Central Chrysler Jeep Dodge RAM Fiat of Norwood - Service Center

Thank you Amanda for scheduling my service appointment, keeping me informed of progress and making me feel a part of the Central CDJR Norwood Family during my service visit. keeping me informed of progress and making me feel a part of the Central CDJR Norwood Family during my service visit. More

The service department was insightful courteous and very friendly. The addressed the problem and made it extremely easy to get the job done. friendly. The addressed the problem and made it extremely easy to get the job done. More

Dang was extremely helpful and professional. Kept me updated throughout vehicle repair process. Dealership had some lag time in appointments and repairs but was overall very good Kept me updated throughout vehicle repair process. Dealership had some lag time in appointments and repairs but was overall very good More

Everything with service appointment went smoothly. They even made sure I had a ride home at drop off. They even made sure I had a ride home at drop off. More

I dropped my car off for service (oil change/tire rotation). Sean communicated via email with contact information immediately. I was promptly made aware of additional work that was needed. Communicat rotation). Sean communicated via email with contact information immediately. I was promptly made aware of additional work that was needed. Communication and service were excellent! More

Customer service was great from the time I drove in. Absolutely would recommend this dealership! Absolutely would recommend this dealership! More

Shawn was professional and knowledgeable. The service team did a great job completing the required work on time. The service team did a great job completing the required work on time. More

Abysmal. I bought my used vehicle and in less than 3 months I was back having major repairs that included brakes and the four-wheel drive. This was a "ce I bought my used vehicle and in less than 3 months I was back having major repairs that included brakes and the four-wheel drive. This was a "certified" vehicle. They kept my car for 3 months - never a word of apology for the inconvenience - they didn't keep me updated - I had to call every couple weeks just for them to say "Oh, yeah, we just heard___has the part, we'll get in touch with them and give you a call". No follow up calls were made. When I bought the car - I asked "is there any reason this car is such a deal?"....they said no. Unfortunately, that wasn't true. Later on, after we got the car back and wrote our review - we found out that the car had issues they knew about. From dishonest sales people, to lazy service managers, to ignorant front desk personnel this dealership is full of people who clearly don't give a flying ____. More

Service was done on a timely basis. Was in there to have an oil change and rotation of tires Was in there to have an oil change and rotation of tires More

It was all good! We are always treated well. Service was a bit slow yesterday. We are always treated well. Service was a bit slow yesterday. More