Central Florida Chrysler Jeep Dodge Ram

The dealership is always wonderful and welcoming. Will come there in the future to purchase another vehicle.. Will come there in the future to purchase another vehicle.. More

I came in for my first oil change and requested the CFDJ family advantage benefits that I paid for when buying my car, which include car wash, rain x, seat protectant, and a bunch more. After the oil change family advantage benefits that I paid for when buying my car, which include car wash, rain x, seat protectant, and a bunch more. After the oil change I waited another hour and half. They said I was all done. Nothing on my car had been done not even a basic wash. I could not subject my 6yr old to more waiting so we just left. More

They charge me still have same problem I need refund my money please in my card money please in my card More

I had a great experience! Thanks to Jeannie Seville from service department she was phenomenal, went above and beyond, she kept me updated at all times, which gave me the peac Thanks to Jeannie Seville from service department she was phenomenal, went above and beyond, she kept me updated at all times, which gave me the peace of mind that i was in good hands...Highly recommended! More

The process of the choosing and financing was very good, my salesman was great, everything went smooth until, the prep of the vehicle, It took 3+ hours to deliver vehicle to me while I waited. There was an my salesman was great, everything went smooth until, the prep of the vehicle, It took 3+ hours to deliver vehicle to me while I waited. There was an issue with voltage, I understand that it needs to leave perfect, but as soon as I was doing paperwork, they should of started the prep. Other than that, everyone were completely professional and understanding of my frustration. but all and all I would tell people to go to your dealership. Thank you for the deal and I really do like the RAM!!! More

The service department is poorly managed and their service suffers because of it. My Jeep has been with the service department for over 3 weeks, although the vehicle has less than 2000 miles. Sin service suffers because of it. My Jeep has been with the service department for over 3 weeks, although the vehicle has less than 2000 miles. Since they expected my vehicle would take a while to fix, they were kind enough to get me a rental car but recently On Monday 12/09 I received a text message from Hertz saying the rental car contract was overdue, so I called Central Florida Service Department, to let them know the rental car was overdue. I left a message and they said they would call me back and it never happened, the next morning I called five times until they decided to call me back, and claimed my vehicle was fixed since November 30th and told me they called me (false) they never called me. I drove 1 hour from my home to Central Florida Jeep Dealer. At the dealership, the service manager was not present and Gregg Hutchins, the person left in charge was asked to help me. I asked Gregg if we could talk in his office, which upset him. When I tried to explain to Gregg my rental car and personal car issues Gregg simply walked away and left me in his office, he didn’t even bother to get someone to help me. While I don’t blame Gregg, I do blame his manager for leaving someone incapable of providing a decent service to customers. At this point I still have not gotten any help about my personal vehicle or the rental car. Their sales manager Zake Williams (real manager) helped me and apologized for the inconveniences caused by their subpar service department. After a 2 hours and 30 minute wait, To my surprise, my vehicle was NOT fixed and would need “TWO more weeks to be fixed”. So, I don’t understand why they claimed my vehicle was fixed and why they claimed they called me. I’m very displeased with the service department’s management for their poor communication and inability to leave someone competent in charge. More

This dealership was wonderful to work with. Thanks to David and Dylan are great to work with. A great asset to the dealership. Excellent service! Thanks to David and Dylan are great to work with. A great asset to the dealership. Excellent service! More

Chris is absolutely awesome. Thank you so much for all your help! Have a great day Thank you so much for all your help! Have a great day More

Chris is so helpful every time I'm there. The speed of the service and the pricing is very fair. The speed of the service and the pricing is very fair. More

Poor communication, failing to keep me updated on my vehicle status, not properly diagnosing issues, and providing a negative customer experience. vehicle status, not properly diagnosing issues, and providing a negative customer experience. More