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Central Chrysler Jeep Dodge RAM Fiat of Norwood - Service Center

Norwood, MA

4.7
1,666 Reviews

1,666 Reviews of Central Chrysler Jeep Dodge RAM Fiat of Norwood - Service Center

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July 08, 2020

Very attentive and helpful. There to answer angry and all questions I had. A called as soon as the car was ready and completed the service in a timely manner. More

by dfine948
Recommend Dealer
Yes
Employees Worked With
Shawn Nagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2020 -

Central Chrysler Jeep Dodge RAM Fiat of Norwood responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Central Chrysler Jeep Dodge of Norwood, we look forward to having you as one of our valued customers for many more years to come!

July 04, 2020

Avoid! Terrible service! They repaired the air conditioner for three weeks. I will never, never come back and I regret ever considering doing business with them. Do not recommended! More

by gendos23
Recommend Dealer
No
Employees Worked With
Bill Devine
Jul 22, 2020 -

Central Chrysler Jeep Dodge RAM Fiat of Norwood responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly.

July 01, 2020

Very professional and engaging service reps at the front desk. Had an issue with a tire install that the service techs solved quickly. The rental car staff was very helpful and engaging as well. More

by jen_archila
Recommend Dealer
Yes
Employees Worked With
Bill Devine
Jul 01, 2020 -

Central Chrysler Jeep Dodge RAM Fiat of Norwood responded

Thanks, Jen, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 29, 2020

CENTER OF THE UNIVERSE!!! Helpful, outstanding, understanding and going above and beyond in amazing customer service! GIVE THEM A RAISE!!! Bill Device, Lisa and Leo. I hav More

by grgiants
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Dunne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : mechanic - think Bill said his name is Leo - above and beyond!!!, Bill Devine
Jun 30, 2020 -

Central Chrysler Jeep Dodge RAM Fiat of Norwood responded

We appreciate your business and our team looks forward to serving you again soon!

June 29, 2020

Oil Change and Tire Rotation This time it took a long time for an oil change and tire rotation. I had an 11am appointment, arrived at 10:45 was taken at 11:05 and went in at 12:1 More

by afking3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jun 30, 2020 -

Central Chrysler Jeep Dodge RAM Fiat of Norwood responded

Hi, Thank you for taking the time to submit a review. We are so glad we could assist you with an oil change and tire rotation. We truly appreciate your business. We apologize, however, that we missed the mark on the car wash. If you would like to further discuss your concerns, feel free to reach out to management at your convenience.

June 28, 2020

Fantastic people that gave me a great price on my service! Matt was excellent and went out of his way to satisfy my every need! More

by robertfudge0801
Recommend Dealer
Yes
Employees Worked With
Nick Santora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Catanese III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Murmello
Jun 30, 2020 -

Central Chrysler Jeep Dodge RAM Fiat of Norwood responded

Thank you, Robert, for choosing Central Chrysler Jeep Dodge of Norwood, your feedback and rating mean a lot to us. We're glad Matt was able to help, and we hope to see you again!

June 27, 2020

To my friends at Norwood Mass, thank you for your service, thank you for everything that you have done for my jeep and thank you for keeping us safe. More

by melvin.gonzalez978
Recommend Dealer
Yes
Employees Worked With
Nick Santora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Ventresco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Devine
Jun 28, 2020 -

Central Chrysler Jeep Dodge RAM Fiat of Norwood responded

Thanks, Melvin, for sharing your thoughts about your experience with Central Chrysler Jeep Dodge of Norwood. We appreciate your business and hope to see you again soon!

June 26, 2020

This dealership gives great customer service and professionally services my vehicle. You receive text messages notifying you about your appointment, asking if you need anything while the car is in More

by manos.george
Recommend Dealer
Yes
Employees Worked With
Shawn Nagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Dunne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Santora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Ventresco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Devine
Jun 26, 2020 -

Central Chrysler Jeep Dodge RAM Fiat of Norwood responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Central Chrysler Jeep Dodge of Norwood. Please don't hesitate to reach out if you need anything else.

June 26, 2020

Excellent service advisor The service department is extremely professional, and my service advisor not only took care of a warranty problem, but attended to a recall safety iss More

by ssalon
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shawn Nagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Gorman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2020 -

Central Chrysler Jeep Dodge RAM Fiat of Norwood responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 26, 2020

dishonest or incompetent or just crooked Needed an airbag recall and look at oil leak. They imagined a $2900 camshaft replacement (carefully *not* estimated or described on anything written) More

by Tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
i didn't record names
Jul 13, 2020 -

Central Chrysler Jeep Dodge RAM Fiat of Norwood responded

Tim, we're sorry to hear of your experience and would love to get to the bottom of it and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly. And again, we are truly sorry for your disappointing experience.

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