Central City Toyota
Philadelphia, PA
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I recently purchased a used Prius and I took it to this dealership to get an oil change and have some of the recalls fixed. The customer service was great when I dropped it off, but when I went to pick up dealership to get an oil change and have some of the recalls fixed. The customer service was great when I dropped it off, but when I went to pick up the car it was as if nobody wanted to help me. I wanted to wait and talk to someone in the service department because I had asked for a quote on some additional work but the parking attendant told me I had to pay first. When I went inside, neither of the ladies seemed like they wanted to help me, especially the one in the cashier window. When I got the bill, I was charged more for getting a copy of the door key made than for the oil change! Still hoping to talk to someone who might have already had their morning coffee, I went back to the service area and there was nobody there. My car had been brought around and was sitting outside so I got in it and drove away without the chance to speak with anyone about the quote I had requested or even just a thank you. I feel ripped off about the absurdly expensive door key. I was planning on taking my car here to be serviced regularly since its only one block from my house but I'm having second thoughts.... More
He helped me buy my first car. Great quality service. He really knows how to interact with his customers. It was a pleasure working with him, I definitely would recommend him really knows how to interact with his customers. It was a pleasure working with him, I definitely would recommend him More
I brought my car in for a repair to the body. The service was performed perfectly within two days. I was driven to my home by shuttle and picked up at my home when the car was done. Roger Evans was service was performed perfectly within two days. I was driven to my home by shuttle and picked up at my home when the car was done. Roger Evans was courteous, friendly and truthful about every aspect of the repair. The whole process was excellent. The car looks as good as new. Many thanks for the superb service. More
I had a great experience finding and purchasing a 2009 Toyota Yaris from Central City Toyota. I found the car and dealership online using CarsDirect.com. England Williams from Central City Toyota followed Toyota Yaris from Central City Toyota. I found the car and dealership online using CarsDirect.com. England Williams from Central City Toyota followed up with me. He was friendly and helpful but not at all pushy or overbearing. I did a test drive on a Thursday and he worked up some preliminary numbers for me that worked for my budget and credit history. I told him I'd like to take the weekend to think it over and let him know my decision. He was fine with that. He helped me find the best insurance rate as well. Toyota's service packages are out of this world. I have a three-year warranty that takes care of all covered repairs. Plus a service package that provides 6 years of oil changes and state inspections for just $7/month! My credit is not perfect but I got a VERY favorable loan rate that I can afford. I've already recommended England and Central City Toyota to a friend who needs to make a car purchase. If you're in the market for a new or used Toyota, I encourage you to give them a try. You won't be disappointed. More
I had very bad credit and didn't think financing was possible, Calvin worked with me and let me drive off with the car that night. He stayed with us until it was done at 10:00 at night. Thanks again for possible, Calvin worked with me and let me drive off with the car that night. He stayed with us until it was done at 10:00 at night. Thanks again for all your help! More
Calvin was very accommodating and patient. He worked very hard and very late to make sure I was able to get the car I wanted and needed to drive off of the lot that day. very hard and very late to make sure I was able to get the car I wanted and needed to drive off of the lot that day. More
I Loved My Yaris!!!! Hi all you fed up used car buyers! I Loved My Yaris!!!! Hi all you fed up used car buyers! Have I got good news for you!!! I had been searching for a quality used vehicle for a few wee I Loved My Yaris!!!! Hi all you fed up used car buyers! Have I got good news for you!!! I had been searching for a quality used vehicle for a few weeks... talk about stress! I had been flirted with, talked down to, and finally so insulted I didn't want a car at all! ... I was on the cliff peeking over the side! A few of my friends and family members recommended a Toyota... any make, model, or year....BUT You have to go to Central City! I thought... yea right... Well I have to tell you... I was so wrong! The young man that helped me was Tim Woodard! Thank you whoever hired him! EXCELLENT SERVICE! Knowledgable, courteous, patient and very well mannered! I told him what I was interested in... we found a little beauty that suits me, we agreed on a good price and I drove home! Give that man a extra weeks paid vacation! Thank you so muchTim! More
I was a new car buyer looking for my first car. I had already been ran around by other dealerships and was losing hope that I would find something used, in good condition, and affordable. I had ran acro already been ran around by other dealerships and was losing hope that I would find something used, in good condition, and affordable. I had ran across Tim Woodard in January, but was not quite ready to make a purchase, but in late Februray I ran into him again on an inquiry of a 2003 Toyota Camry. Via email, I laid out what I can do and cannot do and he called the next morning to set up a meeting about the car in question. I agreed to meet with him that evening, but then a phone call from Tim in regards to the car I had choosen made me a bit concerned. He called to tell me that the 2003 Camry was sold the night before, but he was in the process of getting me the same car only a year newer. I was skepticall at first, but he asked me to trust him. So, trust him I did. Re reshecduled for Saturday morning. I saw the car in the lot and it looked liked it was used, but in pretty decent condition. It ran well and the brakes took a bit getting used to, but overall I liked it. Tim walked me through the process step buy step and was available to answer any questions I had. He got me approved for financing, and got me a fairly afforadle monthy payment. Tim did all he could to make sure I had a car that I was comfortable with and pleased with. he is a true asset to your dealership. I look forward to working with him again in the future for my next car purchase. A good experience! More
Our dealings with Central City Toyota have been consistently great these past 20 or more years, so we were naturally predisposed to having another favorable experience when we purchased a used car consistently great these past 20 or more years, so we were naturally predisposed to having another favorable experience when we purchased a used car for my mom. Toyota team member, Tim Woodard, helped make this experience unintimidating, and actually better than anticipated. Tim has lots of patience, a pleasant, calming manner, and he went the "extra mile," both literally and figuratively, to provide special service when we needed it: my elderly mom and I did not have access to a car that day, so TIm provided door to door transportation to and from the Toyota dealership. Tim's follow-up after the purchase has been reassuring as well, instilling confidence that we can count on both salesman and dealership, should any questions, concerns or problems arise in the future. Thank you, Tim, and thank you Central City Toyota! More
I love my new car it's very suitable for me and my son,,,thanks to Calvin Jones he was a Very good sales associate,, I would definitely recommend Calvin and this dealership to others he knows how to s son,,,thanks to Calvin Jones he was a Very good sales associate,, I would definitely recommend Calvin and this dealership to others he knows how to sale a car and the price is great I can work with it.... THANK Calvin Jones!!!! More