Central City Toyota
Philadelphia, PA
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Purchase 2017 Prius This was my second used car purchase from Rick Roy at Central City Toyota (Previous purchase was 3 years ago). Like the previous purchase, Rick took This was my second used car purchase from Rick Roy at Central City Toyota (Previous purchase was 3 years ago). Like the previous purchase, Rick took care of all the details, keeping me informed every step of the way (acquiring the car from sister dealership, repairing a dent etc.). He and Kelsie took care of the paperwork in record time. What is most important, there was never any pressure to purchase the myriad of add-ons Toyota offers. I have been a continuous customer of Central City toyota since 1996 (I purchased a new Camry and in 2005, a new Prius) My Camry died 3 years ago and I still drive the 2005 Prius. I have found that customer care and competent service kept my cars running and kept me out of trouble all these years. More
Do Not Buy Non-Toyota Vehicles From This Dealership I'll explain in detail but bottom line It's a terrible idea to buy non-Toyota vehicles from these people. I bought a 2010 Volvo V70 from them earl I'll explain in detail but bottom line It's a terrible idea to buy non-Toyota vehicles from these people. I bought a 2010 Volvo V70 from them early October 2019. What was missing when I bought it 1. Rear view mirror 2. Front Grill Emblem Price was negotiated down because of this. My issue is it's 11/25/2019. Over a month and a half and the replacement parts finally came. It took them over 90 days just to procure a rear view mirror and front emblem. And they bought the rear-view-mirror used. What their dealership mechanics screwed up. 1. Wrong engine oil type 10W 30 instead of 10W (or 0W) 40 2. Wrong Air Filter (Non OEM) 3. Oiled the Air Filter too much 4. MAF Sensor now either broken or clogged constantly 5. Air Duct possibly clogged with dirt and dust from improper installation of Air Filter. That'd make the most sense as to why I got P0101 DTC constantly. Also the front windshield mirror's housing, or the actual entire front windshield seal, is leaking. So if it rains it'll leak into the front cabin. If I was to go to a dealership to get it fixed it would've cost easily 500 USD for labor alone. I could go into more detail but I don't think you need it, just don't buy non-Toyota cars from these people. I've had Volvo's in my family my entire life, it takes a lot of screw up a Volvo, but somehow they managed. I learned my lesson, thankfully this was my first car. If I'm going to get tossed a Lemon it might as well be now. More
Great experience! Last week I bought a 2016 RAV4. This car replaced my 2006 RAV4. Ricky Roy was great as he helped me narrow down the right car for me based on the crit Last week I bought a 2016 RAV4. This car replaced my 2006 RAV4. Ricky Roy was great as he helped me narrow down the right car for me based on the criteria I came in with. The entire sale went smoothly and quickly. Ricky answered all my questions and explained each step during the sales process. I am very satisfied with the car and have told a number of my friends how well everything went. I highly recommend Central City and Ricky in particular. More
Thanking for their help It was very nice people helping me the finance way and car's function. They all have professional knowledge to show me all the option and patient to It was very nice people helping me the finance way and car's function. They all have professional knowledge to show me all the option and patient to show me the car function key. More
Ricky Roy is an excellent sales person an has my vote.bcc I appreciate everything that's Central Toyota did for me, they were helpful, polite, and understanding. I will refer anybody to Central Toyota, thank I appreciate everything that's Central Toyota did for me, they were helpful, polite, and understanding. I will refer anybody to Central Toyota, thank you More
Consistently satisfied Second time I’ve purchased a car from central city and Rick Roy never cease to surprise me. I came in the office for a specific vehicle but Rick locat Second time I’ve purchased a car from central city and Rick Roy never cease to surprise me. I came in the office for a specific vehicle but Rick located a much better option that was most fitting for my family and budget. Anyone looking for a certified vehicle hit up Rick Roy. He’s a great sales associate..... More
Friendly & Professional I got a just right car for my daughter with Rick. Thanks for that. She loves 2019 Toyota corolla very much. This was a second time to buy car from Ric I got a just right car for my daughter with Rick. Thanks for that. She loves 2019 Toyota corolla very much. This was a second time to buy car from Rick. He is always best care of me. More
Camry Thank you for all your hard work. Love my new 2018 Toyota camry le and will tell all my family and friends about Rick Roy Thank you for all your hard work. Love my new 2018 Toyota camry le and will tell all my family and friends about Rick Roy More