Central City Toyota
Philadelphia, PA
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Excellent Service The sale person I had was very nice and very helpful he help me out a great deal with every thing he done his name is Rick. I would send people to him The sale person I had was very nice and very helpful he help me out a great deal with every thing he done his name is Rick. I would send people to him he has a great personality. More
Awful dealership selling unsafe cars I was recently at Center City Toyota and feel the need to write a review about the dealership to help other car buyers in the area. I was looking at a I was recently at Center City Toyota and feel the need to write a review about the dealership to help other car buyers in the area. I was looking at a Chevy Cruze that seemed to be a good deal online and found some shocking issues when visiting the dealership and taking a look at the car. The car had zero tread on the tire. I know for a fact that this would not have passed the safety inspection. When I mean zero tread I mean that I could run my finger along the tire and would not touch one raised surface. I had them recheck the tire and they went from telling me the tire scored a 2/10 to saying it scored a 3/10. The tire was very unsafe, and they would not replace it. I would not have been able to drive this car off the lot without getting this one tire fixed. It was also odd that there was only an issue with one tire. I ended up having one of the sales managers, Chris Bove, come out and take a look and he said "I know there are issues with the car, but we aren't going to fix them, and we don't care. That's why it's priced lower". Since this visit I have told a few other people about the issues I had here and many people I talked to seemed to have similar awful situations with this dealership. This dealership is selling unsafe cars and it doesn't seem like they will change anything. I called the dealership and talked to a different head manager, Jamie Haverty, to report the car/employees I worked with and he made no attempt to offer to change any processes and was extremely rude over the phone. More
Unsatisfied I had an 9:00am appointment, I arrived at 9:05 and wa s promised my car to be in my hands in 1 hour and 15 minutes. This is the third time that this h I had an 9:00am appointment, I arrived at 9:05 and wa s promised my car to be in my hands in 1 hour and 15 minutes. This is the third time that this has happened to me and the problem is that I don’t get ACCOMMODATE FOR WAITING 3 hours and change. 309$ really ??! I really like Toyota but where is the care showing that you care?? More
I Love my new 2018 Rav4! When I came into Central City Toyota about a month or so ago for an oil change of my 2013 Toyota Rav4, while waiting I went to chat with Rick Roy, who When I came into Central City Toyota about a month or so ago for an oil change of my 2013 Toyota Rav4, while waiting I went to chat with Rick Roy, who had been my salesperson in the past. I chatted about wanting to trade up to a new Rav4, in Pearl WHITE! Rick asked me about how we could ' make it happen'. Fast forward to Tuesday, Oct. 23rd, and I was in the service dept. for a headlight replacement. While waiting Rick and I spoke again and he had several Rav4 models to show me. I drove out on Friday, October 26th, with a gorgeous Rav4 Limited in Pearl WHITE with everything I wanted! Buying a new car is nerve-wracking, but I am happy with Rick, manager Jamie and the finance manager who 'made it happen'. Thanks y'all. 5 stars for Rick Roy 🌟🌟🌟🌟🌟 More
Great experience Professional, knowledgeable service from Rick as well as other staff, friendly and not pushy. I got the car I wanted for a fair price! Thanks! Professional, knowledgeable service from Rick as well as other staff, friendly and not pushy. I got the car I wanted for a fair price! Thanks! More
Unsurpassed Service Rick was fantastic from beginning to end. He helped me navigate through the entire process with no problems at all! If you are in need of a new or use Rick was fantastic from beginning to end. He helped me navigate through the entire process with no problems at all! If you are in need of a new or used vehicle, Rick is the one to see!! More
Excellent Service Rick was excellent- very thorough in his knowledge of the different cars and even came in on his off day to sell me my first car. Thank you so much ag Rick was excellent- very thorough in his knowledge of the different cars and even came in on his off day to sell me my first car. Thank you so much again! More
For first time purchasing something for me miss the Rick Roy Coming to Toyota dealership was one out of six researchers that I went out to look for something for me and coming to talking to Rick Roy the dealer w Coming to Toyota dealership was one out of six researchers that I went out to look for something for me and coming to talking to Rick Roy the dealer was very pleasant very patient and very understanding and my situation he helped me in the best way possible I couldn't ask for a better person and I'm very happy for my first-time purchase of something that's for me and only me so my experience with Toyota was great More
Rick Roy is the best! very professional I was in need of a car with a limited monthly payment. Rick was the agent I worked with; he was polite patient and not pushy at all. I went Philly Au I was in need of a car with a limited monthly payment. Rick was the agent I worked with; he was polite patient and not pushy at all. I went Philly Auto to price compare and it was an absolute nightmare. When I came back to Central City Toyota it was a breeze and I am now in a beautiful 2015 Toyota corolla at a payment I can afford and the whole process took about 2 days. Amazing. More
Friendly and Clean My first time getting service at this place. The staff were very friendly and knowledgeable. Waiting in such a clean and bright place was a pleasure. My first time getting service at this place. The staff were very friendly and knowledgeable. Waiting in such a clean and bright place was a pleasure. Thank you for your sevice More