Central City Toyota
Philadelphia, PA
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great day the reason for my rating is the kindness,n courtesy I received just walking in the door.Rick made me feel good about my new investment. the reason for my rating is the kindness,n courtesy I received just walking in the door.Rick made me feel good about my new investment. More
Venza Buyer I had a great experience with Rick Roy he helped me out when no one else did. He was very very helpful and got me into the car I wanted. I will recomm I had a great experience with Rick Roy he helped me out when no one else did. He was very very helpful and got me into the car I wanted. I will recommend anyone buying a car to Rick Roy.. thanks again More
negative dealer experience I purchased a used Tacoma from them. The truck is a 2002 but it only had 80,000 miles so I thought it would be a good truck. I did all the maintenan I purchased a used Tacoma from them. The truck is a 2002 but it only had 80,000 miles so I thought it would be a good truck. I did all the maintenance they recommended when I bought it but it is now one year later and they say the truck needs $3,200 worth of work just to pass inspection. Also a few months ago I had to replace all the belts in the truck. If they had given me any indication that I would have to spend almost $4,000 in the first year of owning this truck I would not have bought it. I used to have a 96 Tacoma that I put 240,000 miles on and I never had to spend $4000 on it in one year. They did agree to take $700 off the cost of the repairs needed, which I appreciate but that does not change the fact that I feel like they sold me a lemon of a truck. I do want to note that the folks in the service department have been fine to deal with. More
New Car, No Pressure! Rick Roy was excellent in making this deal. He was very professional and felt at ease with making the deal, rather than being pressured into getting Rick Roy was excellent in making this deal. He was very professional and felt at ease with making the deal, rather than being pressured into getting something that I did not want. My NEW car has everything I asked as for and more. I will most definitely recommend that others come in to see Rick - he was GREAT! Thanks for everything! More
Excellent service. Keep it up CCT. Philadelphia My first and second customer service experience from a great customer service specialist, Rick Roy was excellent. This guy is an outstanding professio My first and second customer service experience from a great customer service specialist, Rick Roy was excellent. This guy is an outstanding professional who knows what it is that customers like my wife and I want. He takes his time to listen to customer needs and ensures customer satisfaction. Unlike other dealerships that will try to rush you into a deal in order to rip you off. Please, whenever you need a Toyota, or Lexus go to CCT. and particularly ask for Rick Roy, and I bet you won't regret you did. Thank you Central City Toyota. Love you guys. More
Willing to listen to customer This was the first time I decided to finance a car through a dealer ship and the experience was great. In the past, I would safe up my money and get a This was the first time I decided to finance a car through a dealer ship and the experience was great. In the past, I would safe up my money and get a use car. This time around was different. I took my deposit with me and had two dealership in mind. I was tired of buying used and still have to kick out money for repairs when I would leave the car lot. The sales person was great and assured me that certified per own was the way to go and Toyota backs up with a warranty. The entire process went well and I was able to drive off the lot with a 2012 within my budget. The tire pressure light came on before I got home and I took it back the next business day. The same sales person did not make me feel uncomfortable with the situation and took care of the issue. I am pleased with my choice and look forward to working with the to keep my new used car in great shape. thanks First time Toyota owner Henry Bullock More
Great Facility I've patronized Central City Toyota for many years and this facility has never disappointed me. The staff is always courteous and knowledgeable. I n I've patronized Central City Toyota for many years and this facility has never disappointed me. The staff is always courteous and knowledgeable. I never have a problem getting an appointment on the day of my choice. In addition, the renovation of the customer waiting area is fantastic. More
Above & Beyond!!! They made me happy and that task is hard to do. Rodney Samuels is the best.com, patient & professional???????????? He made the experience worth it and They made me happy and that task is hard to do. Rodney Samuels is the best.com, patient & professional???????????? He made the experience worth it and satisfying. More
my service experience everyone was very nice and my time in the waiting area while my vehicle was being looked at was done in a timely manner. EXCELLENT! everyone was very nice and my time in the waiting area while my vehicle was being looked at was done in a timely manner. EXCELLENT! More
Great first experience Rodney was amazing, he helped me pick out my first car with the best deals possible for my budget. Definitely will be going back for my second car. Rodney was amazing, he helped me pick out my first car with the best deals possible for my budget. Definitely will be going back for my second car. More