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Central Chrysler Jeep Dodge of Raynham
Raynham, MA
236 Reviews
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Showing 236 reviews
August 06, 2021
Service Department is about the worst I have ever dealt with. Made an appointment for an oil change, tire rotation and alignment as well as a defective seat belt, transmission issues and front park assist with. Made an appointment for an oil change, tire rotation and alignment as well as a defective seat belt, transmission issues and front park assist and rain sense wipers sensors constantly going out for my 2019 Ram Powerwagon. Called on 7-15, got an appointment for 7-26, no problem. Drop the truck off of on Sunday the 25th so its there first thing in the morning. Called Monday evening and Chris told me no tech had even looked at the truck yet cause they were too busy. ok, called again on Tuesday same thing, but was told by Chris if I don't want to do business with them anymore that's my choice. I asked to speck to the general manager and was given the assistant service manager Sean, told me they scanned the codes and the transmission code had popped up but they did not have time to diagnose but promised me they will get it done for Wednesday. Come Wednesday, got a call from Chris that everything was done except the seat belt that they never ordered, and was now three days out. I asked about the transmission and they said the tech couldn't get the problem to repeat while driving so nothing to be done. So at this point had to cancel my trip because the truck didn't have a working seat belt. So I went to pick up the truck Wednesday night, spoke with the general manager and was told he will call me with an update as to what happened and why this went so bad. Driving home on Wednesday, the steering wheel now is cocked off by about 25 degrees to the right, and the truck pulls really hard to the right. Called and spoke with Sean first thing Thursday morning and brought the truck back Thursday morning. Was asked by Chris '' why is that back '' and instantly Sean took over. Got a call from the general manager that morning saying he was looking into everything but Kim the Service Manager was out and he will need some time, but he was working on getting the seatbelt. Was called on Friday, no luck truck wont be ready until Monday. Got a call on Monday, truck wont be ready until Tuesday. Tuesday I call the truck was ready. Go to pick it up, they tried to charge me for the whole service that I already paid for Last Wednesday. No chance that is happening. Asked for the alignment records, was told I had to go to service. Go to service they cant find the alignment records. they have the first one but not the redo. Was told they will put it up on the rack and get a new print out. They did that but they gave me a print out for a completely different vehicle and was told that all these 2500 truck pull to the right because of the crown of the road. I bought this truck new, and it never pulled to the right before, so I must just be picky. The service manager never even acknowledged me, and I never received another call from the General Manager. When you pay 67,000 for a truck, you expect the dealership to service the truck correctly and timely. While I understand hiring people in this era is extremely difficult, when I make an appointment, I expect that appointment to be kept, or voiced in the beginning that there may be a delay, I should not have to chase them for answers. I will never buy another vehicle from the Central Auto Group period, and will certainly never go back for service. More
by aheath
Employees Worked With
Sean, Chris
July 31, 2021
If you want a superb car buying experience, I highly recommend buying from Central Jeep Chrysler Dodge RAM of Raynham! I wouldn’t ordinarily write a review, aside from giving a star rating, but the lev recommend buying from Central Jeep Chrysler Dodge RAM of Raynham! I wouldn’t ordinarily write a review, aside from giving a star rating, but the level of integrity, communication, and overall customer service went far beyond my expectations. This was my first purchase from the Central 44 team, and I can’t wait for my next! Kudos to Shane and his team for delivering on promises, his honesty, and for treating me as if I was his only customer. He was very responsive and got things done! More
by GWH728
Employees Worked With
Shane Dumont
July 17, 2021
Tony DeLuca was amazing to work with! It’s been a long time since I’ve had to buy a car and was a little nervous and unsure of the process. Tony made everything easy and comfortable. I didn’t feel any pre time since I’ve had to buy a car and was a little nervous and unsure of the process. Tony made everything easy and comfortable. I didn’t feel any pressure and genuinely felt he wanted to help me accomplish my goal of a new car. He followed up when he said he would and kept me informed every step of the way and now I couldn’t be happier in my Jeep. Thanks for everything Tony! More
