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Central City Toyota

Philadelphia, PA

5.0
399 Reviews

4800 Chestnut Street

Philadelphia, PA

19139

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Showing 399 reviews

October 27, 2024

Personal assistance to customers and accurate analysis of vehicle. Constantly keeping customer updated on status of repairs. More

by Third3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Archie Gibbs, Robert Koons, David Ragland
Oct 28, 2024 -

Central City Toyota responded

Thank you for your wonderful review! We appreciate your feedback about our personal assistance and communication during the repair process. At Central City Toyota, we strive to keep our customers informed and ensure a smooth experience. We look forward to assisting you again in the future! Sincerely, Jamie Haberle, General Manager, Central City Toyota, jhaberle@centralcitytoyota.com | 215-476-1200 x361

October 26, 2024

Amazing car buying experience, Manny was knowledgeable, professional, and the best! I could not be happier!! More

by rvongdy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny T.
Oct 28, 2024 -

Central City Toyota responded

Thank you so much for your fantastic review! We're thrilled to hear that you had an amazing car buying experience at Central City Toyota, and we appreciate your kind words about Manny. It’s wonderful to know you are happy with your new vehicle! We look forward to seeing you again in the future! Sincerely, Jamie Haberle, General Manager, Central City Toyota, jhaberle@centralcitytoyota.com | 215-476-1200 x361

June 30, 2024

Friendly staff from check-in person doing video of car, to service advisor who kept in contact during the day, to very cheerful person checking me out, as well as the person delivering my car to the front More

by mqewingmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamel Britt, Service Advisor
Jul 01, 2024 -

Central City Toyota responded

Thank you for choosing Central City Toyota! We are delighted to hear about your positive experience with our team. It's wonderful to know that our staff provided excellent customer service and made sure all your questions were answered. We appreciate your kind words and look forward to assisting you again in the future. Safe travels! Sincerely, Jamie Haberle, General Manager, Central City Toyota, jhaberle@centralcitytoyota.com | 215-476-1200 x361

April 01, 2024

Honest service without "padding" the bill. Recommended service listed with reasonable cost estimate. Friendly staff, and easy check out. More

by bobjordon4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Archie Gibbs, Robert Koons, David Ragland
Apr 01, 2024 -

Central City Toyota responded

Your kind words and fantastic review are greatly appreciated, Bob! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Jamie Haberle, General Manager, Central City Toyota, jhaberle@centralcitytoyota.com | 215-476-1200 x361

March 13, 2024

My car was towed in due to a flat tire. I was worried it would take more than a day because I had no appointment. They were very accommodating. My technician ARCHIE GIBBS was very helpful. More

by Chele#62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Archie Gibbs
Mar 14, 2024 -

Central City Toyota responded

Thank you for your kind words about Archie and the rest of the team. I'm glad to hear that your flat tire got handled to your standards and that our team was able get you back on the road quickly. Reviews like yours help me to make sure that we're meeting the needs of our customers and I appreciate you for taking the time to leave a review. Sincerely, Jamie Haberle, General Manager, Central City Toyota, jhaberle@centralcitytoyota.com | 215-476-1200 x361

February 14, 2024

Friendly staff and efficient service. i wait while the car is being serviced and the waiting area is great with sockets for plugging devices in and if you didn't want to wait, they also p More

by Hemen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Mcdaid
Feb 14, 2024 -

Central City Toyota responded

Hemen, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Jamie Haberle, General Manager, Central City Toyota, jhaberle@centralcitytoyota.com | 215-476-1200 x361

November 14, 2023

I called in with some technical questions regarding a 2009 Corolla that belonged to a friend of mine who had passed away. The car had not been started for 10 years. Definitely an unusual situation. Archi More

by Bo Klein
Service Communication
Recommend Dealer
Yes
Employees Worked With
Archie Gibbs
Nov 15, 2023 -

Central City Toyota responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Jamie Haberle, General Manager, Central City Toyota, jhaberle@centralcitytoyota.com | 215-476-1200 x361

October 26, 2023

David Ragland is amazing. He is extremely professional and knowledgable. I feel very well cared for when he is on the case! He makes sure that I'm informed and updated, and More

by Cyndi G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Haberle, David Ragland
Oct 27, 2023 -

Central City Toyota responded

Thank you so much for taking time out of your day to share your experience with everyone, Cyndi. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Jamie Haberle, General Manager, Central City Toyota, jhaberle@centralcitytoyota.com | 215-476-1200 x361

September 21, 2023

I actually like taking my car for repairs! I love the friendly knowledgeable service. It's like leaving your child with the best care giver ever. I know my car will be well taken care of an More

by EPowers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ragland
Sep 22, 2023 -

Central City Toyota responded

We appreciate you for letting others know about your experience, Powers! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jamie Haberle, General Manager, Central City Toyota, jhaberle@centralcitytoyota.com | 215-476-1200 x361

July 08, 2023

I made an appointment for the oil and filter change and it was done in a timely matter. Also, I was kept informed about the multi point inspection and service status. More

by fizz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian McDaid, Frank Garthwaite
Jul 10, 2023 -

Central City Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Jamie Haberle, General Manager, Central City Toyota, jhaberle@centralcitytoyota.com | 215-476-1200 x361

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