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Central Chrysler Jeep Dodge RAM Fiat of Norwood - Service Center
Norwood, MA
1,604 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,604 Reviews of Central Chrysler Jeep Dodge RAM Fiat of Norwood - Service Center
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September 07, 2018
Great Service for a Loyal Customer I had some problems with my car and brought it to Central. I was having trouble getting it looked at.and had to rent a car. until my car was fixed. I I had some problems with my car and brought it to Central. I was having trouble getting it looked at.and had to rent a car. until my car was fixed. I spoke with the General Manager and he not only had my car serviced immediately (it just needed a battery) but also waived the rental and service fees.They came through in a big way. I have always believed in the Central Auto Team. I have purchased three cars from Central and I will buy my next car from them, as well. Go Central Auto Team! Rosemary More
by rosealex
Verified CustomerEmployees Worked With
Johannah
September 07, 2018
Excellent Service Staff is friendly and does a good job of explaining the nature and cost of the work to be performed. Comfortable waiting area with food availabie for Staff is friendly and does a good job of explaining the nature and cost of the work to be performed. Comfortable waiting area with food availabie for purchase. More
by GRW617
Employees Worked With
September 06, 2018
Too much business & not enough capacity? Leadtime to schedule an oil change & tire rotation was 2 weeks? I learned on my last visit that waiting for the job to be done is not smart as I sa Leadtime to schedule an oil change & tire rotation was 2 weeks? I learned on my last visit that waiting for the job to be done is not smart as I sat there for 2 1/2 hours. This time I dropped the car off @ 7am and asked that it be ready by noon. At 11:30 I received a call that it was not going to be ready at noon, because of a parts delay on an open recall. Finally, at 1pm, my car was ready. I get the distinct feeling that the dealership's service department is simply overwhelmed with business and does not have the capacity to handle it all. All that said, the quality of the work is fine, when it actually got done. Paul Cardoza pcardoza@yahoo.com More
by pcardoza
Employees Worked With
September 06, 2018
Service of my jeep Good communication with Shawn Car was fixed and ready when he said Wished it didn’t cost so much 😩 but Shawn helped in anyway he could Really ap Good communication with Shawn Car was fixed and ready when he said Wished it didn’t cost so much 😩 but Shawn helped in anyway he could Really appreciated his help! More
by leiby71
Employees Worked With
September 05, 2018
Oil change Just bought a 2018 Jeep Grand Cherokee and it was due for a first oil change. The service team and Shawn were outstanding! Thanks ! Lauren Mcki Just bought a 2018 Jeep Grand Cherokee and it was due for a first oil change. The service team and Shawn were outstanding! Thanks ! Lauren Mckinney More
by LMCKINNEY0
September 05, 2018
Service It takes a long time to get an appointment but the car was serviced well. It runs much better than when I brought it in. Lisa let me know what was goi It takes a long time to get an appointment but the car was serviced well. It runs much better than when I brought it in. Lisa let me know what was going on with my vehicle and when it would be ready. It was done when she promised. More
by mwaszak55
Employees Worked With
September 04, 2018
Lisa was very friendly and helpful Nice group of people went above and beyond to make the experience better! Would recommend to others needing service or sales. Even car rental needs Nice group of people went above and beyond to make the experience better! Would recommend to others needing service or sales. Even car rental needs More
by zanaswy
September 03, 2018
Car was NOT preped for delivery. Had to wait 2 hrs and servi Car not ready for delivery. Waited 2 hrs and service had not completed all the prep work. No owners manual, tire pressure incorrect, drivers side do Car not ready for delivery. Waited 2 hrs and service had not completed all the prep work. No owners manual, tire pressure incorrect, drivers side door sill not clean, 3rd seat had sticky stuff on seat plus ball point pen mark, plastic not removed from displays in seat backs, Detail of issues sent in email to General Manager-Tom Eysie More
by brammj
Employees Worked With
Tony Romain,chip Clair, Bob George
September 03, 2018
Great service As always, I am greeted professionally and warmly by my service agent. Communication is very clear and I do feel that I am being looked after in an h As always, I am greeted professionally and warmly by my service agent. Communication is very clear and I do feel that I am being looked after in an honest way! Thank you for always taking the time to get the information I request. More
by marla4
Employees Worked With
September 03, 2018
Fast, friendly and accommodating When I Called for a last minute appointment they got my car right in and turned it around quickly. Sean was very helpful, he took the time to listen t When I Called for a last minute appointment they got my car right in and turned it around quickly. Sean was very helpful, he took the time to listen to my conserns and explained everything that they discovered with my car. More
by ninarp
Employees Worked With
