Central Chrysler Jeep Dodge RAM Fiat of Norwood - Service Center

Amanda was great. Took very good care of me and made sure I was well informed with all the services. Took very good care of me and made sure I was well informed with all the services. More

Had an issue with my windshield fluid. JEN took me right in and with assistance from LISA I was able to have my car repaired just befor the storm. Very fast and efficient crew. in and with assistance from LISA I was able to have my car repaired just befor the storm. Very fast and efficient crew. More

I had a okay experience with this dealership. Purchased a 2020 Jeep Renegade in December of last year and was extremely excited. I was told since it was a new car (I.e it had never been sold) I would receive 2020 Jeep Renegade in December of last year and was extremely excited. I was told since it was a new car (I.e it had never been sold) I would receive my first 3 oil changes/services free of charge. What a great deal right! Unfortunately the dealership did not keep up this deal and after going in for my first service they mentioned they did not have any mention of this “deal” on my account. They did provide the first service free and told me that I shouldn’t have a problem when coming back to claim the final 2. Flash forward and I’m trying to book my second service to which I am told no again and that “even though my salesperson said that it was probably a mistake as the deal was only for 2021 cars”. I’m left wondering why after all the stress of the car buying experience I as a customer should not take the salespersons words at face value. If it was presented to me at the time of the deal it should be something that is honored. I was also told someone would “get back to me” multiple times to no avail. Extremely unprofessional and left a bad taste in my mouth. Will not be recommending to others I know and it’s unfortunate. More

Central Chrysler don’t service all that they sell :So Central Chrysler don’t service all that they sell : So therefore remove my email and telephone number from your business Central Chrysler don’t service all that they sell : So therefore remove my email and telephone number from your business More

AS ALWAYS FANTASTIC SERVICE. HAVE ALWAYS BEEN PROMPT REGARDIMG MAKING APPOINTMENTS AND COMPLETING SERVICE SUCCESFULLY REGARDIMG MAKING APPOINTMENTS AND COMPLETING SERVICE SUCCESFULLY More

I had a scheduled appointment for an oil change with Shawn at 8am, dropped my car off around 6am. I called around 11 was told by a young lady to leave a message and I would receive a call back, called a Shawn at 8am, dropped my car off around 6am. I called around 11 was told by a young lady to leave a message and I would receive a call back, called again around 1 same response, called again at 230 same response once again. I called back at 3 to inform the central dodge I would just pick my car up and take it to another dealership to have the oil change done. When I arrived at the dealership I was greeted with the biggest attitude by Shawn who simply opened the door and pointed at my car. The customer service there is horrible, Throughout the course of this whole day I was not even sure if my car was there, let alone being looked at. There are more small mechanic shops that know a substantial amount more about the vehicles brought into the dealership than anyone in this building. More

This dealership is the best in all around customer service!!!! They make sure to treat everyone with kindness and fairness! I would recommend them to everyone! service!!!! They make sure to treat everyone with kindness and fairness! I would recommend them to everyone! More

Great Service and Fast, They were very friendly, and recomended correct service for my vehicle. Waiting area was clean, and santitized. They also keep you updated on the progress of your vehicle. recomended correct service for my vehicle. Waiting area was clean, and santitized. They also keep you updated on the progress of your vehicle. More

I had to bring in my vehicle for the a/c system not working . Called and they took me the next day . Later I got a call saying i needed a new a/c compressor and it would not be in for 3 weeks . Not a p working . Called and they took me the next day . Later I got a call saying i needed a new a/c compressor and it would not be in for 3 weeks . Not a problem as they put me in a nice loaner car for that time . Came back after vehicle was repaired properly and was on my way .Could really not ask for much better service More

Always the best! Never any issues! Quality work, friendly people! Jeep grill is an added bonus! The Jeep store with all the best Jeep stuff! Love it! people! Jeep grill is an added bonus! The Jeep store with all the best Jeep stuff! Love it! More