Central Florida Chrysler Jeep Dodge Ram

Dodge Review Unfortunately, I cannot recommend Central Florida Chrysler Jeep Dodge Ram based on my most recent experience. On Saturday, September 7th, at 1:30 PM, I took my truck to the dealership for a t Florida Chrysler Jeep Dodge Ram based on my most recent experience. On Saturday, September 7th, at 1:30 PM, I took my truck to the dealership for a tire rotation, alignment, and balancing. I waited for 3 hours for the service, and when they finally finished, I paid my invoice for $209 and left. Upon exiting the dealership, I noticed that the steering wheel was misaligned and when I drove over 30 mph, the traction control engaged and slowed the truck down. I immediately returned to the dealership and explained what happened. To my surprise, advisor response was that the technician was unable to complete the service on my truck because they ran out of time. That I had to return on Monday because a more qualified mechanic was going to be there and he knows how to work on lifted trucks. That means that I paid for a service that was not completed, which jeopardized my safety on the road. Also, had I not come back to the dealership after I noticed the misalignment, the advisor would have never told me that the job was not able to be completed. So I returned on Monday, September 9th, at 8:00 AM. They took my truck, and after 3 more hours of waiting, to my surprise I was told that my truck could not be repaired because the TIE ROD END ($752.34) needs to be replaced. In the end, I left without having the service done, the alignment on my truck WORSE than it was when I first took it in. I feel frustrated having entered the dealership without any major problems, and a simple tire rotation, alignment, and balancing led to all this trouble and expense. More

Chris, service advisor was great. very friendly and respectful, work was completed when he said it would be. very friendly and respectful, work was completed when he said it would be. More

Service was good, definitely be back for another hour change. When there without an appointment and got out in a decent time. change. When there without an appointment and got out in a decent time. More

Very reliable dealership, I have bought from them before and have always received good service, I recommend it and have always received good service, I recommend it More

The dealership is hard to get too not everyone has a gps system especially baby boomers. system especially baby boomers. More

Great service. I am super happy with my car purchase. The salesperson was very helpful. Thanks to the entire team at Central Florida I am super happy with my car purchase. The salesperson was very helpful. Thanks to the entire team at Central Florida More

Jeannie Seville is the best. Thank you very much for your professionalism and your treatment during the wait while my vehicle was in service. Appreciate all the hard work and the Thank you very much for your professionalism and your treatment during the wait while my vehicle was in service. Appreciate all the hard work and the extra mile to get it done. More

Dodge Review Unfortunately, I cannot recommend Central Florida Chrysler Jeep Dodge Ram based on my most recent experience. On Saturday, September 7th, at 1:30 PM, I took my truck to the dealership for a t Florida Chrysler Jeep Dodge Ram based on my most recent experience. On Saturday, September 7th, at 1:30 PM, I took my truck to the dealership for a tire rotation, alignment, and balancing. I waited for 3 hours for the service, and when they finally finished, I paid my invoice for $209 and left. Upon exiting the dealership, I noticed that the steering wheel was misaligned and when I drove over 30 mph, the traction control engaged and slowed the truck down. I immediately returned to the dealership and explained what happened. To my surprise, (the employee - Riley)'s response was that the technician was unable to complete the service on my truck because they ran out of time. That I had to return on Monday because a more qualified mechanic was going to be there and he knows how to work on lifted trucks. That means that I paid for a service that was not completed, which jeopardized my safety on the road. Also, had I not come back to the dealership after I noticed the misalignment, (employee’s Riley) would have never told me that the job was not able to be completed. So I returned on Monday, September 9th, at 8:00 AM. They took my truck, and after 3 more hours of waiting, to my surprise I was told that my truck could not be repaired because the TIE ROD END ($752.34) needs to be replaced. In the end, I left without having the service done, the alignment on my truck WORSE than it was when I first took it in. I feel frustrated having entered the dealership without any major problems, and a simple tire rotation, alignment, and balancing led to all this trouble and expense. More

Service was completed resulting in another new battery. I still suspect this vehicle has an intermittent power draw when sitting in our driveway. Our home is on the edge of cellular service so this may pla I still suspect this vehicle has an intermittent power draw when sitting in our driveway. Our home is on the edge of cellular service so this may play into the power draw. I do wish you would have left the battery disconnect device on the car so I did not have to re-install it when I returned home. I do appreciate the transportation arrangements and professionalism shown throughout this service visit. I will return for any Jeep service needs in the future. Thank you! More

My experience was very good, everything was very clean and the time they dedicated to me to explain everything was excellent and the time they dedicated to me to explain everything was excellent More