by C1roderick
Employees Worked With
Tony DeLuca
July 16, 2021
On Tuesday I had the privilege of finally meeting The One and Only TONY DELUCA from Central 44 in person after a long awaited 6 weeks! He made my dreams come true and I couldn’t of asked for a better salesma and Only TONY DELUCA from Central 44 in person after a long awaited 6 weeks! He made my dreams come true and I couldn’t of asked for a better salesman, down to earth, genuine man to help me through the process of ordering my own Jeep Wrangler. Tony made the whole experience of ordering a custom jeep online easy peasy and seamless! He was more than welcoming, answering my MANY questions and walking me through it all from the very beginning, all the way to driving my beautiful Sahara Unlimited out of the lot. I was beaming with joy from the minute I saw my Jeep out front and my smile hasn’t left my face. I owe it all Tony! Thank you, thank you, thank you. If you are looking for a caring, respectable salesmen- go see Tony DeLuca from Central 44! You WILL NOT regret it! More
by Ksilveir2011
Employees Worked With
Tony DeLuca
July 12, 2021
Very good experience switching my 2018 ram 1500 lease for a 2021 ram 1500 warlock. Second truck I've worked with Dave Gilday and couldn't have been easier. Looking forward to my 3rd. a 2021 ram 1500 warlock. Second truck I've worked with Dave Gilday and couldn't have been easier. Looking forward to my 3rd. More
by s.rezendes
Employees Worked With
Dave Gilday
June 26, 2021
I would highly recommend Bob at Central 44 in Raynham. Bob was awesome. He went above and beyond and really took the time to patiently answer all of my questions and making sure that I chose the right veh Bob was awesome. He went above and beyond and really took the time to patiently answer all of my questions and making sure that I chose the right vehicle for my family. So much in fact that he allowed me to take the vehicle home for the night to help me in my decision process. I’m grateful to Greg in Finance who also made my car buying experience a breeze. I would highly recommend Central 44 in Raynham because of Bob and Greg! They were awesome to deal with! Before coming in to Central 44, I was expecting to feel pressured to buy a vehicle as that had happened to me before in the past. No such pressure with Bob. I felt like I was sitting with a longtime friend who was very kind, patient and helpful to the very end of my car buying experience! There were no phony sales gimmicks or let me talk my manager xxxxxxto get me to buy. I was simply thrilled with how I was treated throughout the entire process and because of Bob and Greg, I will be happy to recommend Central 44 in Raynham to all of my family and friends! More
by Clmoeller17
Employees Worked With
Bob costa
June 10, 2021
Jon Soule was amazing to work with! I would 110% recommend working with him and the staff there! My boyfriend and I have both worked with Jon and I am so appreciative that he made the process so eas recommend working with him and the staff there! My boyfriend and I have both worked with Jon and I am so appreciative that he made the process so easy and stress free! The entire staff is welcoming and helpful. I could not recommend them more. I am also in love with my new Jeep! More
by Mlsimmons93
Employees Worked With
Brynne Rego
June 02, 2021
Easily the best experience I’ve had with a dealership! The salesman , Tony DeLuca was nothing short of outstanding! Knowledgeable and extremely helpful! They made the whole experience enjoyable! Highly The salesman , Tony DeLuca was nothing short of outstanding! Knowledgeable and extremely helpful! They made the whole experience enjoyable! Highly recommend! More
by Badge
Employees Worked With
Tony DeLuca, Brynne Rego
May 28, 2021
It was a fast and easy experience. Tony Deluca was my sales guy and he made the experience , quick, easy and enjoyable and I hate going to see dealerships. I recommend this dealership. sales guy and he made the experience , quick, easy and enjoyable and I hate going to see dealerships. I recommend this dealership. More
by vbraga25
Employees Worked With
Tony Deluca, Tom Lombardi
May 19, 2021
Professional service all the way. A wonderful experience. They did everything prepped registered and did inspection to my 2021 Jeep Cherokee. My salesperson Frank Schiavulli was so informative experience. They did everything prepped registered and did inspection to my 2021 Jeep Cherokee. My salesperson Frank Schiavulli was so informative and made the transaction so easy. All a 10 rating in customer service. Best Dealership in the area. Mary Ann Fernandez More
by JEEPLADY
Employees Worked With
Frank Schiavulli
