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Central City Toyota

Philadelphia, PA

5.0
399 Reviews

4800 Chestnut Street

Philadelphia, PA

19139

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Showing 399 reviews

December 05, 2016

Our 3rd Purchase from this dealer - a pleasure! We were very happy with this sales experience - our 3rd purchase from Central City Toyota. Rick Roy and his staff were very accommodating and experie More

by Bill and Jan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Roy, Ted Daddario, Caitlin Reis
Dec 05, 2016 -

Central City Toyota responded

Thank you for providing us with feedback regarding your recent visit, Bill and Jan! Our team works hard to keep our customers coming back to Central City Toyota and it’s great to hear of your continued business. Rick, Ted, and Caitlin are wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have them on our team. We appreciate all of your kind words and thank you for returning to our dealership. We look forward to seeing you soon! Best, Jamie Haberle - General Manager, Central City Toyota

November 29, 2016

This year with harry Freeman We have bought used cars from Toyota for years - and have always been happy. My last experience with harry Freeman was typical: a good car and everyt More

by gretchen r tjader
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry Freeman
Nov 30, 2016 -

Central City Toyota responded

I sincerely thank you for going out of your way to write this review about Central City Toyota. We try to create a comfortable and stress-free environment for each and every customer and I'm happy that Harry was able to do just that for you. I hope you enjoy your new purchase. If you have any further needs, please come back to see us. Best, Jamie Haberle - General Manager, Central City Toyota

November 26, 2016

Customer service experience I had car serviced, was at site from 2:35 p.m. until 5:15 p.m. My car was ready since 3:30 and no one notified me, until reps were leaving for the ni More

by Balkester01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Frank Garthwaite
Dec 06, 2016 -

Central City Toyota responded

Thank you for your feedback. We know that our customers’ time is important and work hard to get our customers in and out so they can enjoy the rest of their day. I appreciate your feedback as it helps us to improve and continue to deliver that service to our customers. I look forward to speaking with you further regarding this and mending your relationship with our dealership. Sincerely, Jamie Haberle - General Manager, Central City Toyota - 215-476-1200 x.361

November 22, 2016

My experience I went in not knowing what I wanted. The staff worked together and provided me with a lot of information that helped me to find exactly what I needed. More

by Brandi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Roy
Nov 22, 2016 -

Central City Toyota responded

Brandi, thank you for leaving us with this 5 star review. I'm thrilled that my team was able to work with you and get you the exact vehicle you were looking for. We pride ourselves on providing nothing less the best service for our customers and I'm glad this was the case for you. If there is anything else you need, please don't hesitate to let us know. Best, Jamie Haberle - General Manager, Central City Toyota

November 17, 2016

Won't ever go anywhere else True story me an my spouse had been looking for a vehicle for a month saved some money any went to 3 dealerships in one day for all to say no so me More

by Lovemesomethem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Roy
Nov 17, 2016 -

Central City Toyota responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for including standard-setting customer service from Rick and the rest of the Central City Toyota team. Thank you for choosing us for your automotive needs and we look forward to seeing you again in the future. Best, Jamie Haberle - General Manager, Central City Toyota

November 08, 2016

This was my first time actually buying a car and I felt very comfortable with the assistance. I'd recommend this dealer again and again More

by Charlie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Roy, Kelsie Cicalla
Nov 08, 2016 -

Central City Toyota responded

Thank you, Charlie! I'm glad our team ensured your first car buying experience was comfortable and to your liking. We work hard to make sure our customers have a great experience with us, and nothing makes me happier to know that this was the case for you. I also appreciate your recommendations. Please don't hesitate to let us know if there is anything else you need. Best, Jamie Haberle - General Manager, Central City Toyota

October 25, 2016

Central city Toyota the worlds best Just when I felt hopeless and sad, Said Rick Roy helped me out at central city Toyota and I lefted a VERY EXCITING AND HAPPY MAN 😊😊😊💪🏾 I will be More

by Daniel Notice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Roy, Kelsie Cicalla
Oct 25, 2016 -

Central City Toyota responded

Thank you Daniel for your kind words on behalf of Rick. I'm happy to hear he took such great care of you and made sure you drove off the lot satisfied with your experience. I'm very appreciative of your recommendations as it means a lot to us. If there is anything else you need, please don't hesitate to let us know. Best, Jamie Haberle - General Manager, Central City Toyota

October 24, 2016

Excelent Service My family and I went to see several models Corolla certificates and since we entered everything was excellent, warm welcome, food, games for children. More

by Corolla2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Roy, Carmelo Robles, Kelsie Cicalla
Oct 25, 2016 -

Central City Toyota responded

Thanks for the wonderful review of your recent visit at Central City Toyota. We strive for 100% customer satisfaction on each and every purchase and we hope you enjoy your new vehicle for a long time to come. It was truly a pleasure working with you. Best, Jamie Haberle - General Manager, Central City Toyota

October 22, 2016

Amazing first time! My visit was very calming and exciting. I was nervous about coming out with my first car and rick did just that. I am very happy with my new car and I More

by Netta1989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Roy
Oct 24, 2016 -

Central City Toyota responded

Thank you for the review! We are so very pleased that we could make your visit calming and exciting, and we believe that's how every car buying experience should be. All of us at Central City Toyota congratulate you on your new car. Best, Jamie Haberle - General Manager, Central City Toyota

October 14, 2016

Unhappy I called central city toyota Wednesday Oct 12th in the evening around 5:30-6 I got into my car upon leaving work and i noticed that my check engine More

by Artrilyn1
Recommend Dealer
No
Employees Worked With
Archie Gibbs
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