Central Chrysler Jeep Dodge RAM Fiat of Norwood - Service Center

Central Jeep is very accommodating. Everyone is pleasant and very helpful.Tom Eysie is outstanding. Nick and Amanda in service are fantastic. Customer service a 10. and very helpful.Tom Eysie is outstanding. Nick and Amanda in service are fantastic. Customer service a 10. More

I have always had a pleasant experience at Jeep from the sales department to the service center. The staff is highly professional, very friendly and always informative. sales department to the service center. The staff is highly professional, very friendly and always informative. More

warrantee work for rear window Have been visiting this dealership for years, Service is always excellent and the Jeep Grill is awesome. Lisa, Bill, Shawn and Pete are super friend Have been visiting this dealership for years, Service is always excellent and the Jeep Grill is awesome. Lisa, Bill, Shawn and Pete are super friendly and always helpful. More

My experience started with Central/FCA not covering broken exhaust manifold bolts while the truck was still under the original factory warranty. The manifold bolts are a known issue on this generation broken exhaust manifold bolts while the truck was still under the original factory warranty. The manifold bolts are a known issue on this generation truck but they blamed it on “corrosion” which isn’t covered. I dealt with Chrysler directly who was willing to pay half of the quoted $1200.00 repair (it was actually a little under $1200.00). I dropped my truck off at 7:30am on Wednesday the 22nd. The service rep said they may have the truck until Friday, which I wasn’t happy about but I had no choice. (The truck is a company work vehicle which i rely on daily for my business). I was notified the truck would be ready to pick up Saturday evening. When I picked up the truck the bill was for $1586.68, basically $400 higher than quoted cost. Chrysler refuses to pay the additional or at least split the additional $400 with me. After going over the bill I realized they double billed me for parts and charged me for parts to replace 4 manifold studs not the 3 they replaced. It also appears I was billed for 9 hours of labor yet they had my truck for 4 days, which means they averaged 2.25 hours a day on my truck. I get big deal ships don’t care about a small business owner like myself, but not having my work truck costs me around $2000.00 a day. So long story short is my factory bumper to bumper warranty is B.S., I paid $400 more than quoted, and lost my truck for 4 days over basically 1 days labor on the vehicle. I will not be returning to Central for any future service or purchases. Experiences like this make me question selling my 2016 Ram 1500 and 2017 Ram Pro Master, which sucks because I like both vehicles. In the least I will be choosing one of the other local dealerships for Future service & sales. More

Always do a great job. The employees are quite knowedgeable , friendly and very helpful whether be on the Service or sales side of the house.i would and have recommended thi The employees are quite knowedgeable , friendly and very helpful whether be on the Service or sales side of the house.i would and have recommended this dealership to my friends for sales and service. More

Professional, courteous. I had a question about my extended warranty. The whole team researched it and resolved it. They also assisted in scheduling covered service extended warranty. The whole team researched it and resolved it. They also assisted in scheduling covered service More

Not rushed or persuaded to get more services then I need. Was in and out in no time and the car is running great! Thank you! Was in and out in no time and the car is running great! Thank you! More

This is an awesome dealership! Working with Jonathan Mercado was a pleasure! He went above and beyond to make sure I was comfortable in my purchase and very easy to talk to! Out of all my car buying exp Mercado was a pleasure! He went above and beyond to make sure I was comfortable in my purchase and very easy to talk to! Out of all my car buying experiences, this by far takes the cake! Thanks Jonathan! More

Accommodating Caring Fast Service!Friendly knowledgeable Accommodating Caring Fast Service! Friendly knowledgeable people. Inviting affordable restaurant offering delicious healthy comfort food, deserts a Accommodating Caring Fast Service! Friendly knowledgeable people. Inviting affordable restaurant offering delicious healthy comfort food, deserts and snacks. complimentary fresh coffee. Competitive prices with special offers. More

Inspection Sticker Stopped by late in the day to schedule an appointment for an inspection sticker. Amanda had an opening and got my new sticker done that day. Stopped by late in the day to schedule an appointment for an inspection sticker. Amanda had an opening and got my new sticker done that day. More