Central City Toyota

Excellent service I have always had very good service when I take my Prius to Central City Toyota. The last visit the service advisor went above and beyond what he had I have always had very good service when I take my Prius to Central City Toyota. The last visit the service advisor went above and beyond what he had to do in helping me out. I never received a manual when I purchased the car from another dealership in NJ. Mark spent a lot of time looking up the information I needed from the service manual and printing it out for me. He did not have to do that but he did and this kind of extra service goes a long way in keeping customers. Thanks! More

First time buyer met with lots of help and guidance! I was worried about walking into a car dealership for the first time but Rick and team helped me feel comfortable, heard, and valued. Rick helped walk I was worried about walking into a car dealership for the first time but Rick and team helped me feel comfortable, heard, and valued. Rick helped walk me through the process from looking at options, to test driving, to purchasing, all the way through to registration. I would definitely recommend Central City for anyone from new car owners and beyond. More

Great experience all around! Simple and fast process! Was guided all the way through from start to finish! Very friendly and down to earth people. Enjoying my new Toyo all around! Simple and fast process! Was guided all the way through from start to finish! Very friendly and down to earth people. Enjoying my new Toyota! More

Never Again! On 8-22-18 I was promised my car will be in my hands in 2 1/2 hours! And 3 hrs and 15 mins later I still don’t have my car. This is the second time t On 8-22-18 I was promised my car will be in my hands in 2 1/2 hours! And 3 hrs and 15 mins later I still don’t have my car. This is the second time this has happened to me , it seems there isn’t enough workers or the business just doesn’t appreciate their guest! All I came for was to check my tires due to having a flat and a nail in the other tire. This time is quite excessive, and disrespectful to people that has things todo. I’ll rather be told we can’t today! WORST SERVICE EVER! BETTER OFF GOING TO PEP BOYS! More

Awesomel!!!!! As always Central City delivers The customer service is always great, always met with pleasant sales reps. But most phenomenal is Rick Roy who never c As always Central City delivers The customer service is always great, always met with pleasant sales reps. But most phenomenal is Rick Roy who never ceases to go beyond the call of duty. He keeps his word, he’s honest and does everything possible to satisfy the customer. I’ve been a customer for more than 10 years. Keep up the good work. More

Awesome service By God’s Grace, we were finally able to get a car. My husband suggested Central City Toyota, which is in our neighborhood. We went on 7/28/18 and were By God’s Grace, we were finally able to get a car. My husband suggested Central City Toyota, which is in our neighborhood. We went on 7/28/18 and were assisted by a young man with a great sense of humor, Grant Cleveland. He was awesome. He answered all of my questions and if he didn’t know, he immediately went to his manager to get an answer. We were approved for a lovely 2016 Ford Focus. They went above and beyond n helping us get insurance so we could drive off the lot the same day. This is my go to car place from now on. I will definitely refer any friends and family who are looking to buy. Grant is a great guy to have on your side for negotiations!!!!! More

Recommending this place for your next car I have known Rick since 2015. I have purchased two cars from him So far and I really recommend this place and Rick as your sales person. I have also I have known Rick since 2015. I have purchased two cars from him So far and I really recommend this place and Rick as your sales person. I have also highly recommended him to friends over the years. My friend,Mario bought two cars from him as well. I have never been disappointed. He has always kept his word, and when I had a problem he has always been quick to address it. I highly recommend Central City Toyota in finding the right car for anyone. The manager, Jamie is also a nice sales person and he won’t send you back home empty handed :) More

Customer Service lacking I stopped by the dealership to identify the inventory, as I am interested in purchasing a hybrid car and I wanted to see what was available. Lewis was I stopped by the dealership to identify the inventory, as I am interested in purchasing a hybrid car and I wanted to see what was available. Lewis was not helpful, dismissive and avoidant when I asked questions about the cars I was interested in. I felt disrespected and ignored. I walked away with very few of my questions answered and unsure if I would go back here to purchase a car. Sales staff should be attentive and willing to address the concerns of the customer. More

Shows customer appreciation Toyota is always there for me, I can’t picture myself with any other company! Really appreciate and make things happen so all guest can leave HAPPY ! Toyota is always there for me, I can’t picture myself with any other company! Really appreciate and make things happen so all guest can leave HAPPY ! More

Easy trade in Rick Roy recently helped me trade-in my vehicle for a new one through the Toyota exchange program. He helped me get a fair deal and made the process Rick Roy recently helped me trade-in my vehicle for a new one through the Toyota exchange program. He helped me get a fair deal and made the process an seamless as it could be. Very knowledge about the vehicles and friendly! More