Central City Toyota
Philadelphia, PA
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I must say that I was very nervous and hesitant about interacting with pushy, fast talking, scheming auto sales person because that was my last experience. My credit is not the greatest and I didn't want interacting with pushy, fast talking, scheming auto sales person because that was my last experience. My credit is not the greatest and I didn't want to be belittled to be honest I was truly ready to just purchase a car from an auction. I had called, emailed and visited many other dealerships and the dealership before Central City Toyota confirmed my car sales persons nightmare. I was talked down to, dismissed and disrespected. I took a chance with Central City and sent an email to them and someone quickly got back to me. Positive start. I called and set an appointment and the call was pleasant as well. I was greeted by the head of sales who directed me to Tim Woodard my sales associate who let me do most of the talking and listen to my needs and wants. Tim was very knowledgeable and will to assist. He showed me a few vehicles with in my price range and interest and I was able to give them a test drive which was great. Still no pressure. When I made my final choice he sat down with my husband and I and worked thing out. Tim made me feel like a respected person and treated me as such. Great experience! Thank you Tim, my experience with you was like a breath of fresh air! A continued customer, Donna Please note: I guess not all car sales persons and slimy. More
Thanks guys for taking great care of my vehicle and demostrating EXCELLENT CUSTOMER SERVICE!! Very hard to find the knowledge and skill along with friendly and helpful staff. Your customer forever... demostrating EXCELLENT CUSTOMER SERVICE!! Very hard to find the knowledge and skill along with friendly and helpful staff. Your customer forever...DEB More
On june 3rd I walked in to the dealship with a business card in hand which I received from an freindly and ambitious young man named Calvin Jones. Calvin and I had a chance meeting in the neighborhood whe card in hand which I received from an freindly and ambitious young man named Calvin Jones. Calvin and I had a chance meeting in the neighborhood where he heard me discussing the need for a new car. He gave me his card and stated that I should check him out at Central City Toyota. I followed his advise and was not disappointed. Calvin was thorough, informative, and quite helpful with all componets of my car purchase, including calling the insurance company giving the necessary information they needed to obtain my insurance including getting a discount on the quoted price. I am very satisfied with the vehicle and the service I received at the dealership. More
I have been a Toyota owner for 10 years and have always been a very satisfied customer. My car needed work done and the cost was not what I wanted to do. I decided to buy another car and decided to do a ce been a very satisfied customer. My car needed work done and the cost was not what I wanted to do. I decided to buy another car and decided to do a certified used car. My experience with Toyota was exceptional from the start.Tim was always professional and supportive. I never felt pressured throughout the experience. He was very knowledgable and offered alot of guidance. I had a great experience with Central City Toyota. More
Mr. Ed White of Central City Toyota, Thank you for Mr. Ed White of Central City Toyota, Thank you for reminding me what exceptional customer service feels like. Especially in an age where most compa Mr. Ed White of Central City Toyota, Thank you for reminding me what exceptional customer service feels like. Especially in an age where most companies have dropped “customer service” in favor of “customer management”. My car is now running smoothly. I will continue to have my car serviced and maintained at Central City Toyota. Thank you for doing something extra to make this customer feel appreciated. You have bought yourself a loyal customer for life. Mrs. L. Wisdom More
I had my car in for routine service and as always, Brian had gone over and above to ensure my experience was a good one. His knowledge about my vehicle is exceptional. I have reeommended Central City to sev had gone over and above to ensure my experience was a good one. His knowledge about my vehicle is exceptional. I have reeommended Central City to several friends and family members. More
I brought my 2001 prius in for service and realized it wasn't worth it to continue putting money into it, so I requested that someone in sales call me to talk about a trade in. Ricky made contact promptly wasn't worth it to continue putting money into it, so I requested that someone in sales call me to talk about a trade in. Ricky made contact promptly, was incredibly personable, kind, helpful and easy going. I got my dream car in exchange, a black 2010 prius as well as a a great extended warranty. Everyone inthe office, from sales to finance and the manager was funny, welcoming and happy to assist me. I don't expect to buy another car soon, but I'd suggest this dealership to Ny of my friends and family. More
I rated this sales person as excellent. I live in Maryland and told the salesman that I would be traveling to see the car. The process was smooth and haggle free. The most important fact in buying a Maryland and told the salesman that I would be traveling to see the car. The process was smooth and haggle free. The most important fact in buying a car is not feeling pressured. The salesman was professional, helpful in answering all my questions, and not pushy. I was comfortable and confident that I was getting the best deal for my money. I was also surprised at how fast the process was. I would recommend this salesman to a friend and return to buy another Toyota from him. More
I have been a customer of Central City Toyota for the past 25 years. I have always been treated like a VIP whenever I go to the dealership. Mr. Tim Woodard is my new salesperson since my previous sales past 25 years. I have always been treated like a VIP whenever I go to the dealership. Mr. Tim Woodard is my new salesperson since my previous salesperson retired. I have no complaints whatsoever about my experiences thus far. Mr. Woodard is always professional and courteous whenever we speak. He is very knowledgeable and honest. He will not steer you in the wrong diretion. I would highly recommend him to anyone who is in the market for a new or use vehicle. More
working with "big" bill was a very good experience. he was very friendly as well as helpful. they worked with me on the price and seemed to be very knowledgable. experience. he was very friendly as well as helpful. they worked with me on the price and seemed to be very knowledgable. More