Back

Central Chrysler Jeep Dodge RAM Fiat of Norwood - Service Center

Norwood, MA

4.7
1,648 Reviews

1,648 Reviews of Central Chrysler Jeep Dodge RAM Fiat of Norwood - Service Center

Sort by
August 29, 2018

Jeep Service I am always very pleased with the service I receive from Central Chrysler Jeep Dodge of Norwood. I never have to wait long for my Jeep and everyone i More

by Maureen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Dunne
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2018

Outstanding customer service Shawn was extremely helpful, kind and efficient. He promptly checked me in, walked me to the parts department (as I had an unrelated question about my More

by Proud Navy Mom
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shawn Nagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2018

Normal maintenance Awesome dealership. The service dept kept me up to date on progress. The waiting area is terrific. There is a restaurant for customers. The salmon sal More

by jjhurls5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Dunne
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2018

New tire, oil change and recall work all done in a few hours Efficient, organized service department. Work always completed on time and thoroughly. Lisa Dunne corrected my invoice to the correct charges. She is More

by Central Faithful
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Dunne
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2018

Work was done in a good and timely fashion Work was done in a good in timely manner. They changed my oil. I have to go on and on now because you keep rejecting my five star survey to you, becau More

by bill.carrigg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Luciano
August 28, 2018

Simply terrible Absolutely the worst. The “customer service representatives” here are sales reps plain and simple. If they can increase your bill they’d love to talk More

by chefmsg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lisa Dunne
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda, a tech who’s name I didn’t get, but who was useless
Sep 06, 2018 -

Central Chrysler Jeep Dodge RAM Fiat of Norwood responded

Hi chefmsg. We are very sorry to hear about your poor experience. We would like to hear more about the service you received. If you could please reach out to the Service Manager, Johannah Fraenkel, at 781-762-2200 x1260 or jfraenkel@central.us, we would really appreciate it. Thank you and we look forward to hearing from you, Central Auto Team

August 27, 2018

Great Service Shawn was excellent, in explaining the work being done, when it would be completed, and current offers , he also contacted me when the service was com More

by edispirito3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Nagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2018

Service so much better than sales If you can buy your car elsewhere and just take it here for service, you will save yourself money and aggravation. Sales department does not do what More

by A senior
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember their names
August 27, 2018

Terrible experience! I made an appointment for 8/24 over 2 weeks prior to bring my vehicle in for a few service issues. My husband called 2 days before & asked if there we More

by mncofegirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gabriel
Sep 06, 2018 -

Central Chrysler Jeep Dodge RAM Fiat of Norwood responded

Hi mncofegirl. Thank you for bringing this to our attention, we would really like to speak to you further about the issue. If you could please contact the Service Manager, Johannah Fraenkel, at 781-762-2200 x1260 or jfraenkel@central.us we would really appreciate it. Thank you and we look forward to hearing from you, Central Auto Team

August 27, 2018

Flat tire Repaired flat tire quickly . It took about 45 minutes to plug tire and remount on Jeep. Not much more to it. Very simple and quick. More

by Stub
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Dunne
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
141
...