
Central Florida Chrysler Jeep Dodge Ram
Orlando, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:30 AM - 7:30 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday 9:00 AM - 3:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday 9:00 AM - 3:00 PM
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Nasty manners Andy had my car n didn't fix the problem for almost 2 weeks confidently telling me he knows what's the issue picked my car up same problem i wouldn't come back for almost 2 weeks confidently telling me he knows what's the issue picked my car up same problem i wouldn't come back More
They need to improve the wait time. But everything else was good overall. Appreciate Keith service But everything else was good overall. Appreciate Keith service More
Appt. on time, diagnosis on time and correct. Repair done in a timely fashion at a reasonable price. The repair fixed everything. Service advisor Gio is on time, diagnosis on time and correct. Repair done in a timely fashion at a reasonable price. The repair fixed everything. Service advisor Gio is top notch. More
Amazing experience with Marcus ! ! Everything on the process was on time and really professional work !! Keep with the excellent customer service!! ! Everything on the process was on time and really professional work !! Keep with the excellent customer service!! More
Nice dealership. Very clean and lots of seating. Everyone is very friendly. There is a cafe area to get something to eat and drink. Very clean and lots of seating. Everyone is very friendly. There is a cafe area to get something to eat and drink. More
They were efficient & quick during my service for my 2020 Jeep Grand Cherokee my last time Jeep Grand Cherokee my last time More
Great service, they kept me informed on status of my trucks repair and when it would be complete. trucks repair and when it would be complete. More
What a horrible experience overall with the longest sales process to boot. Imagine nearly every bad experience story you’ve heard and this is the dealership that will soon be yours if you shop here. Of cours process to boot. Imagine nearly every bad experience story you’ve heard and this is the dealership that will soon be yours if you shop here. Of course with them being one of the only places in town that has new cars, your choice, like ours, may be limited - forcing you to make decisions you would otherwise not make. Our sales process lasted 9 hours total where a deal was struck 2 hours in on two cars. Then an hour later we were told that deal was for one car we wanted and another we never saw - so we started all over again. They add on a forced insurance package that provides zero value that you can’t remove that is $3,000 and have you sign documents indicating things that are untrue and probably illegal (like saying the window sticker was on the car, not removed…and I’m guessing definitely not laminated- like they all are). So now that the deal is done we waited and received paperwork for the 1st payment on one of the vehicles after 3 weeks. I then called and left no less than 5 messages with finance regarding the second vehicle. After I drive to the dealership they of course were shocked I couldn’t get in touch with anyone and said someone would be in touch. No one was. So I emailed the dealership from the welcome email and did finally speak with someone in finance…where we found we needed to sign paperwork again. The payment was the same - but the dates were incorrect so we had to have them fix that before we’d sign. Finally a month and 4 days after the original purchase date the finance company had my information- of course with a late payment indicating in the app. This late payment was resolved since I paid the dealership for the payment t due when we re-signed paperwork. Again, if you have options and another dealer has cars…buy somewhere else. Overall their sales tactics and contracts are like playing a shell game - but I’m pretty sure we overpaid for each car by 5-10k - of course 3k of that is their BS / fraud insurance package. More