Central Chrysler Jeep Dodge RAM Fiat of Norwood - Service Center

WK2 Suspension Lift Matt Murmello and the service team did a stellar job in uncharted territory, they assisted me in my product selection as well as advising me with rega Matt Murmello and the service team did a stellar job in uncharted territory, they assisted me in my product selection as well as advising me with regard to availability and provided me with an amazing loaner while they worked to modify my Jeep. More

attentive service advisor Shawn Nagle was very attentive and kept me informed about the service being done to my car. He also suggested a service plan for oil and tire rotatio Shawn Nagle was very attentive and kept me informed about the service being done to my car. He also suggested a service plan for oil and tire rotation which was a value to purchase. More

First Service This was my first oil change on my 2018 Dodge Charger scat pack. The service was completed in less than 45 minutes. Service advisor was polite and pro This was my first oil change on my 2018 Dodge Charger scat pack. The service was completed in less than 45 minutes. Service advisor was polite and professional . More

First Class Attention! Always appreciate the great service and the ability to make a trip to Vinny's Restaurant is always a Bonus! Thank you once again for great service an Always appreciate the great service and the ability to make a trip to Vinny's Restaurant is always a Bonus! Thank you once again for great service and a great meal! More

great service service was exceptional. they always work with my schedule and the service was quick and thorough. Very happy with all the service I have received t service was exceptional. they always work with my schedule and the service was quick and thorough. Very happy with all the service I have received to date More

Just go to another dealer and save yourself some agravation I had an appointment to go there to get my lug nuts fixed. I explained to Gabrielle that 1. The locking lug nuts were stuck on the wheels 2. The regul I had an appointment to go there to get my lug nuts fixed. I explained to Gabrielle that 1. The locking lug nuts were stuck on the wheels 2. The regular lug nuts were also stuck and needed to be loosened along with replacing the one my husband tried to take off that got striped and could not be loosened. I showed him the specific one that was striped and said there are extra lug nuts in the front seat along with the locking lug nut key. He said "I will let them know" I waited in the Jeep cafe that was very nice and had a great sandwich and coffee. (The only positive about this place) Another person came out and asked me if I wanted new locking lug nuts because they had to chisel the old ones off. I said yes, and reminded her about the other lug nuts also. When they were "done" I payed 206$ I got in my car and drove home I was looking at the locking lug nut package and noticed all the lug nuts were in the package when if they replaced the one damaged lug nut there should be one missing. I went outside and saw that the never replaced the damaged regular lug nut. I called Gabrielle and he ask me to come back in and didn't know why they didn't do all the work. When I came back a very nice mechanic came out to my car and I explained to him what I needed done. After waiting another hour I was then charged another 72$ For work they were asked to do the first time. I will not ever go back there again. More

Fast & Friendly I brought my new 2018 Jeep in for inspection and the service dept was really friendly and efficient. The waiting room and "Jeep Cafe" was a nice surp I brought my new 2018 Jeep in for inspection and the service dept was really friendly and efficient. The waiting room and "Jeep Cafe" was a nice surprise and makes any wait quite tolerable. Staff was great, and I was in and out pretty quickly. Highly recommended. More

Expect garbage service - maybe youll be surprised Any issue they dont have an error code for or is visibly obvious wont be fixed (like parts falling off your car), they will tell you everything is fin Any issue they dont have an error code for or is visibly obvious wont be fixed (like parts falling off your car), they will tell you everything is fine. If you want them to look further into a problem they will charge you $150 for to get a tech involved. After several service experiences here, I have received my vehicle back multiple times with an issue completely unresolved, new issue created, or an argument over what is an issue or normal vehicle operation (hint, you are wrong). Their shop foreman is also smarter than any customer that walks in the door and has the attitude to prove it. If you're just looking for jut basic service like an oil change, they can probably handle that... but anything else, look for another dealer. Completely unimpressed with these guys. More

Excellent Appointment was easy to make. I was very pleased with service they did what I needed. Excellent time.and out no problems The service people were very Appointment was easy to make. I was very pleased with service they did what I needed. Excellent time.and out no problems The service people were very efficient. More

Relatively pain/worry free Zenia DiSangro was the BEST! She's the reason we leased a Jeep. The only part we didn't care for was the "Disclosure Fee" mentioned at the last minu Zenia DiSangro was the BEST! She's the reason we leased a Jeep. The only part we didn't care for was the "Disclosure Fee" mentioned at the last minute. More