Central City Toyota
Philadelphia, PA
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The reason I gave the rating that I did is because the salesman, Ricky Roy, and the manager, Dennis, went a long way to make sure that the car I bought was fitting to me. They were polite and willing to e salesman, Ricky Roy, and the manager, Dennis, went a long way to make sure that the car I bought was fitting to me. They were polite and willing to ensure that I was comfortable with my purchase. Also, the car I bought was in great shape. A co-worker of mine thought it was a 2011 model, but it is actually an '04. The interior was clean and even smelled new. The only thing that I had a little problem with was that the detailing on the outside of the car was a little dull (headlights were foggy and the front grill was a little strikey). However, when I expressed my concern, even though I also said I would buy the car anyway, Rick said that the in-house detailer will clean everything up for free. Lastly, I was not able to get ahold of my insurance company the day I bought the car, so the dealership worked with my so that I could still drive away with the car that night. The enxt day, Ricky, who was off that day, came in anyway to close up any loose ends. A few days after the purchase, I also received a phone call from the dealership making sure that I was still pleased with the car... and I still LOVE it!! More
This was my first time going to a car lot to buy a car, a lot of dealers were pushy & showed me what they thought was best for me. Lance was great, he made me feel comfortable. He found exactly what I wante lot of dealers were pushy & showed me what they thought was best for me. Lance was great, he made me feel comfortable. He found exactly what I wanted & worked with and is still extending himself to make sure everything with my car is perfect. Thanks Lance!! More
I would definitley recommend this dealership,it was a one stop shop, I was greated at the door as soon as I walked in by Tim Woodard. Eventhough I already knew what I wanted Tim did not rush me, he gave me a stop shop, I was greated at the door as soon as I walked in by Tim Woodard. Eventhough I already knew what I wanted Tim did not rush me, he gave me all of my options, tim told me about all of the pros and cons, so that I would make the best decision for my money. This is the second car I bought from here and I will continue to buy from here as long as Tim can assist me. He is definitely an asset to Toyota. As long as toyota has people like him this business will run smoothy. Thanks again Tim for star service!!!! . Rashida More
June 4th, 2011 I went to central city Toyota Dealership and I bought 2010 corolla and my overall experience with Mr.Rick Roy(customer Represent) was really great, he was really friendly and I can tell that and I bought 2010 corolla and my overall experience with Mr.Rick Roy(customer Represent) was really great, he was really friendly and I can tell that he has a great quality of work. Thanks Dai Lai More
Hi, I'm Frank and I like to share with you the wonderful experience I had at Central City Toyota. My salesperson "Bill Rosendahl" was very friendly and helpful when I went in to purchase my pre-owned "04" C experience I had at Central City Toyota. My salesperson "Bill Rosendahl" was very friendly and helpful when I went in to purchase my pre-owned "04" Camry on May 21st, with just 45,000 miles "WOW"! All my questions were answered with no pressure to make a purchase. He made certain that my monthly payments were something that I would be comfortable with. He did everything he could to make certain that I, was a satisfied customers. Also, I like to mention Chris in finance, Tim in sales, Edgar in service and, Jamie in management, whom I also had the pleasure of working with; in addition to a host of others that were very professional and courtesy. I would highly recommend Central City Toyota to all my family and friends when they're in the market to purchase a new, or pre-owned vehicle. In my opinion, Bill Rosendahl and the staff at Central City Toyota has been my best experience when it come to making a car purchase; Central City Toyota should be the paradigm for other dealerships to emulate. More
Today I went to Central City Toyota to look at a 1994 Lexus. Bil greated me on the lot with a friendly "Can I help you". I told him yes and what car I was interested in. He got the key away Lexus. Bil greated me on the lot with a friendly "Can I help you". I told him yes and what car I was interested in. He got the key away we went for a test drive. During the drive, I mentioned that I had credit issues and Bill informed me that the car I was interested in could not be financed but he encouraged me not to dispair. We returned to the dealership and Bill went to work. He took all of my information and ran my credit. He came back to me with an offer on a 2007 Ford Taurus Se right in line with my payment parameters. Bill was great. Within one and a half hours I was driving home in my new automobile. Bill even took care of returning the rental car I was driving and contacting my insurance company to add the new vehicle. I would recommend Bill at Central City to anyone looking to purchase a car. More
Jeanette Anthony 6948 Ruskin Lane Upper Darby, PA 19082 Jeanette Anthony 6948 Ruskin Lane Upper Darby, PA 19082 May 28, 2011 Date of Sale: March 24, 2011 I am writing to you about one of your s Jeanette Anthony 6948 Ruskin Lane Upper Darby, PA 19082 May 28, 2011 Date of Sale: March 24, 2011 I am writing to you about one of your salesmen. His name is Mr. Bill Rosendahl. He is a wonderful , caring and patient human being. I came in to buy a car and was so unsure of what I wanted, I just kept going back and forth in my choices of hat kind of car I was going to buy. He was very sensitive and understanding and not once did he display any frustration toward my unstable nature. I think he is a real asset to your dealership. His manners were a delight and he impressed me so much. It is not often that you meet someone, especially in sales who will make you feel more comfortable after sitting with them then when you first walked in the door. Please add my comments to his personnel file as I strongly feel he should be the employee of the month. He is to be commended and praised. Such so, that I brought my husband back and persuaded him to buy a car too! Jeanette Anthony More
Dear Sir: I have been dealing with Center City Dear Sir: I have been dealing with Center City Toyota for about five years, and my experience has always been as if I were a new customer. Mr. Dear Sir: I have been dealing with Center City Toyota for about five years, and my experience has always been as if I were a new customer. Mr. Woodard, is my representative and has always showed professionalism, kindness, and is very knowledgable about all the cars in the lot. The Toyota staff overall are also, very pleasant, which keeps me returning and referring others. Keep up the good work!!! Ms. Massenburg More
I purchased a Toyota Sienna Van to accommodate my I purchased a Toyota Sienna Van to accommodate my children and I, After trading in my beloved ford taurus. Bill Rosendahl was my representative at To I purchased a Toyota Sienna Van to accommodate my children and I, After trading in my beloved ford taurus. Bill Rosendahl was my representative at Toyota. He was very friendly to my children and I and explained everything I needed to know about purchasing this vehicle, which was definitely kid friendly. We love it!!!!! I will be back to get my next car. It has been a pleasure!!!!! Thanks Bill......... :)) More
I generally do not trust sales people in car dealerships. They are pushy and rude and lack basic product information. Bill made me feel like no question was too much and he took the time to answer all my que They are pushy and rude and lack basic product information. Bill made me feel like no question was too much and he took the time to answer all my questions. I bought a Toyota Rav4 and I love it. Bill got me to come all the way from Delaware County to West Philly to buy a car on his telephone personality alone. I got a decent deal on the financing too. More