Central Chrysler Jeep Dodge RAM Fiat of Norwood - Service Center

third times the charm the first time i brought my 2011 dodge ram for this recall they apologized for not having the part in stock. The second time i made a appointment wait the first time i brought my 2011 dodge ram for this recall they apologized for not having the part in stock. The second time i made a appointment waited a month,was there at 830 they took it right in but when i told them I would wait they said it was going to take all day an so they gave me a ride home. At about 1 pm the called and told my wife that I could pick up the truck,BUT when I got there they said that I needed to make another appointment because they didn't have the part! When I asked what were they doing all morning the guy at the desk told me the mechanic had to do a visual look at the part to order it. I was furious wasting my morning without my truck. after making another appointment about a month latter I brought my truck back only to be told they couldnt work on it cause I had a half tank of gas and needed to come back when the tank was almost empty.When i came back I was greeted with a man named Shawn Nagle who was very helpful He told me that they were going to take it right in and he said that I could wait for it he was a pleasure to work with More

Always a great experience Always provided friendly service. This location has a convenient waiting area. They always do their best to meet the customers demands. They will info Always provided friendly service. This location has a convenient waiting area. They always do their best to meet the customers demands. They will inform you with all the details about your vehicle. More

Fast, efficient, courteous service I brought my 2014 Jeep Grand Cherokee in for a recall service. I was checked in immediately and was in and out in less than 20 minutes. Imagine my d I brought my 2014 Jeep Grand Cherokee in for a recall service. I was checked in immediately and was in and out in less than 20 minutes. Imagine my delight when a few days later I received a notice that my dealership had also granted me two free months of Sirius XM radio. Not sure what i did to deserve it but way to build loyalty! More

Another great job done by Central Dodge What I thought was just a simple burned-out taillight bulb, turned out to be something alot more complicated. Shawn N. explained the options to me (wh What I thought was just a simple burned-out taillight bulb, turned out to be something alot more complicated. Shawn N. explained the options to me (which included ways to get necessary parts, costs and how long it would take to make the actual repairs). The wait time for the parts to come in was right along with what Shawn described and the final cost for the repairs ended up being exactly what Shawn said it would be. On a side-note.... Shout-out to Zenia DiSangro in the Sales Dept... I have purchased 2 vehicles from her and plan on only buying future vehicles from her! I have referred friends to Zenia and she has done an excellent job with getting all of us into the best Dodge/Chrysler for us. More

As it should be How every appointment should be! I was in and out in a very reasonable timeframe with courteous, attentive service and I waited in a clean, comfortabl How every appointment should be! I was in and out in a very reasonable timeframe with courteous, attentive service and I waited in a clean, comfortable, waiting area. Recommend this service center and dealership! More

Excellent Very competent staff. They are friendly and efficient and delivered what they promised. I have bought four new cars from this dealership and worked wi Very competent staff. They are friendly and efficient and delivered what they promised. I have bought four new cars from this dealership and worked with same salesperson. More

Exceptional service The manager was able to service my car without an appointment in a professional manner Sean was very good about his follow up with calls and explana The manager was able to service my car without an appointment in a professional manner Sean was very good about his follow up with calls and explanation of issue with car More

Oil and oil filter change. I change oil and oil filter every 3 to 5 thousand miles.this depends on what type of oil, semisynthetic,full synthetic.i took promotional offer of two I change oil and oil filter every 3 to 5 thousand miles.this depends on what type of oil, semisynthetic,full synthetic.i took promotional offer of two changes for 80$..that was good price for the service. More

Service dept. We traveled from the cape not only to buy our Jeep but to also have it serviced. This is our 2nd vehicle purchased from central and won’t be our last. We traveled from the cape not only to buy our Jeep but to also have it serviced. This is our 2nd vehicle purchased from central and won’t be our last. Very appreciative of zenia’s help and efficiency and sean’s Support in service More