work with and listened to everything I had to say and checked out the vehicle himself and checked with me periodically Danny was very nice to work with and listened to everything I had to say and checked out the vehicle himself and checked with me periodically More
100% Recomended Excellent customer service , I’ll business with you again. Juan on sale did an amazing job helping us. Keep the great job. My husband and I are enj Excellent customer service , I’ll business with you again. Juan on sale did an amazing job helping us. Keep the great job. My husband and I are enjoying our Wrangler so much. Thank you guys More