Central Chrysler Jeep Dodge RAM Fiat of Norwood - Service Center

Routine Service Had routine service (oil change and tire rotation), the work was completed on time and as promised. The service rep kept me updated on the status of Had routine service (oil change and tire rotation), the work was completed on time and as promised. The service rep kept me updated on the status of my vehicle. More

Very helpful with questions I had I brought my Fiat 124 Spyder in for the 5000 mile service and I had several questions. I could't find the answers in the Owners Manual and the service I brought my Fiat 124 Spyder in for the 5000 mile service and I had several questions. I could't find the answers in the Owners Manual and the service people took the time needed to get me the answers. More

Repair of back up camera I had a back up camera installed through Just4Jeeps. It stopped working so I talked to Matt at Just4Jeeps and he quickly arranged to have the problem I had a back up camera installed through Just4Jeeps. It stopped working so I talked to Matt at Just4Jeeps and he quickly arranged to have the problem looked at. The service person kept me aware of what was going on and in an hour or so, i was on my way with a functional camera. More

Disappointing This service guys broke my front bumper, didn't align my car properly, then told me to go get the alignment fixed at a shop across the street. The ser This service guys broke my front bumper, didn't align my car properly, then told me to go get the alignment fixed at a shop across the street. The service manager is very nice and understanding and was willing to take care of the bumper that was broken. However, I wouldn't trust them again with my car. More

Central Jerp Good experience, people are great to deal with. The only problem is that they keep loosing the records that state I was entitled to a few oil changes Good experience, people are great to deal with. The only problem is that they keep loosing the records that state I was entitled to a few oil changes and tire rotations as per a deal with corporate that was to carry forward to my new vechicle - not the first time this has happened. More

Great Vehicle Service Experience!! I was assigned Paula Hernández as my Service Advisor, who was: professional, accommodating, friendly & personable. Paula was informative and estimated I was assigned Paula Hernández as my Service Advisor, who was: professional, accommodating, friendly & personable. Paula was informative and estimated approximate time to complete service repair, which was greatly appreciated. A positive Customer Service experience!! So impressed. More

Good Job for Car Service It's a routine service. Excellent service; warm reception, I would like to say. Shawn is very nice and freeindly. Good job! Feel secure to have you gu It's a routine service. Excellent service; warm reception, I would like to say. Shawn is very nice and freeindly. Good job! Feel secure to have you guys to do car service. Many thanks! More

good service experience for recall issue and oil change Came in for a scheduled service appointment. as taken 15 minutes early without a problem and the recall issue and oil change were completed in a littl Came in for a scheduled service appointment. as taken 15 minutes early without a problem and the recall issue and oil change were completed in a little over an hour which was the time I was told it would take. The waiting area was clean and comfortable.The only issue I had was using a coupon that I had. When Shawn took my car, he said that he would look it up on his computer, but I had to have Lisa straighten it out when I paid my bill. Lisa was very nice and took care of the problem quickly. All and all a very good experience. More

Bad service The woman at the counter did not know what she was doing. I had to come back & wait for her to ask her coworker about my rental. When the coworker ans The woman at the counter did not know what she was doing. I had to come back & wait for her to ask her coworker about my rental. When the coworker answered her question she didn’t believe her. Then turned around & said well isn’t that good for you & offered to take me to the rental desk this time when she never offered the first time. More

ABS or ESC My original goal was to get a state inspection sticker and to find out why my ABS or ESC dash light comes on every once in awhile when I move my foot My original goal was to get a state inspection sticker and to find out why my ABS or ESC dash light comes on every once in awhile when I move my foot from the brake to the accelerator at a full stop. I definitely got my sticker. The car techs said that the lights might come on when it’s wet out ... no further explanation. If it happens again I’ll have to get a second opinion. More