Central Chrysler Jeep Dodge RAM Fiat of Norwood - Service Center

Oil Change I had a wonderful experience with both the dealership and service staff. I was in and out from my oil change in under an hour. The staff was kind and I had a wonderful experience with both the dealership and service staff. I was in and out from my oil change in under an hour. The staff was kind and responsive with my questions and concerns about how my car was being serviced and new car options. Thank you, More

Accommodating Thank you all for going above & beyond for me on Friday. From the 1st gentleman greeting me the minute I pulled into the service bay up until the very Thank you all for going above & beyond for me on Friday. From the 1st gentleman greeting me the minute I pulled into the service bay up until the very last person waving me off - I couldn't have asked, nor expected a better, smarter, friendlier group of people - each coming from their respective departments working together as one - to make sure I was taken care of. The showroom & sales area almost seem unimportant after catching a glimpse of the operational side of the dealership. I interacted with 12 different people who stopped whatever they were doing to assist me & were all so kind. I was impressed with the flow of each department & how seamless they operate together. This, along with having complete trust in their workmanship is the reason I'd recommend Central. More

Great experience From start to finish the whole process was extremely smooth. Katie (who was very helpful) booked my appointment over the phone and Shawn took care of From start to finish the whole process was extremely smooth. Katie (who was very helpful) booked my appointment over the phone and Shawn took care of me as soon as I arrived. Even my salesman Tony greeted me and asked me if I needed anything. Great experience overall. Thanks again Jeep!! 👍👍 More

Great Service Shawn was very helpful. Drop off was fast and easy and he notified me as soon as the car was ready to be picked up. Shawn was very helpful. Drop off was fast and easy and he notified me as soon as the car was ready to be picked up. More

service on Jeep Wrangler Brought Jeep Wrangler in for service. first time using dealership. Very pleased. Lisa kept in touch with me throughout the day which was important. Brought Jeep Wrangler in for service. first time using dealership. Very pleased. Lisa kept in touch with me throughout the day which was important. Very easy to rent loaner as well. More

Great Experience I had never visited this dealership before, and needed to get some recalls serviced on my vehicle. It was easy to get an appointment scheduled and th I had never visited this dealership before, and needed to get some recalls serviced on my vehicle. It was easy to get an appointment scheduled and they were ready for me when I arrived. The service was done quickly and everyone I talked to was very friendly. Thank you. More

Service review Excellent customer service experience. Clean comfortable area for waiting. Service personnel kept me informed throughout the process and I was consult Excellent customer service experience. Clean comfortable area for waiting. Service personnel kept me informed throughout the process and I was consulted about the items that required service. More

Good place I've been coming here with the three different Jeep's for six years. I would say that the experience keeps improving and getting better. I unfortuna I've been coming here with the three different Jeep's for six years. I would say that the experience keeps improving and getting better. I unfortunately leased a lemon (that hand nothing to do with the dealership) a few years back and they really took care of me under the circumstances. There was also a little issue when I returned the lease and they forgot to return it to the leasing company for a month, but in the end this didn't end up being an issue and they took care of it. More

Very unhappy with my service Will never buy an automobile from central. Service was very disappointing. I bought a brand new Jeep Compass on October 2017. I am having a problem wi Will never buy an automobile from central. Service was very disappointing. I bought a brand new Jeep Compass on October 2017. I am having a problem with the geers and they insist there is nothing wrong. Very unhappy. More

Very happy Made an appointment with service department to reapply zylon to my 2018 Dodge charger scat pack . Shawn Nagle was professional and courteous . I am ve Made an appointment with service department to reapply zylon to my 2018 Dodge charger scat pack . Shawn Nagle was professional and courteous . I am very happy with the results. Hope to work with Shawn for all future service. More