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Central Chrysler Jeep Dodge RAM Fiat of Norwood - Service Center
Norwood, MA
1,649 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,649 Reviews of Central Chrysler Jeep Dodge RAM Fiat of Norwood - Service Center
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September 24, 2018
Vehicle Maintenance Service department at Central Chrysler Jeep Dodge of Norwood is great! Price was reasonable, maintenance was performed quickly and the customer associ Service department at Central Chrysler Jeep Dodge of Norwood is great! Price was reasonable, maintenance was performed quickly and the customer associates were pleasant and curious. More
by Gayle
Verified CustomerEmployees Worked With
September 24, 2018
Leaky sunroof issues Lisa was professional. Promptly notified and explained progress during service appt. knowledgeable staff all around. Customer service on all levels of Lisa was professional. Promptly notified and explained progress during service appt. knowledgeable staff all around. Customer service on all levels of the jeep brand confirmed In my mind. The dedication to consumers through out the entire service experience is much appreciated. More
by chrisryder508404
Employees Worked With
September 21, 2018
Helpful and Patient I have nothing but high regards for Katie and Gabe who help me work with my extended warranty to get the repairs done. They were also very kind with I have nothing but high regards for Katie and Gabe who help me work with my extended warranty to get the repairs done. They were also very kind with helping me with setting up my rental through the dealership. I will continue to coming back to the dealership because of the services that I received. More
by Mz. Debi
Employees Worked With
Katie in Service , Gabe Luciano
September 21, 2018
Fast friendly service Very professional and fast. Counter agents were very friendly. Prices were market rate and not inflated. Very happy overall. They gave me a loner Very professional and fast. Counter agents were very friendly. Prices were market rate and not inflated. Very happy overall. They gave me a loner vehicle and my Jeep was ready when they said it would be. It was fixed right the first time. No issues. Very happy with the service. More
by mikehussey0
Employees Worked With
Sorry don’t remember names. , Gabe Luciano
September 21, 2018
Perfect and awesome Customer service was awesome - work performed was perfect - set me up with a one day rental so I wasn't without a car -couldn't ask for better!! Customer service was awesome - work performed was perfect - set me up with a one day rental so I wasn't without a car -couldn't ask for better!! More
by Rhinojeep
Employees Worked With
September 20, 2018
Quick service. Great dealership. I purchased my car in June 2007. I always bring it back to Central Chrysler for work. Recently I did need an alternator. I had to go elsewhere as they I purchased my car in June 2007. I always bring it back to Central Chrysler for work. Recently I did need an alternator. I had to go elsewhere as they were able to take my car in the next day They fixed it Unfortunately I was told I had to wait 3 weeks for an appointment at Central to get the work done. Otherwise all the work on my car is done at Central. More
by HGARROB
Employees Worked With
Gabe Luciano
September 18, 2018
Disappointing and Frustrationg I had a 1PM scheduled appointment which I scheduled 2 weeks in advance over the telephone. When I checked in at 12:45PM, they had no record of my app I had a 1PM scheduled appointment which I scheduled 2 weeks in advance over the telephone. When I checked in at 12:45PM, they had no record of my appointment. Despite that, they indicated they could do my service which was to take 1 hour. My car was not even moved from the service bay for 55 minutes. The service took over 2 hours rather than the 1 hour I was promised. My time is valuable and I expect the service I was promised and that includes waiting time. More
by bruin2287
Employees Worked With
September 17, 2018
No information for fuel pump fix We were given no information as to the nature of the problem and the length of time it may take to complete any work. Even upon pickup the extent of We were given no information as to the nature of the problem and the length of time it may take to complete any work. Even upon pickup the extent of the explanation was "You're all set." We dropped the car on Monday and called back Tuesday to ask for an update. We call them again Tuesday to try and get an update. The work was finally completed Wednesday and was just a fuel pump. Although they also fixed the recall notice, they did not say they would or would not "get to it". Thankfully it was all covered under warranty. More
by jeff.rasanen
Employees Worked With
Gabe Luciano
September 17, 2018
Quick and responsive A passive entry service light appeared on my dash on my way home from work. I called Central at 6p and made arrangements to bring my Jeep in first thi A passive entry service light appeared on my dash on my way home from work. I called Central at 6p and made arrangements to bring my Jeep in first thing in the morning. I arrived at 8a, dropped off the keys, did some paperwork and got a loaner. A half hour later, I received a message saying that the service was complete. Quick, easy, no charge! More
by hmt1070
Employees Worked With
Gabe Luciano
September 17, 2018
Exceptional Service Every Time I did not purchase my Jeep Grand Cherokee at Central, but started going to them for service when I moved to the area in 2015. I always feel like they I did not purchase my Jeep Grand Cherokee at Central, but started going to them for service when I moved to the area in 2015. I always feel like they are going above and beyond for me and my experience with them last week was no difference. My "check engine" light came on (which never happens on a day that is convenient) and it was pouring rain. I stopped by the dealership and not only did they do a diagnosis, they fixed my vehicle and I had it back by the end of the day. Shawn was especially helpful and made sure I knew what to expect. He took what could've been a stressful situation and made it bearable!!! Everyone in the service area is very friendly and seems to truly enjoy what they do. I watch them interact and they treat each other with a lot of respect. Its a very busy service area and yet they always put the customer first. I'll definitely keep taking my Jeep there and plan to buy my next vehicle from them. Thanks again! More
by taburns87
Employees Worked With
