Central Chrysler Jeep Dodge RAM Fiat of Norwood - Service Center

Great customer service! Colleen gave me a loaner for the day and Amanda was very informative of what services that were needed and the cost day and Amanda was very informative of what services that were needed and the cost More

In my recent visit I was helped by Jen, the Central Jeep Service representative. Jen went out of her way to make my visit pleasant and everything exceeded my expectations. I went in to have a trailer hitch Service representative. Jen went out of her way to make my visit pleasant and everything exceeded my expectations. I went in to have a trailer hitch installed on my 2020 Jeep Gladiator. and I had previously purchased the part from Central. Although I was expecting a very long visit, Jen and the rest of the Central Service Team completed the install and I was on my way in 90 minutes. Well done Jen and he rest of the Central Team! More

The service and professionalism I received from Amanda Ventresco was exceptional. From start to finish my visit to the Central Dealership was pleasant, the work was done in a timely fashion and I will be Ventresco was exceptional. From start to finish my visit to the Central Dealership was pleasant, the work was done in a timely fashion and I will be happy to go back the next time I need service. Well done! More

Our first time having to use the 24x7 road service, after driving over pothole and getting a flat tire. Needless to say it was stressful but Central made it easy. From the first contact to the prompt towin driving over pothole and getting a flat tire. Needless to say it was stressful but Central made it easy. From the first contact to the prompt towing service to having a new tire installed in just a few hours, was amazing. We were so pleased and thankful we bought our car at Central. Highly recommend Central service! More

My oil change was prompt. I was waiting in the Grille area, but my service agent texted my husbands phone to say my car was finished. I had inquired about getting replacement pieces for the roller cover area, but my service agent texted my husbands phone to say my car was finished. I had inquired about getting replacement pieces for the roller cover in the back of my jeep. My service agent was supposed to check into it for me. When my car was done, she told me she had forgotten to do that. My service agent and I believe the head of service along with me went out to my jeep to look at the parts that were needed. Neither could give me an answer. My service agent is supposed to look into it and get back to me. So we will see what happens. More

This jeep is beautiful. I would buy another car here. the place is great love the jeep store. like the jeep wave program. it is awesome. place is great love the jeep store. like the jeep wave program. it is awesome. More

I have had the same engine problem since September with the car being in and out of service 11 times from September to March. The engine was finally replaced in December and I drove the car for about a m the car being in and out of service 11 times from September to March. The engine was finally replaced in December and I drove the car for about a month and prior engine problems began again. Car has been back twice more for same problem. Service advisor and manager have called in Chrysler rep three times for advice bot problem persists. I have lost all confidence in the vehicle More

Good experience; simple oil change and tire rotation done within an hour. Dealership offers a cafeteria and a aftermarket Jeep parts store on site. They offer free loaner vehicles and every time I’ve been h within an hour. Dealership offers a cafeteria and a aftermarket Jeep parts store on site. They offer free loaner vehicles and every time I’ve been here it’s been a good experience. More

I dropped my car off on Saturday, 3/13 at 7:00 to have the electrical system looked at. I was willing to wait to see what the issue was, but was told it could take a while ( a few hours) and had to rent a the electrical system looked at. I was willing to wait to see what the issue was, but was told it could take a while ( a few hours) and had to rent a car. I could have waited to hear what the issue was before having to rent the car. It turned out I didn't need to rent the car since the car was ready by about 10 or 10:30. I could have waited in the waiting area instead of renting the car, going home and having to come back to pick up the car. You should give your customers the choice to wait to see what the issue is before telling them to leave their car and then give them the option to rent a car or find an alternate way to go home. As it turned out, the wrong light bulbs were put in the car. More