Central Chrysler Jeep Dodge RAM Fiat of Norwood - Service Center
Norwood, MA
1,651 Reviews of Central Chrysler Jeep Dodge RAM Fiat of Norwood - Service Center
Excellent service department. Dang and Nick were very accommodating and efficient in resolving my service issue quickly. Will be buying my next car here just because of the ser Dang and Nick were very accommodating and efficient in resolving my service issue quickly. Will be buying my next car here just because of the service department. Highly recommend More
Excellent service. Service advisor and techs walked me through all the needed repairs and also advised of repairs that will be needed in the future. Service advisor and techs walked me through all the needed repairs and also advised of repairs that will be needed in the future. More
When ever I visit the dealerships service department with concerns for my vehicle Shawn always gives positive reassurance to get what I need. It's very reassuring when I call or visit service with or witho concerns for my vehicle Shawn always gives positive reassurance to get what I need. It's very reassuring when I call or visit service with or without an appointment and Shawn is there. More
They have very good customer service and communication. A nice waiting area with comfy booths. A nice waiting area with comfy booths. More
Always great service from the team at Central, and much love to Jen, Amanda, Dan, Dang and the whole Central Team! I appreciate the updates, the courtesy vehicle and the timley service for me to pick up. I love to Jen, Amanda, Dan, Dang and the whole Central Team! I appreciate the updates, the courtesy vehicle and the timley service for me to pick up. I also appreciate the wash and vacuum of the vehicle. More
Shawn got the vehicle fixed and back to me in no time. It was a breeze and I cannot think of bringing my vehicle anywhere else for service! Thanks again! It was a breeze and I cannot think of bringing my vehicle anywhere else for service! Thanks again! More
I appreciated Amanda's effort to keep me updated on repairs to my Jeep, especially when additional, unexpected work was needed. repairs to my Jeep, especially when additional, unexpected work was needed. More
I had a fantastic sales experience at Central Jeep and I am thrilled with my new Jeep! am thrilled with my new Jeep! More
The people here are great, I always receive excellent service. My only suggestion is to include a "parts ordered/available" qualifier when scheduling a service appointment online for a recall. This wou service. My only suggestion is to include a "parts ordered/available" qualifier when scheduling a service appointment online for a recall. This would ensure that the part is available before a customer makes an appointment and makes the trip to the dealer. It's not the best experience to show up for a scheduled appointment for a recall only to find out that the part is on backorder. More
From the moment I drove my Jeep Wrangler into the service bay I was greeted by the most welcoming, efficient, and helpful team of professionals. There were several customers arriving at the same time and eac bay I was greeted by the most welcoming, efficient, and helpful team of professionals. There were several customers arriving at the same time and each of us was directed to a window where we immediately began the process of getting serviced. I feel so lucky that I got Shawn Nagle. He was super knowledgeable about the various recalls that were recently posted for my 4Xe as well as being familiar with the issue I was having with my electric battery. He explained everything and I felt so confident that everything would be fixed. I was then sent over to Nathan to begin the process of getting my rental vehicle. Nathan was amazing!!! You could just tell he knew his job inside out. He was super speedy as I watched him take down all the necessary information, describe what was available, and ultimately find a good fitting vehicle for me. He explained all the additional coverages that I might want to consider and then let me decide on the ones I thought I would need. I just can't explain in words how nicely I was treated. And best yet, what was estimated as a three day job was done in two!!! Communication was top notch throughout the two days. I have never been so happy to complete a survey. Kudos to the entire service team!!! Thank you all so much!! More