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Central Chrysler Jeep Dodge RAM Fiat of Norwood - Service Center

Norwood, MA

4.7
1,604 Reviews

1,604 Reviews of Central Chrysler Jeep Dodge RAM Fiat of Norwood - Service Center

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September 13, 2018

Treated Rudely I would recommend to family and friends to seek out another location for service. I have coverage for routine maintenance and oil changes. Had to wai More

by stansanc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I DON,T HAVE THE NAME OF THE EMPLOYEE
Sep 18, 2018 -

Central Chrysler Jeep Dodge RAM Fiat of Norwood responded

Hi stansanc, We are very to hear about your negative experience in our service department. We would really like to have the opportunity to talk to you in more detail about this situation. If you could please contact our Service Manager, Johannah Fraenkel, at 781.762.2200 x1260 or jfraenkel@central.us we would really appreciate it. Thank you, Central Auto Team

September 12, 2018

Awsome service I love these people, they make you feel like family. they have the knowledge to help you describe what is wrong with your car, sometimes I just cant g More

by mjreardon3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Levin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Dunne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Weisman, Gabe Luciano
September 11, 2018

Couldn’t have been better Happy with every aspect of my experience. Couldn’t have been treated better by this team. Everyone went above and beyond to ensure my satisfaction. More

by gmgraham3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Levin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Dunne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Aptt — very compassionate and reassuring, Jeremy Garden
September 11, 2018

Outstanding service Called Central with an urgent electrical issue. Earliest appointment was over a week out but Gabe asked if I could drop it off and they would try to More

by geof
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabe
September 11, 2018

Thanks Oil change was quick .. thanks for the great customer service .....we will always be customers of the dealership... see guys at the next oil change More

by duckman2183
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Nagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Dunne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabe Luciano
September 11, 2018

Awesome There is prenty of stuff to Pool at as my car was in service, a dine in in case I was hungry and I love the fact that everytime I come there I get to More

by JMICHBBOSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Levin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jash Kenani
September 10, 2018

Great service Great service. Quality and fast service. I revived all information about process service of my car. It’s really comfortable for me. I’m happy. More

by ILIATCHERNIAEV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Nagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2018

Notification I never got a call when my car was ready. I dropped it off at 12 and called them around 4:00 to see if it was ready, which it was. More

by lauras53191
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
September 09, 2018

Efficient and helpful Shawn was fast and communicative! Didn’t feel like they were trying to force me into adding services and found ways to get a good deal on needed work More

by Jeep02090
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Nagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2018

great service and always friendly Lisa Dunne has been our service writer since be bought our Grand Cherokee and has always taken excellent care of our Jeep. Service has been excellent More

by wpolin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : New sales guy Jarrod has also ben helpfull with potential new truck purchase
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