Central Florida Chrysler Jeep Dodge Ram

Chris is absolutely awesome. Thank you so much for all your help! Have a great day Thank you so much for all your help! Have a great day More

Chris is so helpful every time I'm there. The speed of the service and the pricing is very fair. The speed of the service and the pricing is very fair. More

The service department is poorly managed and their service suffers because of it. My Jeep has been with the service department for over 3 weeks, although the vehicle has less than 2000 miles. Sin service suffers because of it. My Jeep has been with the service department for over 3 weeks, although the vehicle has less than 2000 miles. Since they expected my vehicle would take a while to fix, they were kind enough to get me a rental car but recently On Monday 12/09 I received a text message from Hertz saying the rental car contract was overdue, so I called Central Florida Service Department, to let them know the rental car was overdue. I left a message and they said they would call me back and it never happened, the next morning I called five times until they decided to call me back, and claimed my vehicle was fixed since November 30th and told me they called me (false) they never called me. I drove 1 hour from my home to Central Florida Jeep Dealer. At the dealership, the service manager was not present and Gregg Hutchins, the person left in charge was asked to help me. I asked Gregg if we could talk in his office, which upset him. When I tried to explain to Gregg my rental car and personal car issues Gregg simply walked away and left me in his office, he didn’t even bother to get someone to help me. While I don’t blame Gregg, I do blame his manager for leaving someone incapable of providing a decent service to customers. At this point I still have not gotten any help about my personal vehicle or the rental car. Their sales manager Zake Williams (real manager) helped me and apologized for the inconveniences caused by their subpar service department. After a 2 hours and 30 minute wait, To my surprise, my vehicle was NOT fixed and would need “TWO more weeks to be fixed”. So, I don’t understand why they claimed my vehicle was fixed and why they claimed they called me. I’m very displeased with the service department’s management for their poor communication and inability to leave someone competent in charge. More

The service provided by Marcous is an example for all his colleagues. Central Florida Chrysler must proud to have such a good employee in his team! Thanks again Marcous! colleagues. Central Florida Chrysler must proud to have such a good employee in his team! Thanks again Marcous! More

Poor communication, failing to keep me updated on my vehicle status, not properly diagnosing issues, and providing a negative customer experience. vehicle status, not properly diagnosing issues, and providing a negative customer experience. More

Sam was great & worked really hard to get us the deal we were requesting. This was the second brand new car we’ve bought from dealership and would return for future purchases were requesting. This was the second brand new car we’ve bought from dealership and would return for future purchases More

Justin was patient and he worked tirelessly to get us into the car we wanted. into the car we wanted. More

excellent communication and service was completed in a timely manner. quality of service was excellent and pricing was costly but reasonable in the circumstances. timely manner. quality of service was excellent and pricing was costly but reasonable in the circumstances. More

was very impressed with the way everything was handled very polite and professional. would definitely come back for service as well as more very polite and professional. would definitely come back for service as well as more More

JEANNIE SEVILLE Was great she helped me get through all the problems my car had. She’s an excellent service provider. Looking forward to making all my future appointments with her. the problems my car had. She’s an excellent service provider. Looking forward to making all my future appointments with her. More