Back

Central City Toyota

Philadelphia, PA

5.0
399 Reviews

4800 Chestnut Street

Philadelphia, PA

19139

Directions

By Type

Showing 399 reviews

January 03, 2019

Excellent Service The sale person I had was very nice and very helpful he help me out a great deal with every thing he done his name is Rick. I would send people to him More

by Cindybaby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Roy
Jan 07, 2019 -

Central City Toyota responded

Thank you for taking the time to leave this wonderful feedback, Cindy! We're happy to hear that Rick was there to make your car buying experience a smooth and enjoyable one. Thank you for choosing Central City Toyota. Take care. Sincerely, Jamie Haberle - General Manager, Central City Toyota

December 04, 2018

Awful dealership selling unsafe cars I was recently at Center City Toyota and feel the need to write a review about the dealership to help other car buyers in the area. I was looking at a More

by courtneyp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jamie Haverty, Chris Bove
Dec 05, 2018 -

Central City Toyota responded

Courtney, we appreciate your review. It is something that we take very seriously at Central City Toyota. We have been in business since 1968 and our reputation in terms of safety and putting our clientele first is what has made us so successful throughout the years. Rest assured our vehicles are thoroughly inspected and tested by certified technicians to ensure that whenever a customer drives off the lot, they're driving in a safe vehicle. I would very much like to speak with you directly regarding your situation, so I can better understand what occurred. Please reach out to me at your earliest convenience. Sincerely, Jamie Haberle - General Manager, Central City Toyota - 215-476-1200 x.361

November 13, 2018

Unsatisfied I had an 9:00am appointment, I arrived at 9:05 and wa s promised my car to be in my hands in 1 hour and 15 minutes. This is the third time that this h More

by Daniel Notice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Carmelo Robles
Nov 15, 2018 -

Central City Toyota responded

Daniel, I'm sorry to hear that your last service appointment took longer than expected. We try our hardest to get our customers in and out as quick as possible, but not at the expense of rushing through our service work. Thank you for taking the time to let us know about this issue. Sincerely, Jamie Haberle - General Manager, Central City Toyota - 215-476-1200 x.361

October 29, 2018

I Love my new 2018 Rav4! When I came into Central City Toyota about a month or so ago for an oil change of my 2013 Toyota Rav4, while waiting I went to chat with Rick Roy, who More

by LaQueen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Roy, David Ragland
Oct 30, 2018 -

Central City Toyota responded

Thanks for the positive words, LaQueen. You're always welcome and we look forward to seeing you next time. Kind regards, Jamie Haberle - General Manager, Central City Toyota

October 16, 2018

Great experience Professional, knowledgeable service from Rick as well as other staff, friendly and not pushy. I got the car I wanted for a fair price! Thanks! More

by MaKeda65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean McKoy, Rick Roy
Oct 17, 2018 -

Central City Toyota responded

Thank you for choosing Central City Toyota! We're happy to hear of your positive experience with Rick and the team! Kind regards, Jamie Haberle - General Manager, Central City Toyota

October 07, 2018

Unsurpassed Service Rick was fantastic from beginning to end. He helped me navigate through the entire process with no problems at all! If you are in need of a new or use More

by Glenda1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Roy
Oct 08, 2018 -

Central City Toyota responded

Thank you so much for the wonderful review, Glenda. Rick is one of the best at his career and your review is spot on. Please don’t hesitate to contact or visit Central City Toyota if you need anything else. Best regards, Jamie Haberle - General Manager, Central City Toyota

September 29, 2018

Excellent Service Rick was excellent- very thorough in his knowledge of the different cars and even came in on his off day to sell me my first car. Thank you so much ag More

by CaraFior
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Roy
Sep 30, 2018 -

Central City Toyota responded

Cara, Rick is pleased to learn that you enjoyed your car buying experience with us. We look forward to servicing your vehicle soon. Sincerely, Jamie Haberle - General Manager, Central City Toyota

September 28, 2018

For first time purchasing something for me miss the Rick Roy Coming to Toyota dealership was one out of six researchers that I went out to look for something for me and coming to talking to Rick Roy the dealer w More

by Miss new car 1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Roy
Sep 30, 2018 -

Central City Toyota responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Jamie Haberle - General Manager, Central City Toyota

September 27, 2018

Rick Roy is the best! very professional I was in need of a car with a limited monthly payment. Rick was the agent I worked with; he was polite patient and not pushy at all. I went Philly Au More

by Workingwoman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Roy
Sep 30, 2018 -

Central City Toyota responded

We love hearing about customers that have a terrific experience at Central City Toyota. We know that buying a car is an important decision and we are proud that you chose our dealership.  Please feel free to contact us if you have any questions on your new vehicle. Sincerely, Jamie Haberle - General Manager, Central City Toyota

September 24, 2018

Friendly and Clean My first time getting service at this place. The staff were very friendly and knowledgeable. Waiting in such a clean and bright place was a pleasure. More

by Xia Ailing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
Sep 25, 2018 -

Central City Toyota responded

Xia, thank you for the feedback! We are happy to hear about your positive experience at Central City Toyota, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Jamie Haberle - General Manager, Central City Toyota

...
8
...