Central Chrysler Jeep Dodge of Raynham
Raynham, MA
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I had the BEST experience with central and honestly, will never go anywhere else to buy a new car. John is genuine, considerate, and honest which makes the whole dealership experience so comforting. Thank never go anywhere else to buy a new car. John is genuine, considerate, and honest which makes the whole dealership experience so comforting. Thank you again for everything!!!! More
Can't put into words how satisfied I am with this dealer, First impressions mean everything and they hit it on the nail. From the gals that answer the phones ( so pleasant ) to the manager Jon > trust if you First impressions mean everything and they hit it on the nail. From the gals that answer the phones ( so pleasant ) to the manager Jon > trust if you get to work with him he is a straight shooter < Finally Dave my salesman went above and beyond to make sure my 800HP Hellcat was perfect and my experience from to start to finish was awesome I have dealt with many dealers and many are great but these group of people is almost like dealing with family More
I purchase a new vehicle and the sale was efficient. However, when it comes to service look for another dealer. Brand new vehicle that had issues and I couldn't get anyone to talk to me. Gave up and sc However, when it comes to service look for another dealer. Brand new vehicle that had issues and I couldn't get anyone to talk to me. Gave up and scheduled an appointment with another dealer who was very accommodating and answered the phone. They also took my car in the very next day to find out what the problem was. This dealership will take your money but forget about service! More
I had the best, no-hassle experience buying my beautiful car at Central. I worked with Mollie Sullivan. She was great. To confirm what other reviewers said, no pressure and hard-sale tactics helped establi car at Central. I worked with Mollie Sullivan. She was great. To confirm what other reviewers said, no pressure and hard-sale tactics helped establish great communication between us. I was listened to, and I appreciate this as a customer. I felt this was standard policy for the dealership. Recommended. More
We cannot say enough on our experience at Central Jeep. Tony our salesman was friendly, helpful and very knowledgeable. He made the process easy. We highly recommend this dealership. Thanks again for a gr Tony our salesman was friendly, helpful and very knowledgeable. He made the process easy. We highly recommend this dealership. Thanks again for a great customer experience. More
Great Place! Friendly Polite People! Good Service! Great Management! Traded in my old vehicle for a new 2021 Mitsubishi Mirage. Great Deal! Thank you again, Tony! Management! Traded in my old vehicle for a new 2021 Mitsubishi Mirage. Great Deal! Thank you again, Tony! More
Great place to buy however avoid at all cost for any form of service for your vehicle. There is so much disconnect within this dealership no one knows their own job. My one year old SUV is stalling on me, it of service for your vehicle. There is so much disconnect within this dealership no one knows their own job. My one year old SUV is stalling on me, its basically brand new, service tech tells me there is nothing wrong with the car but that my tire rotation and filter replacement will take them 8+ hours due to “high volume.” If you think you might need a loaner vehicle look else where again, this dealership designates only 2 cars as their loaners and they are NEVER available and you cannot reserve them since the dealership never knows when the loaner will be returned. Have been waiting over a week for a manager of any kind, including the GM to return my call about mismanagement of my SUV for multiple services so no avail. If you like xxxxty service work, service employees lying on reports, having no option for a loaner, headaches, and frustration please go to central 44! More
Would recommend Central Jeep in Raynham. No pressure sales. Salesman Dave Gilday was very knowledgeable and answered all questions. A pleasure to work with him on purchasing my new car. Paperwork proce sales. Salesman Dave Gilday was very knowledgeable and answered all questions. A pleasure to work with him on purchasing my new car. Paperwork process was quick as well as plates, registration and sticker! 5 stars all the way around. More
Service Department is about the worst I have ever dealt with. Made an appointment for an oil change, tire rotation and alignment as well as a defective seat belt, transmission issues and front park assist with. Made an appointment for an oil change, tire rotation and alignment as well as a defective seat belt, transmission issues and front park assist and rain sense wipers sensors constantly going out for my 2019 Ram Powerwagon. Called on 7-15, got an appointment for 7-26, no problem. Drop the truck off of on Sunday the 25th so its there first thing in the morning. Called Monday evening and Chris told me no tech had even looked at the truck yet cause they were too busy. ok, called again on Tuesday same thing, but was told by Chris if I don't want to do business with them anymore that's my choice. I asked to speck to the general manager and was given the assistant service manager Sean, told me they scanned the codes and the transmission code had popped up but they did not have time to diagnose but promised me they will get it done for Wednesday. Come Wednesday, got a call from Chris that everything was done except the seat belt that they never ordered, and was now three days out. I asked about the transmission and they said the tech couldn't get the problem to repeat while driving so nothing to be done. So at this point had to cancel my trip because the truck didn't have a working seat belt. So I went to pick up the truck Wednesday night, spoke with the general manager and was told he will call me with an update as to what happened and why this went so bad. Driving home on Wednesday, the steering wheel now is cocked off by about 25 degrees to the right, and the truck pulls really hard to the right. Called and spoke with Sean first thing Thursday morning and brought the truck back Thursday morning. Was asked by Chris '' why is that back '' and instantly Sean took over. Got a call from the general manager that morning saying he was looking into everything but Kim the Service Manager was out and he will need some time, but he was working on getting the seatbelt. Was called on Friday, no luck truck wont be ready until Monday. Got a call on Monday, truck wont be ready until Tuesday. Tuesday I call the truck was ready. Go to pick it up, they tried to charge me for the whole service that I already paid for Last Wednesday. No chance that is happening. Asked for the alignment records, was told I had to go to service. Go to service they cant find the alignment records. they have the first one but not the redo. Was told they will put it up on the rack and get a new print out. They did that but they gave me a print out for a completely different vehicle and was told that all these 2500 truck pull to the right because of the crown of the road. I bought this truck new, and it never pulled to the right before, so I must just be picky. The service manager never even acknowledged me, and I never received another call from the General Manager. When you pay 67,000 for a truck, you expect the dealership to service the truck correctly and timely. While I understand hiring people in this era is extremely difficult, when I make an appointment, I expect that appointment to be kept, or voiced in the beginning that there may be a delay, I should not have to chase them for answers. I will never buy another vehicle from the Central Auto Group period, and will certainly never go back for service. More
If you want a superb car buying experience, I highly recommend buying from Central Jeep Chrysler Dodge RAM of Raynham! I wouldn’t ordinarily write a review, aside from giving a star rating, but the lev recommend buying from Central Jeep Chrysler Dodge RAM of Raynham! I wouldn’t ordinarily write a review, aside from giving a star rating, but the level of integrity, communication, and overall customer service went far beyond my expectations. This was my first purchase from the Central 44 team, and I can’t wait for my next! Kudos to Shane and his team for delivering on promises, his honesty, and for treating me as if I was his only customer. He was very responsive and got things done! More