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Central City Toyota

Philadelphia, PA

5.0
399 Reviews

4800 Chestnut Street

Philadelphia, PA

19139

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Showing 399 reviews

November 25, 2013

Great service, really worked with me to get a deal done. I am a first time buyer and I am excited to have my first car More

by clloyd29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Roy
November 20, 2013

I give rating to Hank because I have been dealing with Central City Toyota for over 12 years. I have always had good customer service and Hank is very patient with customers. More

by dianeb1968
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian McDaid
Nov 21, 2013 -

Central City Toyota responded

We value the loyalty of customers like yourself, so I would like to thank you for continuing to trust Central City Toyota with your automotive needs. It gives us great pleasure to know that each and every visit you leave with no complaints. Hank will definitely be informed of your praises and delighted to know he plays a big role in making your visits excellent. If there is anything else we can do for you, please don't hesitate to contact us. Sincerely, Chris Carola, Sales Manager

November 20, 2013

I just purchased my very first car from Central City Toyota and the experience was amazing! My aunt purchased her first car from this location years ago and I had always wanted to do the same. After t More

by cmw1115
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Roy
Nov 21, 2013 -

Central City Toyota responded

Congratulations on your first car! Thank you for allowing us to be a part of that milestone for you and putting your trust in Central City Toyota. Rick's ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable addition to our team. I am pleased to hear he made such an impact on your most recent trip to our dealership and will be sure to pass along your positive feedback. All of us look forward to the next time we may be of service to you and those you recommend. Be sure to like and follow us on Facebook and Twitter to receive dealership updates and discounts on routine maintenance! Sincerely, Chris Carola, Sales Manager

October 09, 2013

My boyfriend and I really enjoyed the service here at Toyota Central! Every face was smiling and helpful! This was our second car! Sold by Rick & the team! More

by ArielMom13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Woodard, Rick Roy, Lewis Strand
Oct 10, 2013 -

Central City Toyota responded

Ariel, I am pleased to hear you had another great experience with us! It is delightful to know that Rick and the team were so helpful! We are always humbled to hear back from our happy customers and we thank you for the 5-star rating. If there is anything you need in the future, we hope you'll think of all of us at Central City Toyota! You can also like and follow us on Facebook and Twitter to stay updated on all our dealership news and service specials. Thanks again, Chris Carola, Sales Manager

October 08, 2013

Came in with a trade and they took my trade with no questions asked.. I told rick how much i can afford and they really worked with me to put me in something i liked and can afford and gave me options. More

by Sedale16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Roy
Oct 08, 2013 -

Central City Toyota responded

Congrats on your 2011 Toyota Camry! It is amazing to learn that our team did such a great job assisting you with your purchase. I'm happy that you felt your visit to be efficient and enjoyable and I hope you will call us down the road with any questions or concerns. Your kind words be definitely be passed along to Rick. Enjoy your vehicle and be sure to find us on Facebook and Twitter so that you can take advantage of huge savings from our service department. We can't wait to work with you again! Best Regards, Lou Levine, Sales Manager

October 08, 2013

Tim Woodard communicated clearly, directly and respectfully with me as we worked out the purchase of my vehicle. I am grateful for his willingness to negotiate in a respectful manner. He certain More

by OConnell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Woodard
Oct 09, 2013 -

Central City Toyota responded

On behalf of Central City Toyota I would like to say congratulation on the purchase of your vehicle! I am delighted to hear that you had such a fine experience with our staff. I am particularly happy that Tim went out of his way to make sure the you were happy with your purchase. We do our best to go the extra mile for valued customers, and it is good to know that Tim came through for you in that regard. If you are in need of anything else, please let us know. In the meantime, don’t forget to check us out on Facebook and Twitter for offers and updates from the dealership. Sincerely, Chris Carola, Sales Manager

October 07, 2013

We had a great experience. Rick stuck with us all the way and answer any and all questions we had. I would definitely recommend anyone to shop here and look for Rick. More

by netokoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Roy
Oct 08, 2013 -

Central City Toyota responded

Thank you so much for your kind words. It is a priority at our dealership to be friendly and consistent during every part of the buying process. It is great to hear that the team exceeded your expectations and that you felt welcome at Central City Toyota. Your recommendations are much appreciated. We hope that you'll come in and see us if there is anything more that we can do for you. Find us on Facebook and Twitter to hear about exclusive specials, and happy driving! All the Best, Lou Levine, Sales Manager

September 19, 2013

If you had any doubt about this dealership, rest assured that QUALITY SERVICE is what they give. I worked with Efraim Vargas, and he was great! His customer service skills were professional, attitude, con More

by ElaineMuldrow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Efrain vargas
Nov 12, 2013 -

Central City Toyota responded

I am pleased to hear you had a great experience at our dealership and that our sales team, especially Efraim, was so helpful! We are always humbled to hear back from our happy customers and we thank you for taking the time to share about your most recent visit. If there is anything you need in the future, we hope you'll think of all of us at Central City Toyota! You can also like and follow us on Facebook and Twitter to stay updated on all our dealership news and service specials. Sincerely, Chris Carola, Sales Manager

August 09, 2013

The professionalism of Tim Woodard made the experience of purchasing my 4th car and 2nd Toyota Camry, one that will not be forgotten. Extremely courteous, but most of all thoroughly explaining the process s More

by snoopee83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Woodard
Aug 13, 2013 -

Central City Toyota responded

It means the world to hear that you enjoyed your recent visit to Central City Toyota. We love hearing from our happy and loyal Toyota customers. Congrats on your 2nd Camry! That is a wonderful and reliable vehicle and I know it will bring you happiness for years to come. If you have questions down the road, please do not hesitate to contact us. Our friendly service staff is always ready to assist. Additionally, become our follower on Facebook and Twitter to take advantage of HUGE Service Department specials and to keep up to date with dealership news. Thanks again, Chris Carola- Sales Manager- Central City Toyota

July 24, 2013

Central City Toyota Dealership and Rick Roy in particular made this shopping experience stress-free and rewarding. Rick inspires confidence in the dealership and in his own knowledge. We are pleased with t More

by bjborucki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Roy, Rick Roy
Jul 25, 2013 -

Central City Toyota responded

Hello, First and foremost, I would like to extend my sincerest thanks for both your patronage and this wonderful review. I am delighted to hear that you had such an outstanding shopping experience with us and that you found Rick to be so helpful! If there is anything else that we can do for you, please feel free to give us a call or swing by the dealership. We hope to see you again soon! Sincerely, Chris Carola- Sales Manager- Central City Toyota

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