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Central Chrysler Jeep Dodge RAM Fiat of Norwood - Service Center

Norwood, MA

4.7
1,604 Reviews

1,604 Reviews of Central Chrysler Jeep Dodge RAM Fiat of Norwood - Service Center

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August 13, 2018

Great customer service and communication They didn't vacuum the car after spending almost $1,000 on service. I thought that was unusual. Other than that the service was great. More

by NSC7800
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
August 13, 2018

Review of Service Pleasant and helpful. Dropped off for free oil change. Thought tires would need to be rotated,service informed of mileage for rotation not currently More

by JOANNEJD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
August 11, 2018

Conflicted My service advisor, Jessica, was great! Unfortunately the dealership did that sleazy thing where my “free” oil change resulted in a recommendation for More

by Cherokee Ownr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jessica
August 10, 2018

Great Experience I brought my Jeep Wrangler in for service this week. The GPS/radio wasn't working and the tire was making a lot of noise while I was driving. Shaun, More

by Laura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Nagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2018

oil change Unreal service with Amanda helping me get a oil change done quickly. I went in to get a oil change and without a appt. they got it done fast. Thanks More

by GJKNACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda
Aug 14, 2018 -

Central Chrysler Jeep Dodge RAM Fiat of Norwood responded

Thanks for the kind words, GJKNACK! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon! Thanks again! Central Auto Team

August 10, 2018

Excellent service Central Chrysler Jeep Dodge of Norwood continues to set the standard for exemplary customer service and mechanical service. They are very efficient an More

by lm11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Nagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2018

Lisa’s review Lisa was great!!! I waited longer then expected but Lisa kept me updated and was very considerate of my time crunch! I’ll be back. More

by marykate.gibson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Dunne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2018 -

Central Chrysler Jeep Dodge RAM Fiat of Norwood responded

Thank you for the kind words, marykate.gibson! We really appreciate you taking the time to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future! Thanks again! Central Auto Team

August 09, 2018

Pleasant Thus far, there has been no surprises and total courtesy. Full explanations of work. Professional staff whenever I have been on site. Thanks for the More

by roclike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Dunne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2018 -

Central Chrysler Jeep Dodge RAM Fiat of Norwood responded

Thanks for the awesome review, roclike! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon. Thanks again! Central Auto Team

August 08, 2018

Great work. Efficient The service department was professional , efficient and thorough. They took my car at the scheduled appointment time and finished at the projected tim More

by galgere
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shawn Nagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Nagle
August 08, 2018

Poor service - but they made it righ Received less than stellar customer service for a recent service visit. After it was brought to managements attention, they listened to my concerns a More

by MFRAGA
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Jessica
Aug 08, 2018 -

Central Chrysler Jeep Dodge RAM Fiat of Norwood responded

We brought your concerns up to management, please contact via phone or email to address your concerns. Our number is 781.726.2200 x1260 or email, jfraenkel@central.us. Thank you, Central Auto Team

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